Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

Some accounts continue to experience this issue after clearing cache. QA is investigating with highest priority.

The fix should be complete now. Please try clearing cache and processing an order to confirm.

This should be resolved now and status.netsuite.com has been updated.

We are tracking this in Defect 316092 Slow Performance in NetSuite. Some accounts are affected and more information will be posted on the status.netsuite.com page as it becomes available.Please contact Support to have your case attached and you will be notified once it has been resolved.

The fix is currently being rolled out. An update will be provided once completed.

Defect 315701 was filed for Fulfill/Edit/Approve Sales Order > Unexpected Error. For anyone still experiencing this issue, please have your case attached. 

Hi Paul, there could be several reasons why the field doesn't show up. i.e. The custom field must be displayed on the preferred form in order for the field to be available on the mass update. See SuiteAnswers Answer Id: 12283 for details.

The fix to Defect 311472 is targeted for 10/23.

Service was disrupted for some users yesterday and status.netsuite.com has been updated with additional details. We sincerely apologize for any inconvenience this disruption may have caused.

Service was disrupted for some users and has been resolved. We sincerely apologize for any inconvenience this disruption may have caused.

I'm not sure this is related but there was a disruption of service for some customer accounts around 6:30 AM PST. This has been resolved according to status.netsuite.com. Please contact Support if you encounter any errors or time-outs during fulfillment or approving orders.

Defect 314187 status update - Due to an application defect some customers experienced intermittent issues saving some records. Our monitoring detected the issue and our on-call engineers addressed the problem. (Resolved 2:00 AM PDT)

Hi Robert, I would report this to Support to investigate further. Out of curiosity, can you provide an example sales order number?

Tom, Support is reviewing the details of your case and will contact you shortly.

Thanks Kathy. Development is reviewing the fix for Defect 312156 and you should receive an update as soon as we have an eta.

Hi Pablo, Our engineers are currently investigating the affected Sandboxes - Current ETA is 2 hours.

Hi Tom, I saw your case and Support is reviewing your last update.

Please contact Support and reference Defect 310676 to receive an update once this has been resolved.

Hi Tyler, Re: Defect 310676 - Engineering teams are working on resolving this as their top priority and the last update indicates an ETA of 3 hours from now. Again, this unavailability is strictly limited to a subset of sandbox accounts. I apologize for the inconvenience.

Hi Kathy, Your case was attached to S1 Defect 310893. Development is investigating and you will be notified as soon as any updates are available.

This issue should now be resolved - All NetSuite Systems Are Fully Operational.

Hi RG, please report this to Support to determine what might have changed since the upgrade.

Hi Anthony, your case is being reviewed and Support will follow up with you shortly.

I saw a similar case a while back with the same notice. The Support person confirmed that the Assembly Item they were using on the Work Order is using FIFO as its Costing Method. It looks like only Average and Standard Costing Methods are allowed for WIP - SuiteAnswer 27940 (Setting Up Items as WIP Assemblies) goes into…

All browsers should be able to access Release Preview now.

Please contact Support by Phone or submit a case via SuiteAnswers if you continue to experience any latency issues.

Your patience is appreciated as we work to resolve this issue. More information will be posted on status.netsuite.com as it becomes available.

Status.netsuite.com has been updated.

I haven't tried IE 11 but a similar solution exists for Firefox: Alternate Solution for Firefox:Open Firefox > Options > Advanced > Certificates > Validation button > Uncheck "Use the Online Certificate Status Protocol (OCSP) to confirm the current validity of certificates." > OK > Reload the RP page.

The issue is reproducible in Internet Explorer 11/Firefox/Chrome, but seems to work fine in IE 10. Development is investigating.