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Comentarios
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Happy to help!
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Hello @Bee Yook, They can be attached as txt files. However, it is a lot better that you reach out to support when this happens again. since they can check the internal logs, troubleshoot the script itself using your account's replica, AND since it's intermittent, it could be a connection error or a server restart which…
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Hello @Bee Yook, Good day. How can I check the quantity and amount configured in the workflow, and in which state is it usually located? For this type of approval workflow, the validation logic is usually placed near the beginning of the workflow. This is because the workflow first needs to determine whether the…
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Hello @User_K51C7, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.
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Hello @matt-poloni, Good day. We are coordinating this internally to verify whether you will still be able to create Access Tokens after the upgrade to 2027.1 or not. Some related additional information provided to us states that users should still be able to update or alter existing integration records that already have…
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Hello @Bee Yook, Good day. First, please check if there was any recent change to the workflow by opening your Workflow, then on the right panel, click on the pencil icon After that, scroll down and open the History subtab. This should give you an idea if there was any recent change to your workflow. Validations are usually…
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Hello @User_B1XGL, Good day. Can you please provide the following information? Is this happening to one/selected records or ALL vendor records? Is the data passed to NetSuite via SOAP or REST API? If yes, can you provide the error message from the Response Payload sent by NetSuite after your attempt? Sample:
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Hello @PatrickConrad, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.en Add prefix for Customer Refund Comentario por Francesca Nicole Mendoza-Oracle Jun 18, 2026 4:49PM
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Hello @ RezaS, Good day. I have coordinated this internally, and we determined that a case needs to be filed so we can engage the Product Team that owns this feature. Please let us know if you would prefer to file the case on your end, or if you would like our assistance in filing it on your behalf. Warm regards, Nicole
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Hello @User_NJJIH, Good day! Following up on this in case you missed our previous comments.
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Hello @User_88J4Q, Good day. SuiteFlow can use a saved search as a workflow condition, but it cannot dynamically change the saved search filters at runtime based on another saved search result. For this type of requirement, you may need to use SuiteScript, such as a Workflow Action Script. The script can be called from the…
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Hello @User_NJJIH, Good day. I agree with Angela's comment above. This may be due to a bulk process being handled by a workflow that exceeds the 1000 usage limit. As suggested on the last line in her screenshot, try to disable the affected action/s specifically by setting them as inactive from the workflow. Steps below: Go…
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Hello @Venkata Krishna Indeti, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.
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Hello @User_APXUW, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.
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Hello @Lee Rice Epstein, Good day and thank you for posting this new thread! Hello everyone! We'd greatly appreciate your support in this matter.
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Hello @User_88J4Q, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.
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Hello @Bee Yook, Good day. Again, without the scripts involved, we cannot provide further insights. Please provide the script if you can. In addition to the script, we need the following information: Does it affect only a specific user or everyone at night shift? Is it specific to a role or does it also affect other roles…
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Hello @User_80E44, Good day! Following up on this in case you missed our previous comment.
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Hello @ User_F5QAS, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.
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Thanks for your insights, @GauravAgrawal. And I agree. Hello @Bee Yook, Good day. Would you be able to share the steps to replicate the issue, along with the script that encountered the error? This will help us review the behavior and narrow down the possible cause. If you would like us to troubleshoot the script further,…
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Hello @User_00DQF, Good day. NetSuite has the NetSuite MyLearn learning center. It delivers easy access to learning options — such as on-demand eLearning courses, hands-on lab exercises, and interactive webinars — that help users at all levels improve their knowledge and self-sufficiency in NetSuite. With two options, LCS…
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Hello @User_80E44, Good day! Can you provide the exact steps to replicate this error? If possible, please provide screenshots as well to help us understand the issue better. Thank you!
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Hello @User_G88KI, Good day! Following up on this in case you missed our previous comment.
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Hello @User_G88KI, Good day! Can you please provide further information on the authentication issues you are encountering? Having the error message can help us narrow down our investigation. Thank you.
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Hello @ Renee Kellam, It would be best to have a Support Rep to take a look into this for further checking as this could be a potential defect. We have sent you an email requesting for you account information. Please feel free to add anything that can expedite the investigation. Thanks!
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Hello @ User_9HJWG, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.
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Hello @Renee Kellam, Good day! Following up on this in case you missed my previous comment. Please let us know if you need further assistance. Thanks!
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Hello @ User_GOK4B, Can you try to re-generate your client assertion? Upon checking similar reports, this is usually resolved by regenerating or using a different library. One such report can be found here: I hope this helps!
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Hello @A_123, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.en Track Customer Deposit Balances Comentario por Francesca Nicole Mendoza-Oracle Apr 2, 2026 4:20PM
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Hello @User_GOK4B, Good day! Can you please double check if you have the right authorization header? According to https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_157780312610.html?utm_source=chatgpt.com#subsect_158280443557, the structure must be "Authorization: Bearer <access token>". As such, the…