HI @User_KZ7N9 Can you please confirm if your Advanced Partner Center license is still valid?

Please do the following: 1. Clear browser's cache and history 2. Use different browser If the user can still access the report, please send a screenshot of the Audience tab.

Hi @pbr528 You might want to explore customizing a custom record, such as creating a child record linked to a customer (parent) record. For general information about creating parent–child relationships between records, see Parent-Child Record Relationships.

What role is this?

Hi @User_Q1DPO I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @Vishnu M, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and you'll…

Hi @User_Q1DPO, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @pbr528 Why is creating a new lead record not an option for you? If this subscription-based, have you checked Contract Renewals?

Hi @Akhil_k_t There is no standard functionality in NetSuite that would automatically forward incoming and outgoing case emails, aside from the notifications mentioned above. You might want to explore email forwarding, such as setting up a script to forward the emails to your Outlook or you can search Outlook in SuiteApps.…

Hi @Bryan Loo, I agree with Predeep and Vajrala. You need to create separate roles for these users. Kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and you'll also earn points towards unlocking the…

Hi @GiCo74, Please check the following links below. Minimum Desktop Requirements Supported Browsers for NetSuite I hope this helps. Thank you.

Hi @User_USRCP, Creating a new role via CSV import is logged under enhancement request #325064. Please create new roles manually in the UI.

Hi @HX_SUBHANKAR 2FA is required for the Administrator role and other roles with highly privileged permissions. These roles are indicated in Mandatory 2FA column on the Two-Factor Authentication Roles page. For a list of roles that are considered highly privileged, see Permissions Requiring Two-Factor Authentication (2FA).

Hi @OliverK Kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and you'll also earn points towards unlocking the Answer Accepter badge.

Thanks, @Kent K. 😊

Hi @JK415, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and you'll…

Hi @User_2LD8N, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @Fartleby I just wanted to follow up on this thread. If you need any further assistance, don't hesitate to reach out.

Hi @Akhil_k_t I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and you'll…

Hi @Lee Ann R, Did you get a chance to create the new role and assign it to the user?

Hi @Elina Kourouzidou, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily,…

Thank you, @Akhil_k_t! Hi @User_Q1DPO Navigate to your custom role and locate the transaction permissions. The access level should be set to 'Full' for the user or role to delete the record. The following are general definitions of possible access levels for permissions. NONE - User doesn’t have access to existing files.…

Hi @Kent K. The deactivation will happen one year after the end date. The system will rely on the 'promotion end date' to determine when to deactivate the promotion, not the date it was created. So, if a promotion is set to end on, for example, December 31, 2025, it will automatically deactivate on December 31, 2026. If no…

Hi @GiCo74, Please see below for the minimum requirements for using NetSuite. You can a check similar thread here.

Hi @MTL_MIA I’ve sent you an email. Please check it, and I’ll wait for your response.

It is a Document Saved Search. Navigate to Lists > Search > Saved Searches > New > select Document. Feel free to add or remove fields in the Results tab based on what you want to include in your search. As for the Criteria, I didn’t apply any filters to the search. As for the ability to audit which users viewed and…

Hi @User_Q1DPO, I suggest reaching out to your administrator and informing them of the permission requirements for your role so they can assign them to you. Only your NetSuite Administrators can assign these roles to NetSuite users.

Hi @JK415 What field would you like to be able to edit inline? To enable inline editing for a case saved search, certain conditions must be met, and there are also limitations on the fields. I don’t see any general enhancement requests related to this, as most of our enhancement requests tend to be specific to the field…

Hi @JK415, I agree with @CDuf. Additionally, let me share the SuiteAnswers article with you, where you can begin reading and setting things up. Answer ID 9638 Lead Management Answer ID 9646 Prospect Records Answer ID 9629 Customers NetSuite lets you create an opportunity record to indicate sales items your customers are…

Hi @Vishnu M, Customizing Employee Center Home Links portlet is logged under Enhancement #223162. Please visit SuiteIdes to vote for the enhancement request.