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We finally solved this issue. 1. Create an Invoice with the total equal to the Customer Deposit amount. 2. View the Customer Deposit and Apply to the new Invoice. 3. View the Invoice and issue a Credit Memo for the full amount. 4. View the Credit Memo and issue a Customer Refund with the payment method - a Check, to be…

Bank reconciliation REPORT is still not working here. For now, as a work around, we are just printing the RECONCILE BANK STATEMENT screen and have given up on the RECONCILATION REPORT since it is showing incorrect and/or missing data in version 11. :confused:

Your suggestion of overapplying the deposit.... the Deposit Application of a "Customer Deposit" does not allow over payment - higher than the invoice amount. We are still stuck.

Unfortunately, since no invoice was involved.... we have an unapplied customer deposit. Which will stay arround forever even if we send a check to the customer. Kent

Jessie, No that is not the problem here. The problem is that Netsuite is still generating html with legacy urls. I am thankful that they are being redirected, but netsuite is in error to continue to generate legacy system urls when our settings specifically request only Descriptive urls.

A few examples of the legacy urls and redirects in our "Descriptive URL" web site. Link #3550: .../s.nl/c.ACCT119126/n.1/sc.2/category.213380/.f?range=1,50,69 Redirected to: http://www.novatech-usa.com/Products/LMI-Discharge-Valves?range=1%2C50%2C69 Link #3551: http://www.novatech-usa.com/s.nl/it.A/id.25045/.f Redirected…

Google Quality guidelines - specific guidelines Avoid hidden text or hidden links. Don't use cloaking or sneaky redirects. Don't send automated queries to Google. Don't load pages with irrelevant keywords. Don't create multiple pages, subdomains, or domains with substantially duplicate content. Don't create pages with…

Netsuite is working on resolving this defect. I received this update from Netsuite. Defect 141956 - Google Webmaster Tools > Sitemap details: low number of indexed URLs. Error: "URLs not followed. When we tested a sample of the URLs from your Sitemap, we found that some URLs were not accessible to Googlebot because they…

Thank you... I just did the Bulk Set URL Components with the option to "Set URL components for all tabs, categories and items based on name" 0 tab(s) were updated. 0 category(ies) were updated. 0 information item(s) were updated. 437 item(s) were updated. :D

Can anyone at Netsuite confirm that bulk upload does not overwrite existing URL Components?? :confused:

Still not working.... I wish netsuite would look into this.

When I attempt to use CoffeCup sitemapper....I run the program, and the only result that comes up is the link for my homepage. I have multiple links off of my main page, but they aren't coming up. The only result I am receiving with CoffeeCup is shopping.netsuite.com/empty.html. Does anyone have a suggestion on what I may…

The jsessionid is appended to all links when a web browser visits the first page of your site in that browsing session. It is there so that browsers with blocked cookies will still be able to shop in your store. Once the site determines cookies are not blocked, the jsessionid is no longer added to any URLs since it's not…

Enhancement 90660: - Vendor Purchase Price Levels > Allow the ability to define price levels for purchasing.... Please vote for this enhancement!

Brett, There must be some missing documentation here.... our Vendor Record> Financial tab> Items tab does not have any field available for a Quanitiy Pricing Schedule. How did you enable that field? Thanks,

Thanks for your input. Our workaround for now will be: 1. Record a "xxxxxxx-Advance" Vendor Bill to an account "Advances Paid" 2. Pay this bill (via check / wire / etc). 3. Immediately record a Vendor Bill Credit "xxxxxx-Advance-CM" to this Bill to the same account "Advances Paid" 4. Apply the Vendor Credit later when the…

Mike, I wish you suggestion would work, but it doesn't. I did further research and in CSV Imports Guide December 14, 2010 Version 2010.2.0 I found: Complete deletion of sublist data currently is not supported. Existing sublist data can only be overwritten with new CSV file sublist data, not with an absence of CSV file…

This always works for me. 1st. Make sure your CSV file has these two fields Internal ID and Site Category (Internal ID must be the Internal ID of the item, and Site Category must be empty) 2nd. on step 2 (Import Options) of the Import, select Update and in the Advance Options have Overwrite Sublists checked. 3rd. on step 3…

Netsuite support was able to provide a solution to this issue. I was able to clear the Site Category field on over 500 items using CSV import. The Netsuite support rep asked for a sign off from me via email prior to providing the steps necessary due to mass update affect on many records (irreversable). So I am respecting…

Is there any way to completely clear the Site Category field from hundreds of inactive items using CSV?

Good news - as of 2008.2 this is supported in Web Services and in CSV Import. In CSV look at the poorly named "Item Items" sublist. This will be changed to "Item Related Items" next week. The one subtlety to this is that there are two fields in the related item sublist, item and type, while only one (item) appears in the…

John, That is great news. Is the CSV import procedure / example for items related items documented in any pdf?

Malin Huffman, We would like to specify alignment for the line items in the Sales Order (web store) confirmation emails... vertical alignment (top, center, bottom) and horizontal (left, center, right, justified), for the rows/columns, etc in the Web store order received email body - item list table. We have very long…

Thanks Evan and Eliott for your quick responses! Indeed checking the update box on the QPS was necessary. I wanted to remove the QPS for some items. In the QPS dropdown on the item pricing tab, NS allows me to select the blank line which should indicate that the item no longer has a QPS associated with it. Or so i…

Yes, the vendor is 1099 flagged... thay is how the total amount paid is showing in the "Excluded Payments" column of the 1099 report. As for the account on the transactions: the Account has the following: Type "Cost of Goods Sold" 1099-MISC Category "Box 3 Other Income" Income Statement "Cost of Sales"

OK that makes sense. We have a "person dba company name" who we purchase items for resale from. over 10K per year. We have set the 1099-MISC Category on "Cost of Goods Sold" accounts, but they still show as "Excluded Payments" for this 1099 vendor.

I found that even though you can set a 1099-MISC Category on "Cost of Goods Sold" accounts, they will show as "Excluded Payments" in the Form 1099-MISC reporting screen. I am not a certified accountant so I don't understand why COGS items have the drop down..... anyway it doen't work for 1099-MISC reporting. I would think…

This has been an issue with us for many years. To resolve we look at the Inventory Received Not Billed register and manually clear vendor BILL transaction against the ITEM RECEIPT(s). We have the only show Open transactions checked off at the bottom of the page. and then Refresh the page after every match. We set the date…

I have found a solution that may or may not work for you. 1. Create a search that returns the records you want to delete 2. Turn on list editing 3. On the first record, click into a editable field 4. Scroll to the last record and shift + click into the same field 5. A box will appear over that field for all rows 6. Use one…

Don't select the "Name" field in the inventory list editing. Any other field can be selected except for the name.