Hi @Benjamin Paul - USA Can I confirm if both access used the Administrator Role or are you using a Custom Roles?

Hi @User_A2L4R Kindly visit the page for Guidelines about . You may also check some FAQs and contact the Oracle University support by clicking the Contact Oracle University button from the page.

Hi @Chelsea Jacobs, Have you seen our last comment? Let us know if the information provided was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier.

Hi @User_S6FVQ, If you uninstall the SuiteApp, NetSuite deletes the SuiteApp and all its customization objects from your account. Warning: Uninstalling a bundle may result in data loss. When you uninstall a customization bundle, all objects included in that bundle, including any data in these objects, are deleted.…

Hi @Mel H If you checked all the possible cause of the behavior and can still be replicated on the new report we highly suggest that you file a support case for the issue you are encountering as it may be a performance issue. The support team have the necessary tools to investigate on your concern further. We are unable to…

Hi @Mel H Have you checked the following on your end? Make sure that no other Saved Search with the same Email Alert exist in your account. You may verify if the same Report triggers the alert by using a unique Email Subject and Message through Customize message. Double check the transactions included in the Results if it…

Hi @Chelsea Jacobs, If the Plug-in directly corrects the Sales Account from the transactions, you can try to create a Saved search with the following Criteria: Type is Cash Refund Date (If needed) Account is Special Sales Account Formula (Text), then add the following Formula: CASE WHEN {account} = 'Special Sales Account'…

Hi @User_U9ZTK, Let us know if you need further assistance on this concern. Again, if you resolved this on your end, you may share to the solution to the community. Thanks!

Hi @Gab JS, The Class > Summary: Count will return distinct Class. If you'd like to explore a more complex report customization alternative, we recommend you contact your Account Manager so they can generate the engagement with the proper team in order for them to investigate the options and possible solutions.

Hi @Chelsea Jacobs, Can I confirm if the Plug in is correcting the GL Account from the actual Cash Refund records or does it create additional Journal Entry for the correction?

Hi @Gab JS, Unfortunately, the desired result is not possible. It will require you to create two different report or create one saved with Excel workaround. As an alternative solution, you may use a Saved Search + Excel (Workaround) to get all the count of Customers that uses 2 or more Class category. If you must use a…

Hi @User_U9ZTK, Have you resolved this concern? If yes, you may share to the solution to the community. Thank you!

Hi @Mel H @Chelsea Jacobs is correct. As I've mentioned, if the Saved Search sends an alert for transactions created for the current period, it means that the results of the report includes a transaction from the current period. You may check the following for now: Make sure that no other Saved Search with the same Email…

Hi @Mel H Have you seen our last comments? Kindly provide the additional details needed for further investigation.

Hi @Mel H If the Saved Search sends an alert for transactions created for the current period, it means that the results of the report includes a transaction from the current period. Make sure to check the correct Criteria are added, kindly send us the screenshot of exact Criteria and sample results from the created search…

Hi @User_81HUQ, Kindly refer to SuiteAnswer article Update Transaction Line Item of an Existing Invoice Record via CSV Import for the complete process of updating a line Item. Make sure to use the correct Record Type for your update which is Purchase Order.

Hi @Sergio vP You can try to map your Accounts field with Order Header with Translation Mapping Type. See SA article Setting up Custom Order Mappings in NetSuite Connector. Map it like Country to Account.

Hi @Akber Alwani, Since you have already filed a support case, kindly coordinate with the Support team as they have the necessary tools to investigate on your concern further. Apologies for the limited assistance.

Hi @User_EDWRB Here's the reply from @Lexly Cortez-Oracle of the NSAW team. You can communicate directly here or submit a support ticket for easier communication. Unfortunately, I haven't figured out a way to do this in a pivot table yet. The problem is that a pivot table displays aggregated or summarized data which is why…

Greetings, everyone! We have a fellow member, @User_J1YQU , who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated!

Hi @User_569JW Have you seen our last comment? Kindly provide the additional details needed for further investigation.

Hi @User_569JW Can you tell us more about the RSO system? Is it from a NetSuite feature or bundle? For the import, do you mean via CSV import?

Hi @User_EDWRB @Lexly Cortez-Oracle from the NSAW team is looking into your concern. We are still awaiting his feedback on this matter.

Hi @HWCA-Treasurer. Can you tell us how exactly do you email the Invoice? If sent manually, send all the steps done and if sent automatically, send the details of how it is automated. Thanks!

Hi @Audrey G. I have tested this multiple times in two different Custom Employee Center and all Purchase Order/Request was submitted for approval. The Custom Employee Center role used is only a copy of the native Employee Center role, no changes was created. You can try to compare the Role differences and see if added…

Hi @Rizwan Khader, This has been tested on a test account using all the provided Criteria and Result fields, and it is working perfectly. Make sure to use the correct Formula, you can copy and paste below data: Formula (Numeric) > case when {applyingtransaction.type} IN ('Payment') then {applyinglinkamount} else 0 end…

Hi @Rizwan Khader, Just checking in if you were to see the previous comments. Let us know if you need clarifications. Thanks! We would greatly appreciate if you can click "Yes" on “Did this answer the question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the…

Hi @User_IJB6M, Do you mean to create refund for a customer? Can you confirm the exact scenario on your end?

Hi @Rizwan Khader, You can add the following on your Saved Search Results tab: If you find this reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your question?”, you’ll be able to aid the community to find the solution much easier and…

Hi @Rizwan Khader, Can you send the added fields on the Criteria and Results tab of your report?