Angela Bayliss · Senior Solution Architect · Gold Crown

Hi @Panadick SuiteAnswers #92641 shows the table for applied to and applying transactions. If you use these, you can get your information in your search on a single line. Here's the article. Use Applied to Transaction and Applying Transaction Fields on Transaction Saved SearchLast Updated02/26/2026Reading Time1 minAnswer…

@Zeen You're welcome! I understand that clients ask for things, but sometimes, they ask and expect things without properly thinking them through. I suspect that VersaPay withholds their fees from payments - as most others do. However, you can't just magically pass those fees onto customers without communicating and…

Hi @Scott Grabus SuiteAnswer # 106707 Reads: Gathering Performance DetailsLast Updated03/09/2026Reading Time2 minsAnswer ID106707 To help users identify performance issues, you can ask them to double-click the Oracle NetSuite logo in the upper-left corner of any page in the NetSuite application to display the Performance…

@Tapendra Singh - NetSuite Support will not help customize this page. @Jet Zhang - One option you have is to create a 'notes' or 'Comments' field on the asset, and as part of your internal Asset Transfer Process have people set comments on when, why, etc relating to any transfers. When the system won't bend, you have to…

Hello @Jet Zhang The screen that you're referencing is not one that can be customized. You cannot add or remove any fields on the asset transfer or disposal. Sorry it's not the answer you're looking for.

Hi @Zeen I wish for the winning lottery numbers for the next big US powerball drawing. That doesn't mean I will get them. You cannot accept payment in NetSuite for charges that don't exist. If VersaPay receives a payment from a customer, they can apply the payment to invoices. I don't know Versapay well enough to know if…

Hello @Zeen To do this, create a non inventory item - Credit Surcharges or such. To collect the payment, you'll need to create an invoice or add the item to existing invoices with the service charge you want to collect added as a line item. Now you can pass along the charge to your customers.

Hi @User_NJJIH Anytime I get a weird error, I plug it into SuiteAnswers. Here's what it said about your error:

Hello @lelborn I'm not clear on what you're trying to do. There is already an AI agent that is publicly available - Cadbury for NetSuite. Also, NetSuite Next is NetSuite's own ai powered system. I've been playing in NetSuite Next all week. Don't spend a lot of time or energy trying to create a brand new AI for NetSuite.…

Hello @User_8LGY2 Once a vendor bill has been created it cannot be linked to a PO. You can either delete the bill and recreate it by billing the PO or ensure the bill has the same items as the PO and close the PO. Good Luck!

Hi @Madevie Angad , This is not unusual for custom segments. Due to the difference in the field being at the line level instead of the header, you'll need a script to populate the bill. Sorry it's not the answer you want.

hi @User_F5QAS I’m that case the email account not receiving the emails are blocked from their email server. It’s a common issue. Reach out to the people not receiving the email’s and ask them to have their IT department green light your emails. Good luck!

hi @User_R01AW Are you posting the entries at transactions>management>create amortization journals?

Hello @User_F5QAS There are a few things you should do. First - review your undelivered emails. Lists>Mailing>Undelivered emails Next review your bounced emails. Lists>relationships>Bounced emails. If an email is undelivered, NetSuite captures that and won't send new emails to that address unless their bounced email is…

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Hi @User_S6FVQ SuitePromotions can manage all the variables you mentioned. They can also be 'stacked'. Look into SuitePromotions in SuiteAnswers.

Hi @User_00DQF Start with the recorded trainings available in SuiteAnswers. These are short training video's that show you how to start out. I also keep a record that I'm searching for open in a different tab for quick access to field names. Good luck!

Hello @Wishal44 You'll need to identify the workflow that's locking the transaction Once identified, on the 'Lock' action, find the action where it's locked for all roles except administrator. Update that action to include your billing roles that need to print the transaction. The period being closed will have zero affect…

I believe the issues have been resolved. @Kumi Brown @Dev_Frank

@The Next Digitals - you are not supposed to advertise in this forum. @Ivy Lopez-Oracle - Sending custom solutions on 'trial basis' to users via DM for advertising/sales is not allowed in here, is it?

Hello @User_1L16T Since this is a customized report, there is some sort of customization that is driving the results page - possibly a script. Because of this, you'll have more success with NetSuite Support, unless you can also share the scripting that is driving the results.

Hi @User_W8HUT That definitely sounds like a cache issue. This is an issue only for users who don't clear their cache often. The internet, by design keeps a copy of every page you visit. When working with an ERP like NetSuite, basic steps should be taken to clear your cache on a schedule. As far as when you should do it -…

Hello @AlexM , Instead of individual accounts, I would use 'Starts with' 160 for the first set of accounts you're capturing, and then Starts With 165 instead of adding each individual account. This way, you're capturing the accounts but not having to type each one in. Good Luck! Working with Financial Reports is difficult,…

Hi @User_U8RJT .I'm great at thinking outside the box! I still have a question - Since Quality inspections are generated from Assembly Builds or WO Completions, how are you queueing a quality step prior to this? Are you not using the quality module and simply building in a step within the WO? Now I'm curious. I may be able…

Hi @User_EW3WP To answer your specific questions: Whether the observed behavior corresponds to NetSuite's standard functionality for this recognition method. NetSuite does not 'recognize' revenue differently based upon the day of the month the transaction is generated. If the transaction is dated in May, based on the…

Hi @User_K51C7 To send an email with the BOM, you'll probably need to script that. It may be possible with a workflow, but I doubt it. What you COULD do is this: Create a saved search that notifies the team that a new WO has been released, and the WO Number, with a link to the work order. This would send the email to the…

Hello @User_K51C7 The easiest approach is to require reapprovals for any edits on the sales order. As part of the approvals, you can add a field for 'Notes' and require that the user making changes note exactly what those changes are. Alternatively, you can create a description line and have them type out the changes, but…

PS - On LinkedIn I saw someone post that the subsidiary count is now at no additional costs. I don't know that I believe that.

@Divya Unnikrishnan Just because you can now easily do this doesn't mean that it's free. @Alex Joves -Oracle @Robert Nedelkow-Oracle @Jolly Ann Buhay-Oracle My question to the Oracle Folks is this: Will customers have the use of up to 250 subsidiaries for free, or Will customers be billed for their active subsidiaries used…

Hello @User_U8RJT If I am understanding you correctly, you want an inspection step within NetSuite quality to require two people's names within the inspection? The only way you can do this is to create an inspection called 'inspectors' that then has 2 free form fields where someone fills in the names of 2 people. This is…