Jack Daryl Espiel-Oracle Gold Crown

Hi @"4118087", Thank you for providing the original code we requested. We will investigate your concern further on our end and we will get back to you once we have an update. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"4014537", Upon further checking internally, it seems that the mechanism for locking of records is not being implemented anymore in the Workflow and could be now controlled by a Script in the latest version of SuiteApprovals. With this, unfortunately there is no other way to unlock records except for rejecting the…

Hi @"dspringfield", This is to acknowledge the receipt of your concern. Our SuiteCommerce Gurus will get back to you with their input. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"4118087", Thank you for providing the copy of the edited template code. May I as well request for the code of the original template for comparison? After I get the requested code, I will test further on what's causing the error. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"4118087", Upon checking, the usual cause of your concern is the edited template having syntax error(s). So, kindly double check for any improper code, omissions in the template such as closing tags (e.g. </td>) and other discrepancies especially in the parts you have modified. Hope this helps. -Jack @"Jack Daryl…

Hi @"4014537", Upon checking, the feature you are requesting is a limitation of SuiteApprovals. The only other way for unlocking approved records is to cancel the running instance of the related Workflow on the record under System Information subtab > Active Workflows sublist. See sample screenshot below for cancelling a…

Hi @"4014537", Please be informed that we're looking into your inquiry. We'll get back to you once we have an update. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"4118087", Please be informed that we're looking into your concern and doing some testing. We will get back to you once we have an update. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"New_44789", For your first inquiry which is the creation of a Custom Record (Time Import) upon approval of the Time Entry when a condition is met, it can be done using Workflow's Create Record Action. I tried doing a sample setup on my test account with the following configuration: * 2 Custom Fields for the Include…

Hi @"Xtina", This is to acknowledge your inquiry. Our SuiteScript Gurus will look into this and get back to you with an update. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"4180980", To answer your first question, the elements overlapping are data containers only such as a table with invisible borders that are used to align and organize data. If the data themselves do not overlap in the template output, this is not a cause for worry. For the second concern that you pointed out, I think…

Hi @"whitecloud", I tried replicating your setup on my end using my Test Account and I was able to see and select the first Custom Field from the Field dropdown in the Formula window which is indicated by its Label. See screenshots below for the setup and results of my testing: First Custom Field Setup: Second Custom Field…

You're welcome @"lilywu"! Glad to help. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"lilywu", Upon researching and doing some tests for your inquiry, I came up with the following information: 1. Changing the Language in the User Preferences to French not only applies to the User Interface, but also for All PDF Templates (Basic and Advanced) for all roles of the current user. This will also use the…

Hi @"whitecloud", Please be informed that we're looking into your inquiry and will conduct some testing. We'll get back to you once we have an update. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"Charles B", Setting the PO# field as Mandatory can be basically done via Custom Forms. Follow the steps below to customize the Sales Order Form for your requirement: 1. Open a Sales Order 2. Point the cursor at the Customize crosslink a the upper-right side of the form then click on the Customize Form option. See…

Hi @"lilywu", Please be informed that we're looking into your inquiry and will conduct some testing. We'll get back to you once we have an update. -Jack @"Jack Daryl Espiel-Oracle"

You're welcome as always @"CDuf"! Glad that you've managed to get it to work. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"CDuf", Thank you as well for your feedback. I really appreciate it Also, it's my pleasure to be of assistance. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"CDuf", May I ask the purpose of enclosing the field references in parentheses (), for instance, ({custrecord_360_taxrate_taxid}). I noticed that they're not printed on the desired output. Perhaps removing those parentheses might resolve the error. Also, I noticed that some necessary concatenation operators (in red)…

Hi @"CDuf", I have performed some testing and came up with a working solution which is to use CHR(13) instead of {"\r"}. See screenshots below for the results of my testing. Hope this helps. -Jack @"Jack Daryl Espiel-Oracle"

You're welcome as always @"JCirocco"! Glad to help. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"JCirocco", Can you try the following formula if it works on your end: to_char(to_date({today}+30),'YYYY/mm/DD') -Jack @"Jack Daryl Espiel-Oracle"

Hi @"SuiteDeal", Apologies for not so soon reply. Upon checking, Workflow Buttons cannot be invoked outside of clicking the button itself since the code for it works within the current page in client side. A possible workaround is to use SuiteScript instead to perform the task of the Workflow button since scripts can be…

Hi @"4055093", Upon checking, I have found no related defect filed yet for your concern. So, it is recommended to file a case to support to confirm if it is a new one. Also, support has access the detailed logs for unexpected errors thus, they can identify its probable cause. Hope this helps. -Jack @"Jack Daryl…

Hi @"perry.clarke", Apologies for not so soon reply. The concern you've encountered could be related to the Transaction Management Issues with Workflows where the logs will show that the action was successfully executed but a rollback operation to the previous record state has been performed because an unexpected error has…

Hi @"coffeeguy", Thank you for informing us of SuiteAnswers Article 19397 which needs to be updated and for the feedback you've given. Please be assured that your feedback has been taken into account and the article should be updated soon. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"CDuf", Please be informed that I'm looking into your inquiry and doing some testing. I'll get back to you once I have an update. -Jack @"Jack Daryl Espiel-Oracle"

Hi @"slamm", Upon checking, Line Item Audit Trail feature for Transactions is currently not available in NetSuite and the following Enhancement Request has been filed for this: Enhancement 163649: Transaction > View Audit Trail > Add ability to view which line were items removed from transactions You can vote for the…

You're welcome @"Chidi Okwudire". Glad to help! -Jack @"Jack Daryl Espiel-Oracle"