Shubham_Singh Blue Ribbon

Hi @Bry Cabria-Oracle I wanted to update you on my process. I’m fetching the 18.2 version of the custom theme into the 23.1 version of the theme bundle, but I haven’t deployed it yet. Let me deploy and test it. Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle Apologies for the late response! This approach worked, and I found the solution. Best regards, Shubham Singh.

Hi @Jam Amper-Oracle apologies for late response! Thanks for your response. One of our clients has requested training on NetSuite, specifically on how to detect inventory loss. Since my expertise is more on the technical side and I have limited knowledge of functional aspects, I posted this question in the support…

Hi @Jam Amper-Oracle Apologies for the late response! Thank you for the articles. I'll go through them. However, my concern was about finding inventory loss, and I didn't see any articles related to that. If you have any, please let me know. Best regards, Shubham Singh.

Hi @Jam Amper-Oracle The article you shared isn't clear. Could you explain in simple terms how to detect inventory loss? Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle I'll compare and update you. Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle The provided solution isn't working, and I don't understand why this is happening. Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle You were right! After changing the role from ESC Customer Center to Customer Center, the website started working fine. I've attached a screenshot of the ESC Customer Center role. Please review it and identify what might be causing the issue with the website. It seems that this role is the reason for…

Hi @Bry Cabria-Oracle , How can I assign a standard role to a customer role? Also, in the email thread above, the customer login ID and password were mistakenly hidden. You can try logging in from your side as well. Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle This solution is perfectly working fine. Thank you so much for your help and support. Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle The issue is still present, and the changes you suggested were already in place. I don't understand how this issue suddenly started occurring. You can also replicate this issue by following these steps: Go to www.electricsupplyconnection.com Click on Login Enter the following credentials: Email…

Hi @Bry Cabria-Oracle Switching the PRINTING TYPE from Basic to Advanced resolves the issue. However, as shown in the screenshot below. Can we keep it Advanced and still resolve the issue? The client doesn’t want to switch to Basic as it changes the PDF layout. They have a specific PDF setup for Advanced PRINTING TYPE and…

Hi @Bry Cabria-Oracle I understand the issue and can resolve it. Thank you for your help and support! Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle I can resolve this issue. Thank you so much for your help and support. Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle I am still unable to fetch the extension after going through the process you have explained in the above thread. Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle Thanks for your help and support! I can get results. Best regards, Shubham Singh.

Hi Guys, I'll try the above steps and share the results with you. Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle Yes, you have provided the answer to my concern. Thank you so much for your help and support! Best regards, Shubham Singh.

Hi @Michelle Jabanes-Oracle Thanks for the above article; it is conducive. It resolves my concern. Best regards, Shubham Singh.

Hi Guys, Have you guys found anything related to this query? Best regards, Shubham Singh.

Hi @Niks Blando-Oracle We have created a support ticket for this issue and identified the solution. The issue was related to item weights. Shipping calculations were not working because the weights were not set for some items. Best regards, Shubham Singh

Hi @Bry Cabria-Oracle Let me try this solution. Best regards, Shubham Singh.

Hi @Niks Blando-Oracle The item weight is already null only in the item record. You can see this in the screenshot below. Item weight is already set to null, even though it is not 0. I am not able to understand the reason behind this issue. Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle While implementing the solution you have explained in this email thread. You explained that if you are using the NetSuite theme, a theme extension will be available that needs to be activated. The above process is going to be general. But here in our case, we are using the Lirik theme, which is a…

Hi @Bry Cabria-Oracle I can check it from my side. Thanks for your help and support. Best regards, Shubham Singh.

Hi @Niks Blando-Oracle Please go through the screenshot below for shipping item UPS 2nd Day Air®. Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle Thank you for your help and support! I will implement it and let you know. Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle Thanks for the help.? If I install the extension Advanced Sign UP, will it allow me to create a customer whenever anyone registers from the website? Please let me know. Best regards, Shubham Singh, 8299429568.

Hi @Bry Cabria-Oracle Thank you so much for your help and support. Your 1 solution worked. Best regards, Shubham Singh.

Hi @Bry Cabria-Oracle I need to update the My Account and Checkout URLs on our website. Currently, these URLs are pointing to secure.netsuite.com, but I want to replace them with our company domain for consistency and branding purposes. Best regards, Shubham Singh.