Angela Bayliss · Senior Solution Architect · Gold Crown

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He @Karen See If it were me, I would uninstall the bundle and then reinstall it. Something is wrong with the installation itself if you can't see the full asset data. Try that? If you still have issues, I'll walk you through the backend of the FA module to see what the issue is.

https://community.oracle.com/netsuite/english/discussion/comment/16906202#Comment_16906202 In NetSuite, if an invoice is paid, or has a credit against it - you must delete the child records before you can delete the invoice. If it has child records, you probably don't want to delete it.

@Karen See - How many assets do you have? Is this installed into Prod? If the answer is yes - Go to Customization>Lists Records> Custom Records. Do a control F (open find) in the find bar, type in Asset Value Find the asset values custom record, and then on the right side of the screen, click on 'list' Screenshot those and…

https://community.oracle.com/netsuite/english/discussion/comment/16906195#Comment_16906195 OK, if you aren't seeing the full asset records, and this is a new install, I encourage you to call NetSuite Support. It sounds like there was an issue with the installation. While I could probably walk you through troubleshooting…

https://community.oracle.com/netsuite/english/discussion/comment/16905793#Comment_16905793 You can delete the work order, but you'll have to remove the WO Close & WO Completions Let's make this a bit easier for you to understand: The work order is built. So inventory was built using the work order. To change the components…

Also, please screenshot the Fixed Asset setup

Hi @Karen See That asset has a depreciation start date of january 2025. It's status is set to depreciate active = true. It should depreciate. on the same asset, can you screen shot the depreciation history? On the 'Depreciation History' subtab, click 'depreciation Histories' on the far left side of the history line. This…

https://community.oracle.com/netsuite/english/discussion/4511675/why-are-all-customers-not-showing-in-the-customer-drop-down-for-effective-date-pricing Go to lists>Relationships>Groups Look for a customer group. The customer groups are what are used in the suiteapp. So the reason why you don't see all customers is that you…

To help you figure this out, please share screenshots of one of your assets. I need the header part, and the 'General' subtab. If you can provide those, we can help.

https://community.oracle.com/netsuite/english/discussion/comment/16906145#Comment_16906145 What are you trying to achieve?

https://community.oracle.com/netsuite/english/discussion/4511669/update-netsuite-community-user-profile When you have access to NetSuite again, you can rejoin the community and they can merge your old account with your new one. They did it for me and went back 20 years and a LOT of profiles. I hope this helps.

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https://community.oracle.com/netsuite/english/discussion/comment/16906103#Comment_16906103 You won't be able to use an 'Item' search, because then you won't be able to access all of the transaction records. You may want to change your process to be the transaction search, then compare the items on the transaction search to…

NetSuite doesn't support approvals on Bill Credits like they apply to bills. Immediately upon creating the bill credit, it has a GL impact and can be applied. I'm sorry it's not the answer you're looking for. Note that you can create a custom process for 'approvals' on Bill Credits, but it won't work like the native…

Hi @Vernita When you look at Undelivered Emails or Bounced Emails do you see your name anywhere?

Hello @Dale H , Before you can change the field, first you have to find it. When you say the finance charge records, do you mean the statement? If the answer is yes, then the field is likely a transaction body field. Go to Customization>Lists Records & Fields, Transaction Body fields In the list, look for the name of the…

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https://community.oracle.com/netsuite/english/discussion/comment/16906027#Comment_16906027 If you go to reports>New Search and choose type=system notes. This will get you what you need. You can add 'Date' to the available filters. Note that there are several ways to get results in NetSuite. This way analytics are not…

You'll need to create a system note search, with record type = role.

When is the workflow firing? It sounds like the user is entering the location prior to the form reloading. When a form changes, the data is lost.

The image I posted is from an account with Avalara. A very expensive option. There is no native field in NetSuite that captures the data needed for the summary box. As far as a solution that doesn’t use scripting- I haven’t tried this before, but you might create a custom Transaction Body field where you can capture the…

You may need a script to set the 'Taxes' and "Shipping'. Basically, the script will look for the line value of Freight and/or taxes. So the process is that you use items to represent 'freight' and shipping, then the script will set the amount in the summary box. Make sense?

You might try clearing your cache. It sounds weird, but you should try it.

Exactly the same way. Create an entity custom field of type=Percent Apply it to partners' Set the partner percent into the field. Create a saved search with the following criteria: Main Line = true Type = Invoice, cash sale, credit memo & cash refund Partner = Partner name On the results subtab: Date Document number Name…

https://community.oracle.com/netsuite/english/discussion/comment/16905903#Comment_16905903 You can easily add the shipping and taxes to the total box by customizing the Advanced PDF layout. Avalara captures the taxes for Canadian Vendors - but you have to set up Nexus's for Canada to do this. I'm sure there are a few other…

https://community.oracle.com/netsuite/english/discussion/comment/16905905#Comment_16905905 This is not a new feature, this is the way that shipping is calculated if you walk into a Fedex or UPS office to ship a package. They weigh it, and then measure it (if it's oversized) then print the label with the calculated cost. I…

I've done this many times - you can do it multiple ways On the Agents record in NetSuite, add a custom field of type = %, store value. In the custom field, add the percent of the sale the agent should receive. Now create a transaction type of search, with the filters being the agent's name present. On the results tab of…

I tested what he requested - I didn't change his request into something else. It's ok, he chose your answer as the right one, even though it's wrong. 😂🤣

OK. Is the agent the Sales Rep?