Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

Hi @User_BPVX6, The ability to customize and publish contents of Customer Dashboard is logged under Enhancement 183471: Employee/Customer Center > Customize this page > Ability to add a content - Custom Portlet. As a workaround, create a custom Center Tab and add Custom Search in Content > Portlets. Sample output: Click on…

Thank you for keeping this thread updated, @sanimesa. Do you mind sharing your solution? Other members of the community might have the same error and find this thread and your solution helpful. Regards,

Hello @Paul Reading, I would like to know the following; Is the template completely working before? When did you first notice that the template was no longer working? Which email template are you using? Is this the one in the Website Setup > Email > Order Emails? Thank you.

Hi @sanimesa, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Thanks,

Hi @emcee_uk, Yes, that is correct. Users selected under the Audience tab of a custom report can only run the report if the role they're using has the permission for the standard report on which the custom report is based. This is to prevent accidentally granting report access to users that do not have the necessary…

Hi @emcee_uk, It seems that the Email history is currently not available. Per checking, this is the behavior when viewing the Email history log. However, you can view the Letter or PDF mail merge history. These are the related enhancement requests on which you can vote. When voting for this enhancement at SuiteIdeas,…

That's great, @User_HPB3I! You may want to tag John's answer as correct. This will aid the others with the same question to easily find the correct answer. ? Thanks,

You're welcome, @Meherin. ?

Hi @Meherin, I would like to follow up on this thread. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Hi @User_IJB6M, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Thanks,

Hi @emcee_uk, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Thanks for your help, @JohnCirocco! Hi @User_HPB3I, I agree with John. You can also check SuiteAnswers: Highlighting Search Results| Answer Id: 8484 for reference.

Hi @emcee_uk, I would like to confirm the following; 1. When viewing, do you navigate to Documents > Mail Merge > Merge History > Click Results link? 2. Is there an error message in the UI? Did you get "An unexpected error has occurred."? 3. Try removing "?" from the URL to see if it helps 4. Try using a different browser…

Hi @Meherin, Restricting a user in a standard Sales by Sales Rep report is not possible. However, you can customize a Sales by Sales Rep report and set an audience or access to the report. I hope this answers your question. Regards,

Hi @emcee_uk, The reason a user is not able to view all the Bulk Merge that has been sent out is because user doesn't have the Permission to do so. Note that the user needs to use the Administrator Role to be able to view the Bulk Merge sent by other users. This is being addressed as an Enhancement under 131783 Permission…

When you get back, you can try to remove the location to see if this is the one causing the error in the saved search. But for now, enjoy your vacation.?

We normally use <#list> when getting a sublist. Pulling a sublist from a custom record is filed under Enhancement # 327319 Scriptable Template > unable to pull up sublist from a Custom Record using <#list customRecord.recmachcustrecord8 as sublistItem>. Please visit SuiteIdeas and vote for this request. I hope this answers…

Hi @emcee_uk, In your custom role, Permissions tab > Reports subtab > set Report Customization on View access level. I hope this helps. Regards,

Hi @Tom Dalton, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Hi @srussell, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Hi @User_5OUXV, I would like to follow up on this thread. Please provide us the following; About the case issue: is this the same as the Issue Type? In which field do you typically track the case issue? Is this field available in the Case record or in the Issue record? Have you tried exploring the saved searches and…

Hi @Curtis Beene, I would like to follow up on this thread. Please provide us the following; On the affected user, navigate to his/her employee record. Does the employee's record have department, class, or location? In the employee record, navigate to the Access tab. Does the employee have anything in the Global Permission…

Hi @User_RHKAB, For the impact on performance and planning of moving datacenters, it would be best to create a support case to further assist you in this matter. Also, we have available SuiteAnswers that might help you with your performance concerns. Application Performance Management (APM) Optimizing Performance for Users…

Hi @Curtis Beene, I would like to check on the following; On the affected user, navigate to his/her employee record. Does the employee's record have department, class, or location? In the employee record, navigate to the Access tab. Does the employee have anything in the Global Permission tab? Thanks,

Hi @Tom Dalton, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Thanks,

I'm afraid that this is not possible in the current settings. I checked for an available enhancement and there was none. I suggest submitting an enhancement request at SuiteIdeas. Regards,

Hi @srussell, Since these are two different accounts, we need to manually download and upload the file to your new customer records. For reference, you can check the following SuiteAnswers. 8923 - Downloading Files from the File Cabinet 8927 - Uploading Files to the File Cabinet I hope this answers your question. Regards,

Hi @Tom Dalton, Navigate to your Commerce tab > Website List > Click Edit beside your website name > Click Email tab. Uncheck the below checkboxes to avoid sending email confirmations that are placed from your webstore. I hope this helps. Regards,

I would like to know more about the following; About the case issue: is this the same as the Issue Type? In which field do you typically track the case issue? Is this field available in the Case record or in the Issue record? Have you tried exploring the saved searches and filtering the issue type? Using the search, you…

Hi @Biomerics_Admin, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,