Hi @Mark_BRIT, I would like to check if adding the Formula (Text) = {recurrence} in your Event Saved Search > Results tab helped. Please let me know if you have questions. Michelle Jabanes | Ask a Guru Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the…

Hi @Neo_Suite, I would like to follow up in this thread. Please let me know if you need further assistance. Thanks, Michelle Jabanes | Ask a Guru Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct…

Hi Chris, I would like to check if you were able to test the suggested solution above. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your question”, you’ll be able to aid the…

Hi David, I would like to confirm if using the ${transaction.createdFrom} for createdFrom field helped. Thanks, Michelle Jabanes | Ask a Guru Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer.

Hi @Joao Alberto jesuino, Have you voted for this enhancement request? If not, I suggest to vote for the Enhancement #450157 and you will be notified once it is updated. Thanks, Michelle Jabanes | Ask a Guru

Per checking, this is a SuiteSuccess – Customization bundle. To know more the details of this bundle, I would suggest to contact your Account Manager. Thanks, Michelle Jabanes | Ask a Guru

Hi @Neo_Suite, The Item 360 is part of a SuiteSuccess Bundle. If you opt to have this provisioned, you may reach your Account Manager for additional details. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes”…

Hi Tim, Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Thanks, Michelle Jabanes | Ask a Guru

The email template you created in Documents > Templates > Email Templates are scriptable. If the users are using a specific template when replying to a case, you can add the ${preferences.MESSAGE_SIGNATURE} freemarker or you can enable Add Signature To Messages in Home > Set Preferences > General. Thanks, Michelle…

Hi @User_K3P2H, Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Thanks, Michelle Jabanes | Ask a Guru

Hi @jb123, I would like to check if the For Invoice Grouping and Grouped To fields available on standard form. Let me know if you need further assistance. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on…

Hi @Jeannie_13902, I would like to check if the URL that you were trying to pull up is the Request URI. Please let me know if you need further assistance. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on…

Hi @Rob Symmons, I would like to confirm if you were able to display the date using custentitydate_of_birth as the field id. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your…

Hi @EarnestC, I would like to check if you were able to use the correct NL tag at SuiteAnswers Id: 8912 | Using CRMSDK Tags for the field that your looking for. Please let me know if you need further assistance. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same…

Hi Colleen, I would like to check if adding the Contact:Company field as a filter helped. Please let me know if you need further assistance. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this…

Hi @ScandyAndy, I would like to know if the issue has been resolved by clearing cache and browser history. If not, do you have an automation linked to this record? Please keep us update to further assist you. Regards, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same…

Hi @farrago, I would like to confirm if adding the ${preferences.MESSAGE_SIGNATURE} to your scriptable template now includes your signature when you send a case message to the contact. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same question might find it…

Navigate to the Employee record > Access tab > Roles subtab. Do you see Support Center (Basic) role in the list? If this role is present, remove Support Center (Basic) role first and save. Second, edit the employee record again and remove the role you initially want to be removed, click Save. Readd the Support Center…

Hi @User_GGK03, Welcome to NetSuite Support Community! I am tagging my colleague @Shamaine Chan-Oracle who is our guru who specializes in this area. Any members who has an insight on this, please feel free to reply to this thread. Thanks, Michelle Jabanes | Ask a Guru .

Hi David @User_M8IWD , Try to use ${transaction.createdFrom} for createdFrom field. I hope this helps. Thanks, Michelle Jabanes | Ask a Guru Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer.

Thanks Emilia! Hi @VirtusX, Please check the available license count in Setup > Company > View Billing Information. Look for the following and compare the Current Provisioned Qty column and Current Used Qty column. Advanced Partner Center Employee Center Full Licensed Users Retail User WS Concurrent User Note: Current Used…

Hi @Mark_BRIT, In your Event Saved Search > Results tab, add Formula (Text) = {recurrence}. Please see sample below. Output: I hope this helps. Thanks, Michelle Jabanes | Ask a Guru Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same…

Hi @Neo_Suite, The Employee Center role has predefined permissions. See below list of permissions and access levels for Employee Center. For reference, see SuiteAnswer Id: 9918 | Standard Roles Permissions Table. I hope this helps. Thanks, Michelle Jabanes | Ask a Guru Kindly click "Yes" on "Did this answer the question?"…

Hi @kathryn123, Per SuiteAnswer Id: 83899, all new installations will no longer be available. You might want to check Celigo Outlook - CloudExtend Outlook for NetSuite. Thanks, Michelle Jabanes | Ask a Guru

Hi Chris, You need to check each field that is included in your fomula and make sure that the role has the correct access level on it. Example: {accountingperiod.closed} In the Custom Role > Permissions > Setup > Check if Manage Accounting Periods permission is added. Thanks, Michelle Jabanes | Ask a Guru

Hi Chris, I would suggest to try to run the saved search before adding it in the portlet to isolate which field or record we missed to provide a permission. Let us know how it goes. Thanks, Michelle Jabanes | Ask a Guru Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This…

Hi MJ, Please navigate to your SDF role, Permissions > Setup > Set Workflow access level to Full and click Save. Let me know how it goes. Thanks, Michelle Jabanes | Ask a Guru Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question…

Hi @jb123, What are the Center types for both custom roles used and please confirm if they are using a different default invoice form? Try to toggle it to the standard invoice form to check if the custom role user can see the For Invoice Grouping and Grouped To fields. Thanks, Michelle Jabanes | Ask a Guru

You can then submit this as a new enhancement request at SuiteIdeas. Thanks, Michelle Jabanes | Ask a Guru Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer.

Hi Colleen, Do these users also have an Administrator role assigned to their account? Per testing, the Support Manager role should not have an access to the private search. However, when I added the Administrator role and directly access the saved search using its URL, I was able to edit and run the search. If in any case…