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Hi @NE_JohnC, per checking, you can assign an account for a discount item by creating a Discount Item then populating the Account field under the Accounting tab with your preferred GL account. However, there's no option to assign this to a specific group of customers only. Hope this clarifies your concern. Thank you! :)
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Thank you for your insights, @Divya Unnikrishnan! 😊 Hi @Honey Soe, you can reach out to your Account Manager regarding access with the learning modules. I'm also tagging here some of our active community members in case they have insights/tips for the exam: @Tigran Shahnazaryan @Angela Bayliss @Amanda Edwards @Able Wilson…
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Hi @User_KAGURA, thanks for pointing that out - I missed that! 😊 Per checking, generating revenue arrangement on credit memo for billable expense is currently a system limitation logged under #469626 ARM: Billable Expenses> Credit Billable Expense> Ability to create a Revenue Element and Revenue Plan for a Credit of a…
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Hi @Kedalene yes, however, the associated case has been attached and added as a vote under #438931 Lists > Accounting > Currency Exchange Rate > Use "Exchange Rate Calculation Details" in Saved Search e.g. "Rate Updated Date > Fields Not Available - since this is related to your concern which mentioned to include field for…
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Hi @User 90210-Oracle, let us know if you need further assistance from this :)
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Hi @User_K51C7, You can try creating a Transaction Saved Search with Criteria: Type = Sales Order then add or remove the following on the Results tab as preferred: This is how it would look like: Hope this helps! :)
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Hi @Kedalene, per checking, a colleague found an enhancement related to your concern under #438931 Lists > Accounting > Currency Exchange Rate > Use "Exchange Rate Calculation Details" in Saved Search e.g. "Rate Updated Date > Fields Not Available. Instead of Source Date/Creation Date, it used the term Rate Updated Date…
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Hi @User_XXTWN, per my understanding, you would like to be able to send Customer Statements with consolidated amount from all subsidiaries, however, the Customer Statement is only picking up the Amount from the Primary Subsidiary. When navigating to Transactions > Customers > Individual Statement, similar behavior can be…
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Hi @Avinash A, per checking, NetSuite's standard behavior for intercompany transactions is to eliminate them in Consolidated reports, but they remain visible at the subsidiary level, which aligns with ASC 810. This means that transactions between subsidiaries should be recorded and displayed on the subsidiary reports. When…
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Hi @User_KAGURA, per my understanding, your invoice has generated a Revenue Arrangement (RA), however, the related Credit Memo did not. Were there any errors when you tried updating the RA? Can you also try checking if the Customer, Location, Department (if applicable) is not inactive? Looking forward to your response.…
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Thank you for providing insights, @Tigran Shahnazaryan! 😊 Hi @Pallavi1903, have you checked Tigran's comment above? In addition, you can also check out this SuiteAnswers article: 81450 SuiteScript > Mass Delete > Revenue Process Records. Hope this helps! :)
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Hi @User_7MHNG, thank you for providing additional information. Per checking, it is currently an Enhancement to add an option for users to enter Rebate Discounts and treat them as reductions in the Total Open Amount. This is logged under #324783 Rebate discount application in Customer Payment aside from term discount…
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Hi @Kedalene, per my understanding, you wanted the comparative period to have the same selected months in 2025 "Jan-Feb" with last year. Per checking, the ability to set a column to automatically follow the custom date range entered on the Amount column is currently not supported by NetSuite. There is currently an…
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Hi @Kedalene, based on the screenshots provided, it seems that the reason why there's Multiple Rates defined on the same Effective Dates for same Currency is due to manual update by a user. Per further checking, I looked for existing enhancements for your concern but there is currently none. Should you want this to be made…
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Hi @User_7MHNG, for clarification - what do you mean by 'posting cash' and 'customer sending payments.'? Could you explain these processes in more detail and describe the types of transactions involved? Are journal entries utilized for these activities? If possible, I'd appreciate examples or screenshots of these…
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Hi @Kedalene, per checking, this type of error usually happens because of the browser and not the NetSuite UI. As mentioned in the SuiteAnswers article, you have the option to use another browser instead to resolve the issue. Hope this helps! :)
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Thank you for your insights, @Chelsea Jacobs ! 😊 Hi @Kedalene, were you able to check Chelsea's suggestion above? :)
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Hi @Kedalene, for clarification, are you referring to multiple exchange rates for the same currency pair (e.g., USD to CAD) provided by the same source on a single date? Typically, exchange rates for a given pair are updated once daily by the currency provider at a scheduled time, unless manually adjusted by a user. Can…
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Thank you for sharing your insights, @Tafara and @Chelsea Jacobs! 😊 Hi @KNason76, were you able to see the comments above? As mentioned by Tafara, you can add Criteria on the Saved Search then enable the send email alerts for this saved search to trigger email alerts to be sent when new records are created for this search.…
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Hi @Kedalene, per checking, the ability to have the system notes in the currency exchange rate and pull the creation date is currently a system limitation, however, we do have an enhancement filed to address your concern under #95439 Transaction > Audit Trail: Ability to audit the Exchange rate changes finding out exchange…
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Hi @User_RDLRY, glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you…
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Hi @Siva Padidam, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…
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Hi @User_P2WL6, can you try to click the Customize button at the lower left corner of the report and check the Edit Layout page? In each financial row here you can filter and add criteria on which ones you only want to include: You can try to customize the report on your end and add Criteria so the only ones highlighted…
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Hi @User_P2WL6, for clarification, is the report created from scratch or did you use a standard report then customized it? Can you let us know from which report did you base it? Kindly provide sample screenshots, actual vs expected results for reference. Please cover any confidential information. Thank you!
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Hi @User_K51C7, based on the screenshots provided, this means that the Accounting Period July 2024 is already closed for the Primary Accounting Book. You can re-open this by filtering the Accounting Book field on the Manage Accounting Periods page: Select Primary Accounting Book then select the period/s you want to…
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Hello @Febin Antony, were you able to check the comment above? :)
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Hi @Mel H, were you able to check Patrick's comment above? Kindly provide more details so we could assist you further :)
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Hi @User_MPFSQ, I understand that you want to know why Name field from the Journal Entries is not showing in the Income Statement Detail report and how can you expose this field. To answer your question, it is blank because the Name column in the report is for the Main Line of the transaction (meaning it pertains to the…
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Hi @User_1C3A2, for clarification, can you specify which type of report are you referring to? Kindly provide sample screenshot for reference and better understanding. Please cover any confidential information. Thank you!
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Hi @Eklon Eleuterio, Could you kindly provide the reference, defect details, and case number that the Support Team shared with you? When the Support Team identifies an issue as a defect, they typically investigate the root cause of the 'non-numeric character' error from their backend systems. Basic troubleshooting has…