Angela Bayliss · Senior Solution Architect · SuiteMaster

I asked when the target date for the 4-7 minutes was, because I was on hold for over 60 minutes the last time I called, last month. Never have I had any hold time be less than 20 minutes, and most average over 45 minutes. we also, are only silver.

Hi Jon, THis "case study" is almost tragic in what I just saw happen. I get the same kind of responses from online support as you do. However, as soon as you posted it in here- and brought it up, NS stepped up and took care of you. So is that the answer? do we have to bring all cases into the UG, in order to get an answer…

Wow, I guess I was quite lucky. I am in the position where I call that I usually know exactly what the problem is. I just need the stupid thing fixed, or someone to explain to me how I actually created the problem (so I can then fix it myself) Funny, I did mention that I was able to fix this particular issue myself, and…

a little OT here, chris, see other thread.

As a quick follow up, your support rep called me back at 10:37 am- She wanted to have me try a couple of things to see if we could fix it. I could tell that she was still unsure of what my issue was, but she was giving it her best shot, and willingly troubleshooting to offer whatever help she could. however, I figured it…

Thanks, JMU, lookslike your getting everywhere lately- all kinds of results. Way to go. I had someone in my local network of users ask about this specifically, and am wonderng about the details. They have 5 different compaies, all owned by one family, with employees who manage all five companies. Right now they run 5…

What I like about the multi-org name versus terms such as consolidation or subsiduary management or single instance consolidation - is that multi-org is the superset of everything. Since SIC implys that its a consolidation process - which I hope it isnt. and subsiduary management implies that they are linked to a parent…

You hoo guys, over here- you gave us a new platform for this, so is someone knowledgeable ready to talk about it? Educate us, pretty please?:D The very idea of Multi Org is great. However, I am not sure if thi feature is going to be for new customers only. Is it out of line to ask how it can work for users who have…

setup-accounting-accounting preferences-order management place a check in the box that says 'allow overage on fulfillments'

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I believe that you may be looking for the term 'approval process'. While I'm not certain a pop up box is the way I might go, there are various ways to capture approvals (denials as well) depending upon where in the workflow the decision falls. Does that help?

By design, accounts on items are difficult to change, as the transactional history of the item will be affected. What this means is that to change an account, all accounting periods must be opened, and you should expect to see historical changes to your financials. This is typically not recommended. (see Suiteanswer…