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Hi @Richard James Uri-Oracle Yes, your article is very helpful. Thank you so much for your support! Best regards, Shubham Singh.
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Hi @Donna Bernardo-Oracle We are using a Custom Sales Order (ESC Sales Order) form and there is no third-party tax providers. Please inform me if you have any other concerns or questions. Best regards,
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Hi @Richard James Uri-Oracle Thanks for your response! Please let me know when you find the solution. We will be waiting for this. Best regards, Shubham Singh.
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Hi @Thea Hernandez-Oracle We have already raised a support ticket regarding this issue. Here is the support case number: Support Case #: 5677033. They have told me this is a defect, but we doubt that if it is a defect then how it is working in other accounts. Please let me know what is the reason behind it. Best regards,…
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Hi @Donna Bernardo-Oracle Thanks for your response! Please update me once you have any solutions. We will wait for your solution. Best regards, Shubham Singh
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Hi @Richard James Uri-Oracle Once we get a solution from the NetSuite Support team, we'll inform you about how we accomplished it. Best regards, Shubham Singh.
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Hi @Thea Hernandez-Oracle We have executed the specific code in the script debugger to set up the field set; after that, we have all the required fields to display on the site. Through the above process, we have set up the field set. The Issue related to the wishlist(item added to the wishlist is not showing on the…
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Hi @Adrian Romualdo-Oracle Thanks for your help. This information will help me. Best regards, Shubham Singh.
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Hi @Richard James Uri-Oracle Thanks for your help and support! We will wait for your response. Best regards, Shubham Singh.
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Hi @Donna Bernardo-Oracle Thank you so much for your time and effort! We will raise a support ticket for further investigation. Best regards, Shubham Singh
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Hi @Thea Hernandez-Oracle I didn't understand the explanation you provided in our last conversation. Could you please clarify it for me? Best regards, Shubham Singh.
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Hi @Donna Bernardo-Oracle Thanks for your response! The website type is SuiteCommerce, and the version is 23.1.0. And we have not created a single extension also for this sit. Best regards,
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Hi @Richard James Uri-Oracle Yes, it is correct, I am having communication with NetSuite regarding this issue. Please see the screenshot of the deployment record- Best regards, Shubham Singh.
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Hi @Adrian Romualdo-Oracle Please see the screenshot below: Best regards,
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Hi @Thea Hernandez-Oracle We have set up the configuration record correctly, but also item added to the wishlist is not showing. Here is the screenshot of the configuration record - Is there any other setup required for the wishlist? Please let us know the solution to this. Best regards, Shubham Singh.
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Hi @Donna Bernardo-Oracle Thanks for your response! Let me know the solution when you get it. Your efforts will be appreciated. This is an important concern for us. The client is asking us why it is happening. Best regards, Shubham Singh.
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Hi @Donna Bernardo-Oracle Thank you so much for your response, and my apologies for the late response. The Suite Commerce type is B2C only and the version is 23.1.3. Please let me know if you need any further information. Best regards, Shubham Singh.
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Hi @Thea Hernandez-Oracle I think a bundle is installed in the account. You can see this in the screenshot below. If the Bundle is installed then why this is occurring? Please let me know. Best regards, Shubham Singh.
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Hi Guys, Apologies for the late response! Please join this thread and assist me in resolving this issue. This is a very important issue. It would be greatly appreciated if you guys help me to resolve this issue. Best regards, Shubham Singh.
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Hi @Richard James Uri-Oracle When we load the record, the loaded record object does not contain the value of the source website using the code you have provided. When I am trying to get the value of the source website from the loaded record, the logs are empty for the source website. All the above scenarios happen when the…
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Hi @Richard James Uri-Oracle The concern is when the lead is created from the website and UserEvent after submission executes, it is not able to get the value or text of the website source field. Best regards, Shubham Singh
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Hi @Richard James Uri-Oracle The script is used to trigger from the website whenever a lead is being created. The problem is that it is not able to get the field value of the Source Website. Best regards, Shubham Singh
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Hi @Richard James Uri-Oracle Thanks for your help and support! But the concern is still there. , when I am trying to run the code through NetSuite UI, It is executing and giving the result but I am required to get the Source Website value when the lead is being created from the webstore. The code I am using to get the…
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Hi @Richard James Uri-Oracle Thanks for your prompt response. We have tried both Text and Value to get the value but from both inputs, it is showing null. You can see the screenshot below - And one more thing, I have tried it with Edit and View Mode both above screenshots belong to Edit mode. Best regards, Shubham Singh
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Hi Guys, Upon investigation, we have found a way to push the custom field internal ID into the configuration record category section using the Configuration Modification Schema. We have created a JSON file in the configuration record and applied the code taken from the help centre. I started getting the internal ID in the…
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Hi Guys, Please come to this thread and try to find out the issue. Best regards, Shubham Singh.
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Hi Guys, That Custom field created in the Commerce Category is not showing in the lists below. I think if we select over here the custom field created in the Custom category, then only we can access the particular field on the website, but the custom field is not there in any list. Please let us know the solution it is…
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Hi @Venice Jane Lejos-Oracle Thanks for your prompt response! I want to let you know that the above solution has been implemented, but it is not working. Can you please tell us another solution? Best regards, Shubham Singh.
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Hi Guys, Thank you for your help and support! This issue has been resolved. Best regards, Shubham Singh.
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Hi Guys, It will be greatly appreciated if you guys come and help us on to this issue. Best regards, Shubham Singh