Michelle Jabanes-Oracle · Oracle NetSuite Community Admin · Admin

Interesting. I added the Analytics Administrator permission and I was able to access Analytics page. I would like to know the following. Screenshot of the Analytics page Center Type used in the affected role Are there any restrictions set in the role and in the employee record? Try using a different browser to isolate the…

Hi Maurice, You need to make sure that the employee can at least view your search. In your saved search, navigate to Audience tab and make sure to select the role or the employee that you want to grant access with. Once done, copy the search link and ask the employee if he/she can access it. If the employee can…

Thanks, Pauline. ? Hi @Mark_BRIT, Below are the permissions related to Analytics. SuiteAnalytics Workbook - To provide Workbook access to users assigned to a custom role Analytics Administrator - To enable users to edit and monitor workbooks created by other users in your account SuiteAnalytics Connect - To download a…

Thank you for the update, Colleen. In my testing, I also used 3 different users, and all are successful. I am thinking if this has something to on the recipeint's end. I am using gmail when testing these password reset. What type of freemail are you using for these users? Can User 3 try to use gmail to see if he will…

Hi Colleen, I am checking if the Sent Status for Password Reset via Customer Center is available. Also, I would like to confirm if they have checked their spam/junk folder. It may be possible that the email went to the junk or clutter folder. Thanks, Michelle Jabanes | Ask a Guru

Thanks, Erick. ? Hi David, For us to exclude the -Unassigned- in the report, we need to specify the Sales Rep in the Filter. Expected result: Let me know if you have questions. Thanks, Michelle Jabanes | Ask a Guru If you find the reply to your question as helpful, others with the same question might find it helpful as…

Thank you for the update, Baptiste. ? If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your question”, you’ll be able to aid the community to find the solution much easier and faster without the need to read through all…

Hi Khristine, Welcome to NetSuite Support Community! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible for any updates. Hi @Shamaine Chan-Oracle, we would need your expertise on this. ? Thanks, Michelle Jabanes | Ask a Guru

Thank you, @Pauline Joy Cac-Oracle. Hello Baptiste, It is not possible to grant permission to employees on certain items only. If you grant Items permission in a role, the user will have access to the Item record unless there is a restriction. There's no workaround available, however, I found an existing enhancement…

That is a good catch, David! I tested this, and I am thinking that your Setup tab is also customized with Documents' Custom Center link and this is the reason why the roles with Setup tab can access the Documents tab. Technically, roles with custom center should not have access to the Documents tab as this is still logged…

Anytime, Paul! Feel free to post questions if you need assistance in the future. ? Thanks, Michelle Jabanes | Ask a Guru

Hi Paul, The provided solution is a workaround. There's is an existing defect regarding this issue. I suggest to submit a Support Case and refer to Defect #599004 | StickyNotes Email > View/Edit Record hyperlink > Error: Host Not Resolvable. You may check this related post Sticky Notes email links. Let us know if you have…

Hi @coffeeguy, Yes, searches and tab needs to be available to your selected audiences. This workaround is for the employees to have a consistent access to your saved searches and not for dashboard layout. Below is the sample Center link created in the Employee Center role. Please do not forget to vote for the Enhancement…

Hi Colleen, When I tested this, my Customer Contact Email Address updated successfully without assigning new password and the existing messages still exist. Let me know if you have questions. ? Thanks, Michelle Jabanes | Ask a Guru

Hi @DanDeHaven, Please remove the "amp" from the &custrecord_his_svcs_survey_proj_type=${project.jobtype}. Let me know how it goes. Thanks, Michelle Jabanes | Ask a Guru

You might want to check these tabs from the searches to check the recipients. I hope this helps. Thanks, Michelle Jabanes | Ask a Guru

Hi Colleen, When do you usually get an email with this subject "IMPORTANT - Account Statements"? I wonder if there is a search associated to this that sends out an email using the the email address: noreply@symmetry.com. Thanks, Michelle Jabanes | Ask a Guru

Hi Marc, This feature is currently logged as an enhancement request and there's no available workaround to edit the name of the attachment. Please visit SuiteIdeas and vote for Enhancement #155770 | Reports > Saved Searches > All Saved Searches; To be able to specify the file name of the results attached to the email. I…

Hi Colleen, I would suggest to open a Support Case and have the Support investigate if this is somehow related to the closed defect #604144. Regards, Michelle Jabanes | Ask a Guru

Since the Employee Center is not available when Publishing a Dashboard creating a Custom Center Link for the saved search/es that employees should have access to may be used as a workaround. Please see below steps. A. Go to Lists > Search > Saved Searches Edit the Saved search Under Audience tab > Roles Type & select…

Good day @coffeeguy! Employee Center Publish Dashboard permission will only show up on the Global Permissions tab of the Employee record if the account has a SuitePeople HR Module provisioned. This is currently logged in our system as an Enhancement #537835 Setup > Company > Enable Features > Employees > Make Employee…

Here are the steps on how I upload the TTF file in the File Cabinet. Navigate to Documents > Files > File Cabinet Click on the New Folder button. Add a Folder Name and Save. Go inside the new folder you created and click Add File. Do the same for the other TTF files then click on Edit. Make sure that the Available Without…

We can get the Sales Rep quotas vs Actual, but if the Quota is saved with Item, it will not come out in the report. I tried to search for reports that will give you what you need and if we can make use of saved searches, but it's also not possible. However, I saw the Enhancement # 44266 and I think this is the closest to…

Hi @Hormese Paul , The Document templates use the rich text editor unlike the PDF/HTML template. You need to create an html file and upload it to the Email template to use the external fonts. Please see the steps below. 1.Upload the font in the File Cabinet. 2.Create an HTML file 3.Navigate to Email Templates > Select New…

Thank you, Colleen. Will wait for your update. Regards, Michelle Jabanes | Ask a Guru

Hi Colleen, When was the last time you updated your password? Was it already over 90 days? Whenever you are accessing Netsuite Account Center, it is a standard behavior that the system will prompt you to update your password since we are accessing the Oracle side network. But if you recently changed your password, try to…

Hi Paula, Setting the Column default to Total is logged under Enhancement # 142034. Please submit your vote at SuiteIdeas. Let me know if you have questions. Thanks, Michelle Jabanes | Ask a Guru

Good day, Maurice! The Employee Center is not available when Publishing a Dashboard. Please see the Enhancement and the workaround in Employee Center Publish Dashboard. If you find the reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer…

Here's what I did, let me know if this what you're looking for. Report Output: However, if you want to expose the Commissionable Item, I'm afraid that is not possible. However, this is logged under Enhancement # 560662 SuiteScript > Expose Commissionable Item. Let me know if you have questions. Thanks, Michelle…

Good day, Paula! Let me check on this and get back to you shortly. Thanks, Michelle Jabanes | Ask a Guru