Hi @User_S6FVQ, From a purchase order, select Customize at the upper right of the page and then Customize Form. This will present a page showing which form and templates are being used for that PO. On another tab navigate to Customization>Forms>Transaction Forms to find the form (most likely it will be marked as the…

Hi @User_4XNM2, From the item page (Lists>Accounting>Items) go to the Sales/Pricing tab and then edit the Price Levels sublist. John

Hi @KNason76, I have done this on select customers' item fulfillments and I think it should be the same. If you cannot disable the higher level setting, you probably need to remove the email address from the PO either manually or via workflow. John

The answer below was in response to a question by @User_BCZRO that was split out by @Tris Mendoza-Oracle to the link below. https://community.oracle.com/netsuite/english/discussion/comment/16875777#Comment_16875777 Hi @User_BCZRO, If you are using Advanced Bill of Materials that utilizes BOM Revisions (as opposed to Legacy…

Hi @Drewmich, If you have another administrator, they will need to use the User Access Reset tool to RESET 2FA SETTINGS for your email address. Someone with core administrator privileges may also be able to reset it. Aside from that, unless you saved backup codes when you set up 2FA, you will probably need to contact…

Hi @KNason76, I have not had time to work on this and my shipping department continues to create the CofC outside of NS. I am thinking along the same line as you describe. Or just incorporating the CofC statement into the existing packing slip, since most customers will accept that in lieu of a separate document. Now that…

Hi @Meherin, I believe this is controlled under Setup>Accounting>Accounting Preferences>General, under the Classifications banner. The mandatory setting is system wide and cannot be changed to non-mandatory only on the inventory adjustment form. Hope this helps, John

Hi @User_I4Z2V, On Import Assistant step 2, select OVERWRITE SUBLISTS so your new data completely replaces the existing sublist data. Make sure you are selecting only the records and sublist you want to update. If you have not performed this type of update before, try it on a couple of records first, or better yet in your…

Hi @Rebecca Carter, Have you tried using {item.locationquantityonorder}, {item.locationquantityonhand}{item.locationquantityavailable}? John

Hi @Angelica Mae Segador-Oracle, Yes, the latest suggestion is a viable alternative, had one of the address fields not worked in setting up the condition otherwise. John

Hi @Wee Ming, "Have you tried using this saved search condition trigger on After Record Submit and Event Type as Create ? I have used SS condition for newly created records before and the trigger on need to be after record submit." That makes sense; I will keep that in mind the next time I use a SS condition. Thank you for…

Hi @Wee Ming, The Transfer Order is using the standard Ship To addressee field, although it is not a stored address and is entered from the custom option of the drop down list. I revised the formula to use {shipaddressee} which also evaluated to FALSE. I went back to the Condition Visual Builder to go through the available…

Hi @User_VZ83X, It will help in troubleshooting if you can provide examples of your templates and field mapping. The information below may be helpful. Inventory Adjust Multiple File Set UP When dealing with files containing SN/Inv Number data, positive and negative adjustments must be imported separately and correctly…

Hi @Wee Ming, Since this was not among the formulas I already used, I tried the formula, INSTR(NVL({addressee},0),'Transf')=0, which also evaluates to FALSE. Thank you for your suggestion and please let me know if you think of anything else. John

Hi @Angelica Mae Segador-Oracle, I am trying to set the value of a transfer order’s custom body field with specific text when the transfer order addressee is a specific entity. As a higher level check, without the condition, the workflow will update the custom field on any transfer order that is created or edited. With the…

Hi @katherine_15328, Within website setup there is a checkbox to show the cookie consent banner. When checked, the banner is displayed at the top of the landing page and covers the Login and Register buttons until clicked to close the banner. The only control you have over this function is to display it or not. John

Hi @User_Z8QTG, You need to edit the employee record of the employee that left to free up the license. On the Access tab of the employee record, remove the check from the Give Access box. You may then check this box on the other employee's record. John

@Nickey, I do not have an answer. Our use case is mainly to facilitate return and repair of product, without processing a CM. We just close the RMA and ship the customer owned product back out on a $0 SO. John

@Nickey, I believe the register is a running record that is not cleared. Only the status is updated to Closed. John

Hi @Nickey, From your description, it appears the CM was created outside of the RMA. From within the RMA record there is a refund button that creates the associated CM. Alternatively, you can just close the RMA. Hope that helps, John

@User_EIUIZ, The custom template does not; only the standard template. John

Hi @User_EIUIZ, I am pretty sure that NetSuite's native check printing process is hard coded to utilize checks purchased from NetSuite - or at least a check in the same format. I found this out at implementation and was just recently reminded when I created a custom template to make slight adjustments to the print…

Glad you got it resolved. John

@User_Q0SW6, Good luck. Let me know if I can clarify anything. John

Is the Description on the Criteria tab populated?

@User_Q0SW6, You can modify this search as needed - I have some custom fields that you will not. The results may be exported to CSV, Excel, or PDF. The Full CSV EXPORT navigation from the HOME screen is: John

Hi @User_Q0SW6, If you are using Advanced BOM, I have a Saved Search I can share with you that the results can then be exported. There is also a FULL CSV EXPORT function that I have not used and do not know what that includes in the output. John

Hi @ThomasOPT, If you have not already, check to see what your Purchase Price is showing under the Item Record's Vendor sublist. If the UOM was updated from EACH, that value probably increased by a factor of 5. John

@Tom Dalton, I am seeing the same issue. I know the tracking worked last week. I just set up UPS OAuth authentication yesterday and my integrated UPS labels are being generated as expected, so I am not sure if the tracking issue is related or not. John

Hi @User_JNKPT, The discussion below indicates that active tokens do not expire. Otherwise, having no shipment activity within a 60 day period, tokens will expire and need to be refreshed through the shipping set up page. John