Hi @Vernita, Just checking if you're able to pull up the correct amount using the freemarker tag ${transaction.createdfrom.amountremaining}. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this…

Hi Tom, When you enable Add Signature To Messages checkbox in Home > Set Preferences > General, the signature you input in the Signature box will automatically appear when you click the Email button from Communication > Messages. However, if you want the user's signature to automatically be displayed, you must add the…

Thanks, Vernita! Can you try ${transaction.createdfrom.amountremaining}? Thanks, Michelle Jabanes | Ask a Guru

Hi Vernita, I understand that you want to populate the $249.95 amount due from the invoice #3093915. To confirm, the credit memo applied should be amounting to $296.87 to achieve this $249.95 amount due. Please see my sample transactions below. Invoice: Credit Memo: The Invoice Total Amount is the sum of the Unapplied and…

Hi @Asher_123, Glad to have you back here in the community! I'm tagging my colleagues @Pauline Joy Cac-Oracle and @Jack Daryl Espiel-Oracle who has the expertise in this area. Regards, Michelle Jabanes | Ask a Guru

Hi Arun, If you're in the SuiteAnswers page, you can directly type the Answer Id: 50203 to search for this article. I will also paste the screenshot below. Regards, Michelle Jabanes | Ask a Guru If you find this reply to your question as helpful, others with the same question might find it helpful as well. By marking…

Hi Arun, Welcome to NetSuite Support Community! Please SuiteAnswers: The NetSuite Account Administrator | Answer Id: 50203 for more information about the Administrator role. Regards, Michelle Jabanes | Ask a Guru If you find this reply to your question as helpful, others with the same question might find it helpful as…

Hi @Meherin , Have you tried restating Microsoft Outlook after changing the password in Netsuite? Regards, Michelle Jabanes | Ask a Guru

Apologies. My answer was for the date range of the Invoice Date be added to the Criteria. Upon research, the system does not have the ability to dynamically change the current date from Available Filter being used. I also checked that it is not possible to add a Formula in the Available Filter subtab. This is logged under…

Thanks for updating this thread, Paul. Curently, the saved searches and groups can only pull up the primary email address. The enhancement is for the search to have an ability to populate the alternate email address and you will have an option to use it when sending campaigns. Please feel free to submit New Ideas if the…

Hi @lilywu, Good day! I'm tagging my colleagues @Ivy Lopez-Oracle and @Joy Noreen Magoling-Oracle who has the expertise in this area. Regards, Michelle Jabanes | Ask a Guru

Hi John, Thank you for updating this thread. Yes, this is a normal behavior when the user assigns a case to themselves. For reference, please see SuiteAnswers Setting Customer Service Preferences | Answer Id: 11075. For the email notification that the customer receives, did the customer submitted the case via online form?…

Hi @User_LYA61, Thank you for creating this thread. Here's SuiteAnswers article: Customer Credit Limits and Holds | Answer Id: 9627 that you might find helpful. I'm also tagging my colleague @Shamaine Chan-Oracle who has the expertise on this matter. Regards, Michelle Jabanes | Ask a Guru

Hi Kanika, Thank you for creating this thread. I'm tagging my colleague @Jeff Pineda-Oracle who has the expertise in this area. To any members who tried adding custom fields on their web store before, please feel free to comment your steps below. Regards, Michelle Jabanes | Ask a Guru

Hi @Asher_123, Thank you for creating this thread. Here's a SuiteAnswers article: Voiding, Deleting, or Closing Transactions | Answer Id: 9077 that you might find helpful. I'm also tagging my colleague @Shamaine Chan-Oracle who has the expertise on this matter. Regards, Michelle Jabanes | Ask a Guru

It is showing $0, because the Credit Memo status is already Fully Applied. It fulfilled the total amount of $546.82. Try to look for an Open Credit Memo and use the same tags. You should be able to pull up the same amount in the Credit Memo's Unapplied field. Thanks, Michelle Jabanes | Ask a Guru

Yes, make sure to use the available date filters to automatically update the date range. Thanks, Michelle Jabanes | Ask a Guru

You can use a date range as filter as long as the other invoice will not meet the criteria you used in the saved search. In my example below, I have 2 invoices in one quote. I used the Due Date to filter the transaction. Only the Invoice #0254 returned in my search result as it matches the criteria. I hope this answers…

Hi Vernita, Try to use the following freemarkers. Amount Due: ${transaction.amountremaining} From ${transaction.createdfrom} See sample below. I hope this will work on your end. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same question might find it helpful as…

Hi @PaulFleetwood, This is currently filed under Enhancement # 103639. You may want to explore on a group email address as a workaround. Please make sure to add details on this feature you are requesting when voting the enhancement request at SuiteIdeas. Regards, Michelle Jabanes | Ask a Guru

Thank you for keeping this thread updated, Kanika. I am glad that this is now resolved. ? Thanks, Michelle Jabanes | Ask a Guru

Hi @user1689973, Welcome to NetSuite Support Community and thank you for creating a new thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Can this be done through a workflow? What do you think @Jack Daryl Espiel-Oracle @Pauline Joy Cac-Oracle? To any…

Hi Gregg, Please use below formula in your Task Saved Search. In Criteria tab System Notes: Field is Assigned In Resutls tab Formula (Text) Formula: CASE WHEN decode({systemnotes.field},'Assigned',trunc({systemnotes.date})) = trunc({systemnotes.date}) THEN {systemnotes.date} ELSE {completeddate} END Custom Label is…

Hi Tom, Are you using a OneWorld account? If so, the ability to customize a report/search header is filed under Enhancement # 195827. Make sure to add details on the feature you are requesting when voting the enhancement at SuiteIdeas. If you're referring to the column header, you can enter spaces in the Results tab >…

Hi Vernita, Can you try the following tags? Amount Due: ${transaction.amountremaining} Invoice # ${transaction.createdfrom} Please let me know how it goes. Regards, Michelle Jabanes | Ask a Guru

Hello, I'm glad to know that the tags worked on your end. ? Regards, Michelle Jabanes | Ask a Guru

Hi @User_HPB3I, Adding the following fields causes the multiple invoices applied to your quote appears in the result. Applying Transaction Applying Transaction : Date Applying Transaction : Amount We need to narrow down the criteria for it not to appear on the results. Look for a unique field to filter the invoice that you…

I am glad it finally worked, Kris. Thank you so much for your patience while working on this email template to be resolved. ? Thanks, Michelle Jabanes | Ask a Guru

Hi Pete, We need to use an ItemList to pull up the Payment and Credit Memo details. Try using the tags below. For Payment: <#list transaction.links as listItem> <#if listItem.type?contains("Payment")> <p>Payment Date: ${listItem.trandate}</p> <p>Payment Amount: ${listItem.total}</p> </#if> </#list> For Credit Memo: <#list…

Hi @User_6Z1W1, The ability to drill down into Saved Searches where Output Type=Graph is currently logged under Enhancement #98300. The only workaround to get into details is to run the report on Normal Output Type. Please visit SuiteIdeas to vote for this request. Regards, Michelle Jabanes | Ask a Guru If you find the…