Mikko De La Fuente-Oracle · SuiteCloud Support · Gold Crown

A saved search for Login Audit Trail can be created. However, this type of search is not yet available to be used in a search module of suitescript. It is also logged as an enhancement (Enhancement # 188929 SS - please have the searching API's (nlapiSearchRecord and nlapiSearchGlobal) support login audit trails). We…

Hi @"1940285" , NetSuite has Audit Trail which can determine when or who logged in on your account but it cannot determine how long the user is using the application. You can check the Audit Trail by navigating to Setup > Users/Roles > View Login Audit Trail. On the other hand, your concern is related to an enhancement…

Hi @"nic_reg_01" , Please note that we do not recommend to use the fields found in XML for suitescript since not all of it is included in the Records Browser. E.g "price_1_". We suggest that you submit a case to support to file an enhancement or visit SuiteIdeas. We appreciate your understanding in the system limitation.…

As mentioned that the Gift Certificate record you want to create needs to be associated in a transaction. It is a standard behavior that you cannot create a standalone of this record. E.g you may want to create a Sales Order then on the item tab, choose an item with Gift Certificate type and then enter the necessary…

Since C# is outside of NetSuite support scope and has limited documentation, we could check other resources like the ones below that might help with the concern: * https://stackoverflow.com/questions/43809170/using-netsuite-custom-records-from-c-sharp * https://followingnetsuite.com/ Please note that the above…

Hi @"iecpradeep_14007" , I suggest you to look into the SuiteAnswers Article below for information regarding versioning of NetSuite: * SuiteScript Versioning Guidelines In addition to that, there is an enhancement filed with regards to version control (Enhancement # 284617 : An Audit Trail and Version Control for changes…

Hi @"dle_35705" , Please note that "Gift Certificate" is different from "Gift Certificate Item" record. The first one is associated with transaction thus it cannot be created using the create method of record module however the second one is an item record that can be found by navigating to List > Accounting > Items. If…

Hi @"lilywu" , Thank you for sharing this information. For other users that has similar situation as this one, you may find these SuiteAnswers Articles helpful: * Workflow > Set Date Field on Client Side Trigger Using Formula With Field ID Tags and nlapiAddDays API * Use a Set Field Value Workflow Action to Set the Value…

This has been answered by our support. For other users with same concern, the solution provided was to uninstall NS for outlook. -Mikko @"Mikko De La Fuente-Oracle"

If you are still getting an error, I suggest that you file a case to support so that they could check if this is a defect in your account. You may want to give them the information below: * Is this the first time you encounter the problem? * When did you experience? What version of NetSuite is your account? * What…

Hi @"4022409" , This SuiteAnswers Article Project Management > User-Event Script > Error 'COULD_NOT_LOCK_MASTER_ENTITY_PLEASE_TRY_AGAIN_LATER' might help you with your concern. As mentioned on the article, "The error is caused by a delay that happened or it took too much time to recalculate on the project plan when time is…

Hi Srivalli Alapaty, The defect is currently being investigated. We suggest that you file a case to support so that it can be attached to the issue and you will get notification whenever there is an update. As of the moment, there is no new alternative solution. Thank you for your patience. -Mikko @"Mikko De La…

Hi PaulFleetwood, It seems that what you experienced was part of another issue(Defect # 579708 and already resolved) and the original issue(Defect # 579237) for your concern is not yet resolved. Support will contact you for any updates regarding the said defect. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"cc7c0fd0-4f23-48f4-a3bb-a5f68425bf71" , Using form.addButton() will only add the button at the top of the form and the position of it cannot be adjusted. There is an enhancement ( Enhancement # 271817 - Suitelet > nlobjForm > AddButton > Ability to control or set position of the button) filed related to your concern.…

Hi @"Trevor Haynes", It seems that your concern is not yet available in NetSuite. I suggest you create a case to support to file an enhancement or visit SuiteIdeas. We appreciate your understanding on the system limitation. -Mikko @"Mikko De La Fuente-Oracle"

Hi @"Greg Ebel", What center do you want to customize, is it a standard center or custom center? For custom center, you might want to check this SuiteAnswers Article Creating and Editing Custom Centers, this might help with your concern. Also, if I may ask, what exactly the customized center would look like. -Mikko @"Mikko…

Hi @"ChrisDenison" / All, Please refer to this thread regarding this issue. Currently, there is a known issue # 579708 - Unable to Access NetSuite > Website Down, RESTlets, Shipping Integrations and it is under the highest level of urgency(U1). status.netsuite.com is updated as well. Please contact support to file a case…

Hi @"PaulFleetwood" , Upon checking on our end, it seems that your concern is a defect and you already have a case attached. Please continue to monitor your case/email for any updates regarding the defect. For other users that might experience the same concern, this is currently logged as Issue # 579237 - Advanced PDF…

Hi @"paula.courtemanche" , You need to be familiar with scripting since adding Custom Action requires knowledge in Client Scripts. You need to have a Client Scripts uploaded in your File Cabinet. In the "Custom Code" subtab, you need to specify the Client Script/library file that has the function to create an Estimate. The…

Hi @"BorgNL" , Mass update of project task is still a limitation of the system. It is currently logged as Enhancement # 197074 - Lists > Mass Update > Mass Update: Ability to mass update the project tasks similar to the CRM Task. You may submit a case to support to add an additional vote or visit SuiteIdeas. Additional…

Hi @"Tara_Koin" , May I ask a sample custom role that you have created and does not have a capability to make their own saved search public? (Kindly provide sample screenshots on the Role's Permissions) The SuiteAnswers Article Permissions for Searches could help you with your concern. As indicated in the SA, kindly check…

You are correct that the native highlighting will affect the entire row and not possible on a specific column ( This functionality is actually an enhancement. Enhancement # 164059 : Reports > Saved Searches > Highlighting > Allow Cell and Column Highlighting based on Conditions ) The alternate solution for this enhancement…

Hi @"New_44789" , What you wanted to input in a formula field is a formatting code of HTML and more likely it will only be available for Formula(Text) as it manipulates characters. Formula(Numeric) is used to calculate or validate numbers only that is why it is not working. I suggest that you make use of the Formula(Text)…

Hi @"3677020", Could you elaborate what forms you wanted to link? E.g Are you talking about different forms on the same record type or different forms on different record type? An example to link a custom transaction form to a standard form is when you go to the Custom Transaction Form. Under the "Linked Forms" you could…

Hi @"gmihaylov" , You are receiving this error because you are editing a voided transaction. Please take note that after you void a transaction, you cannot make changes to the transaction that impact the general ledger. (See SuiteAnswers Article transaction.void(options). The functionality to edit the voided transaction to…

status.netsuite.com has been updated as of 7:55 AM PDT. "An on going issue has resulted in a degradation of service for some customers when using NetSuite functionality in NA Central, NA Northwest, and NA East data centers. Operations Engineers continue to troubleshoot the issue and no ETA is available at this time."…

Hi @"Clamps123" , Additional platform to follow regarding updates of the issue, you could check this thread Anyone else having performance issues? . As mentioned as well on the thread, please continue to watch the status.netsuite.com, cases filed, emails, this thread for any updates regarding the said issue. Apologies for…

Customers have been reporting that they are having slow performance issue again. Our engineers are already aware and currently under active investigation. Further details will be provided as soon as possible. status.netsuite.com has been updated as of 10:21 AM EST. For cases that has been attached to the issue yesterday…

Those updates have been updated with the current message of "Issues resolved at 11:00 PDT are still impacting some customers. Engineers are continuing work to address this. A new update will be provided in 30 minutes. (Last Updated 11:45 PDT)". If you have a case that has been attached to the issue, our support will…

Hi @"nag_m" , The status page is real and is being updated from time to time until the issue is resolved. The latest update as of the moment is: "Engineers have identified the ongoing issue with the NetSuite service and are continuing work to correct it. A new update will be provided in 30 minutes. (Last Updated 11:30…