Got it, thanks Tigran!

Hello Jam, I tried with other non-inventory items and the same thing happened. And yes, I use a custom form for sales order. Do you know what field am I missing? Thanks in advance for your assistance!

Hi John, yes I did. When I creating a sales order, only inventory items are shown as available, nor service or non-inventory item. Could it have to do with some kind of company set up? Thanks, Andrea

Hello John, first of all thank you so much for your time and support. About the subsidiaries, we have only one. About the status of the Can be fulfilled/received checkbox, I tried with both and nothing. I just tried to create a sales order with only the non-inventory item, and it doesn't allow me either, so it's not an…

It's not an option. Thanks, Andrea

Actually, the Freight and Insurance item are set up as For Sale, but the inventory items have not that field to complete. Thanks! Andrea

Thanks for your answer. I just voted for the enhancement.

Thanks Red! I hope we can find a solution together. Andrea