NetSuite cannot magically add a charge to an invoice without consistent logic, which you aren't providing. You can easily update your process to add the line if the customer is paying by card. what you're asking for is not a workaround, it's a customization. Good luck to you.

Hi @Ashoka_Sanjapu If you're still looking to get rid of that button, we can probably help you.

Hello @User_K51C7 The primary difference between writing a check and making a bill payment in NetSuite is that you are accounting for the check on the check itself, and a bill payment has a bill that is a completely different transaction. Entering bills (AP) is either matched to a Purchase Order or entered as a standalone…

Hi @KennyM For corporate cards, expense reports can be matched, as having employees submit expense reports is common practice. These expense reports are reviewed and approved by accounting. for any charges on the cards that are not included in the employee expense reports, you can import those via CSV. This provides the…

Hello @User_S6FVQ If the invoice is in a closed period, your only option is to create a new invoice or JE for the fee, NetSuite cannot capture or create a line item on a closed transaction for a service fee due to paying via credit card. If the customer pays via card (no terms) the best solution would be to add the line…

I have never found a way to rebuild the system generated new user email. I suspect it's due to the link to set up your password, but I could be wrong on that. If your customer claims they didn't receive the email, check the bounced emails (Lists>Mailing>undelivered emails). If you find that their address bounced once, then…

To answer your question - in order to net out anything the entries must be in different subsidiaries - your entries are in the same on. So - for example: Subsidiary A sends 100 widgets to Subsidary B Subsidiary A has an Invoice due for $1,000.00 from Subsidiary B Subsidiary B has a Vendor Bill payable to Subsidiary A for…

If you can do this manually, you absolutely should be able to import via csv. Have you filed a case with support?

OK. But if you're setting up commissions, you must create sales teams to support assigning more than 1 partner to each customer. In your import, you're showing less than 100% contribution per partner. THe only way to assign multiple sales reps to a single customer is to use sales teams aka Team selling. This takes the…

Are you using Sales Teams, and setting the partners up on a team to assign to customers? The error you're getting is due to partner allocations being 100% when assigned to a customer.

Hi @KennyM WIth the credit cards, the part of those that you'll match to will either be: Corporate Credit Card Expense reports submitted by employees OR you can import a file of 'Credit Card Transactions' Directly off of the statement. This is much more 'old school' - think sending the statement out to the cardholders for…

You can't net or clear these, when they are in the same subsidiary. They have to be in different subsidiaries to net.

You can see the entities that have been system created at Setup>Company>Subsidiaries. The intercompany entities can be very confusing. This screen allows you a crystal clear picture of the intercompany entities that are system generated. With the error you describe, I suggest you file a NetSuite support case. This isn't…

This type of link doesn't exist within NetSuite.

You're welcome. You should not be getting that specific error when importing your file.

Unless you're trying to import intercompany cross subsidiary fulfillments, the error you mentioned is simple: I am saying that: The error you mentioned comes from: The subsidiaries included on the item Do not include the subsidiary on the transaction: Try to manually enter one of the Sales Orders you're trying to import.…

That merchant field is ONLY available for Corporate Credit Card Charges. Meaning that the card Bill is not yet paid, and they can use this field to link to the charges on the corporate bill. Likely why Support was pushing you towards that functionality.

Since your employees are paying the charges, you wouldn't import the Merchant name Natively, unless you put it into a memo field. This is probably why support can't really help you. The merchant name (Vendor) field doesn't exist on expense reports, because the transaction is already paid. If you want to capture the…

C.

You are trying to import items on a transaction for a subsidiary that the items don't belong to. Look at the item records on your import in NetSuite. Check the Subsidiary on the items, and ensure that the transaction subsidiary is included. If the subsidiary is included, file a case with NetSuite support.

You will have to recreate the items to change the costing method.

Then I would Definitely file a case. Simply due to the inconsistent calculations.

This is exactly what you should expect to see, as far as the order lines and reporting. The tax total is weird, and since it isn't consistent, I am interested in knowing whether that is specific to your instance. Reporting will always include the full value of the SO and all of it's lines. Here's why - the sales order is…

Item stock may be on hand, but it is not available, it is committed elsewhere. You can reallocate items at Transactions>Order Management>Reallocate Items You can remove the committed items from other transactions as needed. I hope this helps!

If memory serves, the only label you can customize IS the pdf available. Customizing NetSuite labels using native NetSuite is not an easy thing. THey are VERY restrictive. Sorry it's not the answer you're looking for.

1- The schedule B number is the field labeled as 'Schedule B Number' that appears natively when you enable international shipping and have your Carriers connected. If you don't see it, switch to the standard form. 2- You have to work with your carriers to deal with the needs of commercial invoices.

Did you find what is putting the Custom Button there? Happy to assist if needed…

Did you purchase a license for that?

That is not a standard button:

There are a bunch of NetSuite Connector Suiteapps. If you're getting the error that custom records are not found, have you installed your vendors bundle/suiteapp? For example. THere is an Avalara connector suiteapp. Before you install it, you must first install the Avalara bundle. This puts all the custom records needed…