Mikko De La Fuente-Oracle · SuiteCloud Support · Gold Crown

Hi @"3677020" , We understand that your concern is about a user that can access Netsuite multiple times in one time. May we ask what role is it? Could you provide a screenshot? Is this the only user who experience the issue? -Mikko @"Mikko De La Fuente-Oracle"

Hi @"Paul Reading", We understand that you have concern regarding system generated emails that is not delivered. We will check on this and will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

Hi Kane, We will check your concern regarding setting custom email headers and will update you for any findings. -Mikko @"Mikko De La Fuente-Oracle"

Hi Alexis @"f717cc20-f3c2-4772-87e0-13274e01967a" , It seems that you have a concern regarding customizing the pdf layouts of transactions. We will take a look at this and update you for any findings. -Mikko @"Mikko De La Fuente-Oracle"

mergeEmail function will work only for scriptable templates. Unfortunately, SuiteScript 2.0 APIs for merging templates does not work for letter template as this uses the CRMSDK tags. You may want to submit an enhancement on using SuiteScript 2.0 APIs for merging letter templates. We appreciate your understanding on this…

You may want to create a hidden custom field for an identifier. For example, after saving a record, the value of that field will be "1" then on your script after showing the message, make the value of it into something new like "2" for instance. An example of condition on your script before should the message would be:…

nlapiMergeRecord was deprecated and the closest api function for this would be nlapiCreateEmailMerger. However, this function uses scriptable templates and its equivalent api for SuiteScript 2.0 would be render.mergeEmail. You may want to explore the N/render Module of SS 2.0. Let me know if this would work for you. -Mikko…

Hi @"PaulFleetwood", We will take a look at your concern and will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

It seems that your concern is similar to this thread: Is there a way to display a dialog or message after submitting a Sales Order transaction?, You may want to check this out and see if it will work for you. Basically, there are a couple of modules you may use e.g N/ui/dialog Module, N/ui/message Module and…

Hi @"karenn", Your concern has been acknowledged and we will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

Would it be possible to provide a sample of your letter template in 1.0 and what is your expectation on SS 2.0? For your question number 2, let me check first our resources and will update you for any valuable findings. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"Ben H", Your concern has been acknowledged and we will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"Ralph Thrun", Your concern has been acknowledged and we will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"iecpradeep_14007" , Your concern has been acknowledged and we will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

As alternative for the expandSubResources, if you are familiar with SQL, I suggest you make use of SuiteQL Queries. Here is the SuiteAnswers Article for reference: Executing SuiteQL Queries Through REST Web Services. See below for example query to be used in the body of your request: { "q": "SELECT firstname,lastname FROM…

Hi @"PaulFleetwood" , Your concern has been acknowledged and we will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"Mitch P", Your concern has been acknowledged and we will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

For starters, you may want to explore the SuiteAnswers Articles regarding Web Services. Here are some helpful articles for you to check: * SuiteTalk SOAP Web Services Platform Guide * Integration Management * Getting Started with Token-based Authentication I hope this helps. -Mikko @"Mikko De La Fuente-Oracle"

Using https://[accountid].suitetalk.api.netsuite.com/services/rest/record/v1/employee/[id]?expandSubResources=true works fine on my test account. If the error is invalid_login, you should check the authorization used. Possibly, the signature/timestamp/nonce were used already and should generate another values for the next…

Hi @"d8ff3b87-38c0-4033-b2af-93541968e7c0" , Your inquiry has been acknowledged and we will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"Christyxo" , Your inquiry has been acknowledged and we will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

A couple of things we need to know: * What role are you using when setting role for the employee? * Is that employee record the only one who experienced this? Here is a SuiteAnswers Article reference you could look that might help you with your concern: * Granting Access to the Employee Center -Mikko @"Mikko De La…

Hi @"cherryduck" , Your inquiry has been acknowledged and we will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

The concern about to see who changed the settings of a feature is currently an enhancement( Enhancement # 135624 - Need an Audit Trail for tracking preference/feature changes ). We suggest you to submit a case to support for additional vote or visit SuiteIdeas. We appreciate your understanding on this matter. -Mikko…

Hi @"New_44789" , Your inquiry has been acknowledged and we will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

In case you wonder on how to do it in script, you may want to look in the SuiteAnswers Articles Record.removeSublistSubrecord(options) or Record.removeLine(options) for reference. See sample code snippet below that you could use for your script: var customerRecord = record.load({ type: record.Type.CUSTOMER, id: 5,…

It seems that your concern is not yet available and we suggest you log an enhancement request or visit SuiteIdeas. If there is a script id/deployment on the outbound request list, would it be feasible for you to use log.debug/nlapiLogExecution related information manually on the script? -Mikko @"Mikko De La Fuente-Oracle"

Hi @"PaulFleetwood" , Your concern has been acknowledged and we will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"kmac2014_30615" , Your inquiry has been acknowledged and we will let you know for any updates. -Mikko @"Mikko De La Fuente-Oracle"

May I ask if creating Dropship Purchase Order via UI will result to the same scenario? (Receive button showing instead of Marked Shipped button)? Are you using Advanced Shipping / Advanced Receiving feature? This may affect on how you receive POs. See SuiteAnswers Article Drop Shipment and Special Order Purchases A…