Nathan Hanson Red Ribbon

An account administrator can enable the "Consolidate Projects on Sales Transactions" preference to allow multiple projects to be selected on an Invoice. Using this preference you may select one or more projects per invoice, and issue invoices at a frequency which suits you and the customer.…

In my experience inactivating employees can lead to issues saving transactions where the employee has been selected. My preference is to remove access from the employee record and some time later make the employee inactive. This gives the business time to update values where the employee has been referenced. If you expect…

In the past I have recommended following the asset disposal process (write off, not sale) and then follow the standard intercompany trading process to generate the asset under the new subsidiary. Asset disposal via write off Create intercompany Purchase Order, use non-inventory item which posts against fixed asset account…

Not directly related to your question but future periods must also be opened where using deferred revenue recognition

Is it possible to manually overwrite the saved reports name by manually typing it in full and re-saving? In some cases where the ampersand has been copied from elsewhere this can occur, though I have never seen it within menu navigation!

Hi Navigate to Reports > Saved Searches > All Saved Searches > New Choose Transaction type search In Criteria define: "Type" of transaction you wish to include in results "Status" of transaction you wish to include in results Mainline = False Tax Line = False In Results define: Document Number (apply Count summary type)…

Hi @Vernita, I have personally never tried to use both send on create/update AND schedule within one search. I would be curious to hear if you use one method or the other whether it selected method triggers as expected? To confirm, is the search returning the expected results?

Thanks. Have had a ticket open with them since last week, but no response yet! I will investigate creating a credit memo first as an alternate approach to NetSuite's future response. Thanks for the help,

No. They are inline fields. My best guess is should fill when the charge is added to the credit memo but as above that's not happening. You do seem to be able to link on a new Charge, but, it doesn't seem to make much sense in creating the credit memo first and then a charge. Existing Charge in edit mode: New Charge:

Here you go:

I have testing this methodology. Interestingly, while using the "add charges" button on the Credit Memo, a line is added with the appropriate Item/amount to the Credit, but, the charge itself is not referenced: Therefore the negative charge I have created remains at a Ready stage and no entry on the original revenue…

Hi @Clarisa De Torres-Oracle I will reach out to them and request an update to the documentation! Thank you for your help.

Hi Clarisa Thank you for the response. I had also raised a support ticket with NetSuite Support and they have suggested that because my income account is set up with a "Deferral Account" I am seeing this behaviour. Out of curiosity is that the behaviour you are seeing here? Does the "Sales" account have "Deferred Revenue"…

Hi Patrick Thank you for the example. The crux of the challenge is to not only understand how the report works, as your example has shown, but to understand what tables and fields in the schema browser the data is stored in. I expect that we will simply have to figure it out through, but, I wonder if there is any…