Joy Noreen Magoling-Oracle Gold Crown

Hello Asher, Welcome back to the community! I looked into this and found out that currently, this feature is not yet available in NetSuite. I actually found an Enhancement request logged for this. Enhancement # 30851 - Customer would like the option to make Credit Memos have to be approved like Sales Orders or Return…

Hello Elias, Thank you for being with us today and for posting your question here! Kindly allow our guru to have some time to check this one for you. I am tagging @Shamaine Chan-Oracle who has the expertise on this area and may help you with this. Hi Shamie, any insights on this? To everyone in the community, feel free to…

Hello Kenny, I tried to look into this further by performing some tests and below are the steps I performed and my findings. 1.) Create a sample Work Order 2.) I generated the AM Operating Report and noted that Work Order # 87 is not yet available in the Report 3.) Navigate to Advanced Manufacturing > Tablet Data Entry >…

Hello @User_V8F7Q, For this, kindly try to zero out value of Inventory with zero On Hand through Adjust Inventory Worksheet (Transactions > Inventory > Adjust Inventory Worksheet). Since we need to zero out the value, new quantity and new value may be set to zero. For more information on Adjust Inventory Worksheet, you can…

Hello @PaulFleetwood, Glad to have you with us today! ? For your question, allow me to tag our guru @Michelle Jabanes-Oracle who may help check this for you. Any idea on this, Michelle? To other members of the community, feel free to reply to this thread should you also have an idea on this. Thank you! -Joy

Hi Alex, Welcome to the community and thank you for posting your question here! ? I am tagging our gurus, @Pauline Joy Cac-Oracle and @Jack Daryl O Espiel-Oracle, who may help us check this one for you. Any insights on this, Pau and Jack? Anyone in the community may join this thread as well should you have any idea on…

Hi Kenny, Thank you for being with us today! To create a new unit of measure or add an option to an existing group, navigate to List > Accounting > Units of Measure. In the Units of Measure page, look for the Unit of Measure where the Eaches, Pairs and Thousands belong. You can click Edit and add the Set of 4 in this group…

Hello Bunty, May I know the type of your items with zero quantity but with non-zero value? To share, this behavior is usually encountered on Serialized and Lot Numbered Item. This may be encountered when there are Costing Calculation in progress or stuck. To check if there are any costing calculation in progress, you can…

Hi @Sonics , I tried to create a Saved Search showing the committed quantities in Work Orders with status Released and In Process. You may want to try considering using the search and then add the quantity to your Inventory Count. Here are the steps I performed to create the Search. 1.) Navigate to Lists > Saved Searches >…

Hi Vernita, Glad that it is now working! Thank you so much for the update as well as for sharing with us your experience with using expense lines. ? On your behalf, I'll be marking "Yes" for "Did this answer your question?" for the solution provided to resolve the error encountered in setting up the Service for Resale…

Hello Vernita, You're welcome. Always glad to be of help. ? For the new issue, may I confirm if the Subsidiary and Vendor field are already populated in the Purchase Order? I tried to reproduce the scenario in my test account and when either of these fields are not populated, the items do not show in the dropdown list. But…

Hi Vernita, In your initial test wherein you intended to use Service for Resale, the error is "You may not use duplicate accounts on an item". In the screenshot, I am seeing that in Accounting tab, Income Account and Expense Account fields are populated with "4020 Intercompany Income" and "2004 Intercompany Expenses." We…

Hi Jessica, Thank you for providing these. In my test account, I tried to perform tests using a role with exact permissions in the provided screenshots, however, I was not able to reproduce the permission error when reallocating items. The error may possibly be caused by some scripts or workflows deployed. This may need…

Hi Jessica, Would you mind sharing screenshots of the permissions for the custom roles affected so I may try on my end if I will be able to reproduce the same error and further check? But please make sure to remove any confidential details before sharing. ? Thank you! -Joy

Hi Jessica, May I confirm if partial fulfillments were performed for the affected Sales Orders? To share, when multiple Item Fulfillments are created for the same order (in case of partial fulfillments), Shipping Cost is charged on the first Item Fulfillment. Thus, it is expected that the succeeding Item Fulfillments no…

Hi @jmack_admin, To aid in checking, I'll be asking few questions below. May I know if the users affected by this were just recently assigned new roles or were they able to successfully use the Reallocate Inventory page before without encountering the error? If they are just recently assigned with new roles, what specific…

Hi Kenny, Thank you for being with us today and for posting your question here. ? I tried to look into it by checking sample transactions in my test account and below are the steps I performed and my findings: In the AM Operating Report - Detail, I set the Style to Normal. Then, I clicked the Prod Date for the first Work…

Hello @User_Q9SHI I tried to reproduce the behavior in my test account and I was able to verify that Available Quantity mismatch in Location vs Inventory Detail arises when an item has already been committed in Location level but not specifically the Serial/Lot Number. This happens when we create a Sales Order/Work…

Hi @User_Q9SHI, I tried to look into this and found out that the ability to mark a Sales Order fulfilled only if all items in the order are available is currently a system limitation. I actually found an Enhancement request logged for this. Enhancement # 263114 - User would like to prevent the system from partially…

Hi @User_Q9SHI, You may also want to try the suggestion provided by Lyn if it works for you. Thank you so much @Lyn at TTI for sharing this! We appreciate your generosity in sharing your best practices. Glad to have you with us today. ?

Thanks, Emi! Hi @User_Q9SHI, By "mark the SO to be shipped together", do you mean creating a single Item Fulfillment for the Sales Order? If my understanding is correct, it is possible to perform single Item Fulfillment for both items and have the Sales Order marked as shipped. I performed a test on this as well to…

You're welcome, KF! ? Thank you also for sharing the related idea you found. It will be helpful should there be other users who may want to check and vote for the same feature or idea. -Joy

Hi Abhishek, As I understand the concern, you would want to have the ability to change Item Receipt details when Items to be received are different from what was originally in the Purchase Order to avoid the need to edit and re-approve POs. I tried to look into this and found out that this feature for item substitution in…

Thanks, Emi! Hi KF, In my test account, I tried to customize the Mark Orders Packed/Shipped page and checked if I can rearrange the columns, however, I was not able to successfully do so. Upon further checking, I found out that this is still a system limitation. I also found an Enhancement request logged under Enhancement…

Thanks, Emilia! Hi KF, We tried to look check our resources to address your concern and sharing with you our findings below. We actually found out that an Issue, 208094 SuiteAnswers > Provide a documentation about "Consignment Business from the Consignor's Perspective", was filed for this, however, this had been closed…

Good day, Ian T! Thank you for posting your concern here and for being with us today. ? I am coordinating this internally so we can have our gurus help check this one for you. Kindly allow us to have some time to look into this and we will notify you should there be any findings or further clarification. To other One World…

You're welcome, Chris! Always glad to be of help. ?

Chris, In addition to the above findings, I tried to look further for an alternate solution for Importing of bin putaway worksheet. A possible workaround is through CSV Imports of Inventory Adjustment. 1. First, you have to import an Inventory Adjustment to zero out the quantity of your items. 2. Then, enable Use Bins in…

Hi Chris, Upon checking your concern, here are my findings. Currently, the ability to show Kit components as separate line items in Item Fulfillments is not yet possible if either the Component Item or the Location is not using Bin. I actually found an Enhancement Request logged for this. Enhancement 161485 -Transactions…

Hello James, Thank you for being with us today and for posting your question here! Allow me to tag our gurus, @Camille Cagalingan-Oracle and @Micah Timbol-Oracle, who have the expertise on this matter so they may help in checking this one for you. To other members, feel free to share your insights if you have encountered…