Clarisa De Torres-Oracle NSC Guru

Hi @User_F2L3K upon checking, the case is still open. You may simply reply to the case to have it re-opened so the support team can continue assisting you. 😊

Hi @User_F2L3K I'm trying to replicate this on our test account, however, I'm unable to reproduce the same error when creating a test invoice with enable item line shipping = T and has subtotal and markup items. Here's a first sample I tried and was able to save without toggling the checkbox: As you can see the transaction…

Hi @User_FHI5U per checking, the ability to run the Trial Balance for a date range (From and To date), rather than just an "As of" date, is an enhancement request under #79595 Ability to run the Trial Balance for a from and to date not just for an As of date. If you are looking for additional workarounds, we suggest…

Hi @User_F2RD3 glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

Hi @Elizabeth Vance glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case…

Hi @gokuakuatsushishoukai , to troubleshoot, have you tried adding the Application Status field under the Email tab > Updated Fields sub tab?

Hi @User_EW3WP Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community members. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @User_9VVSQ, per checking, it is currently a system limitation to be able to multiple select both the Subsidiaries and Location on the Column footer filter in the report to show as separate columns. An existing enhancement is logged under #165581 Reports> Financial> Income statement> To be able to do multiple select in…

Hi @User_1ORGK Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.

Hi @User_Q6HSC per checking, this is currently a system limitation and an existing enhancement is logged under #639648 Suitetax Migration > Have the Ability to Mass Update Transactions > Tax Details >Tax Transaction Type. Unfortunately, the only alternate solution provided is what you mentioned: Manually edit each…

Hi @User_JFFD2, were you able to check my comment above? Please note that this might be happening due to roles having the Override Period Restrictions permission assigned. The Override Period Restrictions permission allows a Role to add and make general ledger impacting changes to posting transactions in periods that have…

Hi @Prince Lenin were you able to check the comment above? :)

Hi @User_JFFD2, can you please clarify what do you mean by income number change? Are you referring to the balance amount of your income account? You can provide screenshot for reference. Kindly cover any confidential information. Thank you!

Hi @Prince Lenin I was able to reproduce the same scenario on our test account. Please see details below: 1.Created test account assigned only to ADC Parent (PHP) Subsidiary: 2. Customized the TB to show zero = True. Preview the custom report with Subsidiary Context filter = Parent Company only, checked the listed accounts…

hi @Lyssa, were you able to check our previous comment? Can you also confirm if you have zeroed out previous months/year (2024)? If not, you may want to trace back and check when the balance started appearing and verify if all your transactions are eligible for elimination. Thank you!

We are now closing today’s session. We hope to see you in the next #AskAGuruLive! I hope the tips I provided will be helpful for you. 😊 Be sure to follow the AskAGuruLive tag for updates. To help us improve this program, feel free to share your feedback with us. Have a good one, everyone! 🎉

TIP 3: Revenue recognition rules define how revenue recognition plans are generated when an item is sold. The Create Revenue Plans On field on the Revenue Recognition/Amortization subtab of the item record determines when the plan is created. Take note that amount source should be compatible with the create revenue plans…

Yes, it is mandatory. However, sometimes users with the Period Closing Management permission, when the Allow Quick Close of Accounting Periods preference is enabled, tend to close the period without redoing the tasks because it allows them to close one or more accounting periods with a single click. 😊

Enabling this feature does not significantly impact your current setup, however, please note the following important considerations: Before enabling Multiple Calendars, if you have any open, standalone adjustment periods, you must modify them to overlap with existing non-adjustment periods. Review the guidelines below to…

TIP 2: If you’re on Advanced Taxes and the transaction isn’t picking up the right tax code, here are some of the steps you can check to troubleshoot: 1) Start with the Customer record - Confirm whether the customer is marked taxable (for US nexus). - Check if there’s a tax item assigned to the customer. If there is, this…

Hi Nickey, Thanks for clarification. Cost recalculation pertains to period end checklist tasks that involves recalculating data such as: inventory cost recalculation, foreign currency balance revaluations, and others. If you reopen the period, you may need to redo checklist tasks like the ones mentioned above before you…

Hi Nickey, To enable the Multiple Calendars feature: Go to Setup > Company > Enable Features On the Accounting subtab, under Advanced Features, check Multiple Calendars This feature is available only in NetSuite OneWorld and isn't enabled by default.

TIP 1: If you want to pull allocation details from a Revenue Arrangement (Revenue Elements tab > Allocation Details subtab), the easiest way is to build a Transaction Saved Search. Here’s how you can do it: 1. Go to Lists > Search > Saved Searches > New. 2. Choose Transaction 3. On the Criteria tab (Standard subtab), set:…

Hi Robert, This feature is handled by our Order to Cash Team, however, I also checked your concern internally and noted that as confirmed by our Product Management team, the new feature will not be made available in the Release Preview environment. This is due to current AI infrastructure limitations that prevent the…

Hi Nickey, When you reopen a period, you may need to redo checklist tasks to close the period. Any later closed periods are automatically reopened and checklist tasks for those periods may need to be redone as well before you can close them. Best practices when you reopen a period include: Avoid backdating transactions.…

Thank you for your question, Nickey! Do you have Multiple Calendars enabled? If yes, you can create a fiscal calendar then assign it to the Subsidiary. If this is not your case, and you will be changing your Fiscal Year Structure, it would entail deleting some of your Accounting Period and Fiscal Quarters. Requests…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you todirect them to our newly launched "New to NetSuite" page.This page is specifically designed to offer them information and guidance andhelp them make the…

hi @Lyssa just want to confirm that you didn’t have any existing currency revaluations when you reopened the January 2025 period, and before running the currency revaluation process?

Hi @Lyssa thank you for providing the details. Since you have reran the revaluation and intercompany process and the issue still persisted, can you try deleting the existing currency revaluation that's causing the balances? To troubleshoot, try the following for the January 2025 period: Delete existing Currency…

Hi @User_YMQKJ , we’re thrilled to have you join us today and thanks for kicking off the conversation! Hello everyone! We’d really appreciate your thoughts and experiences in supporting a fellow member. Your contributions truly make an impact!