User_NC62U Blue Ribbon

that worked thank you.

it doesn't allow me to post screenshot

thanks and same to you.

Hi, I don't have that field on my data set

hi, it fixed itself after two hours, I guess the refresh wasn't complete all the way.

Customer closed this support case, so no further assistance is needed.

customer closed the case, so thank you for your assistance but I think we are good for now.

@User_VMDPN FYI

Hi @Leonard Mallare-Oracle, Address on the location record in NetSuite is correct but it is not reflecting the same on the website.

Sure@Leonard Mallare-Oracle

Thanks, will try this again, for some reason when I hover over the map, I don't see the Pencil though. I restarted the computer and cleared my cache.

Hi @Leonard Mallare-Oracle, no issue, thanks for responding, but my question might be too basic but how do I get to the Business Address & Information while in SMT?

Hi @Leonard Mallare-Oracle , how do I change the address on the website? I don't see the dialogue box where I can change, it is correct on the NetSuite

Hmm, It is a custom field, but I think I found the issue This item is hardware.

there you go

I will reached back out once I hear more. thanks for checking.

Greetings, Is this only happening on one specific Assembly Item? Yes Does it have Accounts setup under the Accounting tab? Is this reproducible using Standard Form for Assembly Build? How about Standard Work Order Form? I can see on the standard form Are you using Administrator Role or a Custom Role? Administrator role…

Hi @Leonard Mallare-Oracle , Yes I am referring to Contact form it self, when does it create the lead and when does it create the support case? also how do we control which form is used? if there are multiple lead and case form in the account.

thank you @Leonard Mallare-Oracle , so is this where I would see the Email address that this contact form will be going to.

I just noticed Shipping Item is a non inventory item, but how else would put a shipping charge on the vendor bill.

Payment terms is 2% 10 Net 30 I don't think it ever worked, it's always been like this, but I will confirm.

we have a workflow that changes the date, so I am good for now.

They are term discount

Hi @Ely Gulen-Oracle , they both are unchecked (Shipping and Tax)

Hi, I am using Basic template, I also unchecked the Memo field from the Check form, but that didn't work. this memo as i mentioned is coming from Bill record.

the Print template doesn't even have the memo field, then why is it showing up?

I asked that question already but they said no. it is only one account (production).

Member Item : Internal ID (Number)is not empty this took care of that. thanks for all your help!!

Greetings, Even though I have main line, Tax, ship line, Cogs line false, i am seeing "None" in the member item and an extra line. I want to remove all the blank lines essentially,( -none-)

thanks, that worked, i will update this once I hear back. thanks!!