I was able to successfully submit/certify a self-billed 'Vendor Bill' in NetSuite . This is helpful to set up the Vendor: You need this information re: the tax id for foreign buyer of supplier: Also: If the Vendor does not have an Business Reg No or SST: Enter NA in the field. Do not leave blank and do not enter other…

I had this issue in our SB environment. We found a custom script that was keeping the Successful Certification status from posting to the invoice. How did we find/fix it? Under Customization > Scripting > Scripted Records > Invoice, We undeployed all but the most necessary scripts. Then we processed an invoice, generating…

On the Item record: Make sure the 'Malaysia Classification Code' field is populated (Tab: Malaysia Electronic Invoicing). The Invoice, at the line-level, there is a 'Malaysia Item Classification' transaction line field that must be populated. When the Invoice is created this field will be populated at the line-level from…

I had this error, too. I needed to add the EIN & Corporate Address to NS Company Profile before the registration can be completed. Make sure to review both your Production and Sandbox instances.

We do not have a custom Default Email Template set up. It is still set to 'Standard Transaction Email Template'. On my custom Invoice form, I do have the EMAIL MESSAGE TEMPLATE set. The email template in use is linked here; and I am using this template s when I create a test email via Communication | Email. As I dug in…

We are back up. Just talked to Support and they reported the issue as resolved. Hopefully that's true for everyone.

Tried to file a case via SuiteAnswers. Receives this msg: A problem occurred while submitting your case. Customer Support has received your case information and will submit it manually.

Same here.

FYI - we've be up/running for an hour now.

See the https://status.netsuite.com/ says: Service has now been restored for all customers. If you are still experiencing problems please contact NetSuite Customer Support. Thank you for your patience. We take these incidents very seriously and apologize for this service interruption. My users have login access, but we…

Still getting errors, unable to login. Do we have a new ETR?

Down in Sacramento, CA area, too.

Heard back from NS Support. They say: "At this time, the feature you are requesting is not available within the NetSuite line of application services." An Enhancement Request has been logged for this issue. Enhancement # - 154745 Summary: Report Scheduling > Create permission to allow users/roles to view full list of…