Francesca Nicole Mendoza-Oracle NSC Guru

Hi @Angela Bayliss Thanks for pointing it out. I have corrected my comment. I was referring to Return User Error action, which runs on Before Record Load trigger, rather than the Lock Record action. This would prevent users to view the record page, but as Tapendra pointed out, users can work around this by creating saved…

Hello @Vishnu M Good day! Following up on this thread in case you missed our previous comments. If you have any follow up questions or require further assistance, please let us know. Thank you!

Hello @Vishnu M Good day. This isn't natively available in NetSuite yet. However, a workaround that you can implement is to create a workflow deployed to the Vendor Bill record. Create Return User Error action with a condition that if User is not equal to the Approver field. Creating the Workflow Input value to the…

Hello @User_APXUW I highly recommend reading and watching videos on SuiteAnswers regarding Workflows first. Here are some helpful pages that can help you get started: SuiteFlow Overview Creating Your First Workflow Working with Workflows Workflow Administration SuiteFlow Reference and Examples Testing and Troubleshooting…

Hello @RezaS I left communication notes with the support representative assigned to your case. Please wait for them to respond. Thank you for your patience!

Hello @JenniferTrejo, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.

Hello @ User_B1XGL, I have sent you an email requesting for information. We will create the case for you once this is provided. For future reference, you may do the following to create a case with NetSuite Support: Basic SuiteSupport Overview Inquiry Type Support Channels Availability Critical Problem Phone Support 24x7…

Hello @User_APXUW, Can all of the above be handled using a standard NetSuite Workflow, or would SuiteScript be required? Mostly yes for the basic approval flow, but likely SuiteScript or a Workflow Action Script is required for the advanced reapproval logic. Standard Workflow can generally handle: Submit for Approval…

Hello @User_B1XGL, Good day. It would be better to have our NetSuite Support team to check on this. Please file a case with them or let us know if you would like us to file a case on your behalf.

Hello @RezaS, You can do the following: Go to SuiteAnswers and click the "Contact Support" button on the upper right corner. Under Online Support, you can click on "Create a Case" (screenshot below) Call 1-877-NETSUITE. (1-877-638-7848) Let us know if you would like us to file a case on your behalf. We will send you an…

Hello @RezaS, Good day. Yes, I do not see any execution from the Project Task UE Scripts either.

Hello @User_B1XGL, Good day. I was not able to find any related cases reporting this behavior. However, here are a few things you can check on your end: When using the integration's role with NetSuite UI, are you able to view the details of the vendor you're trying to sync? Let's rule out the possibility that this is due…

Hello @matt-poloni, Good day. According to our engineers, you can still create access tokens for existing integrations after 2027.1. I hope this clarifies your concern! If you find this reply to your question useful, others might as well. By clicking the “Yes” button for “Did this answer the question?” below, you’ll be…

Happy to help!

Hello @Bee Yook, They can be attached as txt files. However, it is a lot better that you reach out to support when this happens again. since they can check the internal logs, troubleshoot the script itself using your account's replica, AND since it's intermittent, it could be a connection error or a server restart which…

Hello @Bee Yook, Good day. How can I check the quantity and amount configured in the workflow, and in which state is it usually located? For this type of approval workflow, the validation logic is usually placed near the beginning of the workflow. This is because the workflow first needs to determine whether the…

Hello @User_K51C7, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.

Hello @matt-poloni, Good day. We are coordinating this internally to verify whether you will still be able to create Access Tokens after the upgrade to 2027.1 or not. Some related additional information provided to us states that users should still be able to update or alter existing integration records that already have…

Hello @Bee Yook, Good day. First, please check if there was any recent change to the workflow by opening your Workflow, then on the right panel, click on the pencil icon After that, scroll down and open the History subtab. This should give you an idea if there was any recent change to your workflow. Validations are usually…

Hello @User_B1XGL, Good day. Can you please provide the following information? Is this happening to one/selected records or ALL vendor records? Is the data passed to NetSuite via SOAP or REST API? If yes, can you provide the error message from the Response Payload sent by NetSuite after your attempt? Sample:

Hello @PatrickConrad, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.

Hello @ RezaS, Good day. I have coordinated this internally, and we determined that a case needs to be filed so we can engage the Product Team that owns this feature. Please let us know if you would prefer to file the case on your end, or if you would like our assistance in filing it on your behalf. Warm regards, Nicole

Hello @User_NJJIH, Good day! Following up on this in case you missed our previous comments.

Hello @User_88J4Q, Good day. SuiteFlow can use a saved search as a workflow condition, but it cannot dynamically change the saved search filters at runtime based on another saved search result. For this type of requirement, you may need to use SuiteScript, such as a Workflow Action Script. The script can be called from the…

Hello @User_NJJIH, Good day. I agree with Angela's comment above. This may be due to a bulk process being handled by a workflow that exceeds the 1000 usage limit. As suggested on the last line in her screenshot, try to disable the affected action/s specifically by setting them as inactive from the workflow. Steps below: Go…

Hello @Venkata Krishna Indeti, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.

Hello @User_APXUW, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.

Hello @Lee Rice Epstein, Good day and thank you for posting this new thread! Hello everyone! We'd greatly appreciate your support in this matter.

Hello @User_88J4Q, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.

Hello @Bee Yook, Good day. Again, without the scripts involved, we cannot provide further insights. Please provide the script if you can. In addition to the script, we need the following information: Does it affect only a specific user or everyone at night shift? Is it specific to a role or does it also affect other roles…