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Hi Dylan The user has to clear their browser cache. For detailed instructions, please refer to SuiteAnswer 83284

Hi Michelle I have logged a support case now. Thank you

Hi Michelle Where do I find this issue? Issue #811321 Thank you

Hi Ivy I have managed to resolve this issue. the system information indicates the value set for the order type came from a map/reduce script but it was not. The order type value was set by one of the workflows attached to the sales order. It took me a couple of hours looking for it. Thank you

As I understand from the team, the PO approval is much faster now. Thank you both for you advice.

Hi Elychelle I have now set set the priority for SAS - Approval Rule evaluation M/R manual trigger to High. Will let you know later if it helps to improve the performance of the PO approval. Thank you

Hi Angela are you talking about clearing browsing history in the web browser like Chrome , Google?

Hi Elychelle Thank you for your advice. Screenshot 1 attached shows the PO that took 10 minutes to auto-approve. It was submitted for approval on 17th July at 4.08pm (UK GMT time) and it was auto-approved at 4.18. Screenshot 2 attached shows the details of the activity of the PO - what I don't understand why the time is…

Hi Dinesh I do not know where to start with script. Please can you advise? Is it possible to write a saved search to pick the item rate from the latest PO and links the custom field to the saved search. Thank you

Hi Dinesh To auto- populate the custom field with the rate of the item based on the latest PO created, regardless of the status of PO ie to pick the rate from the PO with max(trandate). i don't think it will be stored in the custom field as its real time. Every time a new PO is created, the custom field will be…

Please ignore this request. I will think of another approach to the issue. thank you all.

Hi Tigran We are in assembly business and not using the revenue recognition plan. Unfortunately, I can't find those fields in the saved search Thank you

Hi Lyka The custom field to pick up the customer name from either the sales invoice or from the journal (name from the journal line). Both transactions are posted to a common revenue account in the profit and loss. when I create the saved search to pull the transactions posted to the revenue account, the CUSTOMER NAME…

Hi Angelica screenshot 1 - invoice (customer name (id: entity) from body of invoice) screenshot 2 - journal (customer name (column id:name) from journal lines) I have no idea what formula to enter for the custom field to pull the customer name from both sources. please advice.

Hi Niks I managed to resolve this by removing the assembly hierarchy from the BOM template in advanced pdf format. I could not see where to remove this section in the basic pdf format. This is now resolved. Thank you

Hi Joy Thank you for sharing the bom revision field! I found it now. Its the inventory detail as per the print bom in Work Order - this actually shows for the location: first, look at the preferred bin with the quantity in hand. If there is no quantity in the preferred bin, it display the next bin that has quantity in…

Hi Joahnna Thank you for your advice. by default, the Print BOM button is linked to the Basic PDF. I have changed the font size down from 9 to 8. its too small. but when i went to the BOM transaction form - it has width for the Body element but in numbers eg 1.25 . I changed the width for the Assembly , Bill of materials,…

Hi Lyka I found the solution for the edit button from searching on questions asked in the past on this site: Setup -> Accounting -> Accounting preferences -> Approval Routing -> Purchase order. once I checked on the purchase order. the edit button appears. But I have not found a solution for the receive button for the…

Hi Lyka There are no Edit button nor Receive button on the purchase request to edit nor receive the purchase request.

Hi Angelica thank you for the advice. I created the expense category and I can create the purchase request form. But when as an Employee Center user, I can't edit the purchase request form. why? In the Permission for this employee center role: purchase order LEVEL is FULL. Please advice. Thank you

Hi Lyka Thank you for your advice. I forgot to mention in my earlier mail that I have followed the steps in the suite answer 33798 but not getting the right result. In our other roles eg accountant role we have been using this customised purchase order form: Purchase Order - Inventory since we started NetSuite. For the…

Hi This is rather strange. after I have posted this issue. I thought I better post a manual adjustment to increase the cost of sales but to my surprise, the average cost has now been updated to include the carriage cost! I am not sure why there is a delay in netsuite in updating the records! this is no longer an issue.…

Hi Patrick Thank you!

Hi Patrick Thank you for the solution! to tidy up the grouping of the new VAT liability balance, how can I remove these lines below: Thank you

Hi Patrick I have used Reports>Financial>Balance sheet to customise. The layout is: Custom Balance Sheet Layout(UK) 20 I moved the asset account 208020 to liability but 404500 VAT account in liability is not available for me to include 208020 asset account. when I move 208020 asset account to liability , its not grouped…

Hi Patrick Thank you for your advice. It should fall in the liability section.

Hi Micah we are using NetSuite OneWorld. But I am not able to find multiple budgets feature under Setup > Company > Setup Tasks > Enable Features >Accounting subtab>Advanced Features Please advise. if we need to purchase this multiple budgets feature, we won't have the budget for this. is there another workaround ie…

Hi Gaurav I am not able to create budget category for the subsidiary. The budget data has been imported with no budget category. There is no budget category field displayed to enable me to create a new budget category. https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N1507295.html Even when I went to…

Hi Jack Thank you so much for the fix. I have not cropped the logo as its used in other forms in the Sandbox.

Hi Niks Thank you for your recommendation. Yes, this Intercompany Cross-Subsidiary Fulfillment feature was enabled in Sandbox but not in Production. In production these location and subsidiary field do appear. unfortunately, its not easy to find which SO has used this feature as there are quite many SOs created in Sandbox.…