D. JavaScript

Hi @Dext3r I put this error into SuiteAnswers and got the following AI response along with references to two SuiteAnswers. AI Response: When performing CSV Imports to give Contacts access to a Customer's account, you may encounter the error: "Unable to find a matching line for sublist contractroles with key: [contact]". To…

Hi @Judith Culanding-Oracle The SuiteAnswer does not work. See below. See below to identify if I'm doing something wrong:

Hi @Glaced999991 According to SuiteAnswer 41807 Odbc Query > Include Weight Unit in the Result When Searching for Items, the Unit Types cannot be modified. NetSuite only permits lb, oz, kg, and g at this time. An alternate solution would be to create a custom weight and unit type field if this is necessary for your…

Hi @Bee Yook Is the goal to have the JE's auto-approved or routed for approval?

Hi @Judith Culanding-Oracle The SuiteAnswer did not work.

True

Hi User_Q3A12 Try the following instead, assuming your screenshot didn't work for you. Transaction Line Field Type: List/Record List/Record: Vendor Source List: Transaction Source From: Entity Ensure the rest of the custom field is set up correctly including the Applies To subtab and let us know if it's successful.

B. Matrix Assistant

False

Hey @CrisH7 Thanks for the added detail. Another user might have a suggestion but I think you might need to file a support case on this one. Good luck!

Hey @CrisH7 What is the exact issue you're trying to solve for? Did the auditor forget their password? Have they ever successfully logged into your NS instance in the past? Are they new to your company and you're trying to set them up for the first time?

Hi CrisH7 If the user needs their password changed, have they tried doing it themselves? It will change their password for all of their NetSuite accounts but it's the most efficient process to select "Forgot Password?" when trying to log in. They should reset their password using an email address they still have access to…

Hi Ma. Angela Beatrice Mendoza-Oracle It's my understanding that for the banner to be removed, the customer, if not moving forward with use of the MerchantE (now Fortis) app, would need to uninstall the SuiteBundle from their instance. It's highly recommended to test this in Sandbox first to ensure the bundle will not…

The plug-in is correcting the GL account within the Cash Refund, no JE.

True

What’s the best practice for handling partial disposals of assets in NetSuite’s Fixed Asset module?

Hi @Cherry Eunice B Licyayo-Oracle Is there a report or saved search that can be run to see when a Cash Refund has hit one GL account but not another? For example, we had a plug-in running to correct the GL impact to Credit the GL Sales Account and Debit a GL Special Sales Account each time a Cash Refund is created. The…

Hello @Cherry Eunice B Licyayo-Oracle In the Accounting Preferences > Order Management tab > Fulfillment there is Fulfill Based on Commitment. What's the difference between Allow Uncommitted and Ignore Commitment?

Hey @Mel H When you run the saved search in Production are the results correct? I'm curious if you're getting valid data in the result set but just not on the email trigger. If they're not correct in the results then that's issue #1.

Hi @User_K51C7 You can use the Return Authorizations Register for customers by going to Reports > Order Management > Return Authorizations Register. There's a few others in there like Pending and Open as well.

Glad it worked and I deleted my comment, thanks!

Hi @Kedalene Try removing System Notes: New Value: contains PASSWORD from your criteria. In the results list try scrolling up to S as I could only see T-W.

@User_81HUQ Let us know if this works. I haven't seen it be successful but will delete my comment if the SuiteAnswer Judith provided works for you.

Static

Hi @Mel H Can you send screenshots of the Criteria that is working in Sandbox and the Criteria that is not working in Production?

Hi @Ashoka_Sanjapu You cannot change the owner of a folder once it's created. You disable the "Private" setting on the folder and then restrict the folder to a Class, Department, Location, Subsidiary or Group. If you truly only want one user to be able to see the existing folder, you could create a new group called…

B. Allow Override

Hi @MyriamV Are you using the administrator role when trying to upload these items? Are you able to enter both of these fields when creating a non-inventory item for purchase manually using the same custom form?

Hi @Kedalene You can create an employee saved search: Lists > Search > Saved Searches > New > Employee Criteria System Notes : Old Value : contains PASSWORD System Notes : Date Set your date range, ex. within this year, specific dates, etc. Results Name System Notes: Old Value System Notes: New Value System Notes: Date…