Michelle Jabanes-Oracle Admin

Hi @"Sadi20", Thank you for creating this thread. Let me tap my colleague from Customization to check on this. Any idea on how we can make this work, @"Jack Daryl Espiel-Oracle" ? Michelle Jabanes-Oracle

Thank you for the additional information, Jeroen. Per testing, you may use <#setting date_format ="MMMM"> ${transaction.custbody_nextmonth} Please let me know how your testing goes. Michelle Jabanes-Oracle

You're welcome, @"Martha Hakes"! Let us know if you have questions. Michelle Jabanes-Oracle Ask A Guru

Good day, @"Martha Hakes"! I would like to confirm that this includes the Approve Vendor Payments permission in Setup > Users/Roles > Manage Roles > Edit Custom Role > Permissions > Transactions. If this is already added and still cannot access the record, please follow the steps below on how to identify the missing…

Good day, @"bobonorov"! The Report Filter for Sales Activity by Sales Rep Summary Report to show Mine and My Team is logged under Enhancement # 87709. For now, the only way we can filter the sales rep is to add their names in the selection menu. I hightly suggest to visit SuiteIdeas and vote for the enhancement. Let me…

That is okay, @"CDuf" Please keep me posted. Thanks, Michelle Jabanes-Oracle Ask A Guru

Hi @"rkabot", I would like to confirm if you have tried the following; * Use a different browser * Clear browsing history and cache and cookies. * Have you tried to isolate if this is happening on a single user or role specific issue? Thank you. Michelle Jabanes-Oracle

Hi Jeroen, Are you trying to set the field value to lower case? Tested this freemarker below and let me know if this works for you. ${transaction.custbody_nextmonth?string?lower_case} Thanks, Michelle Jabanes-Oracle

Good day @"paula.courtemanche"! Per checking, this feature is related to Enhancement # 285855. Currently, there's no alternate solution for adding the map to customer records. What I can suggest is to vote for this enhancement in SuiteIdeas. I hope this answers your question. Thanks, Michelle Jabanes-Oracle

Hi @"Chidi Okwudire", Apologies if it took me some time to respond to this thread. The suggested browser plug-in may or may not work for auto-refresh. As for the portlets to auto-refresh on each login is part of this Enhancement # 88809 Dashboard > Allow portlets to auto-refresh on each login; currently they cache values…

I’m glad assisting you today, @"4152294". I understand that you would like to exclude html tags on Case Messages when exported. This is connected to an existing Enhancement Request # 171575. The alternate solution is to use of a Formula to exclude these html tags. This is by replacing the Message Column with a Formula…

That is a good catch, @"MRKCNEED"! Thank you for sharing this information and I'm glad that it is now working. Michelle Jabanes-Oracle Ask A Guru

Thanks for the update, @"mightyflea". I hope you have updated the settings for you to get the notifications. Let's check with our Gurus who specializes in this area. Any thoughts about this @"Jan Alfred Forbile-Oracle" and @"Sajishan Sivakanthan-Oracle"? Michelle Jabanes-Oracle Ask A Guru

Hi @"MRKCNEED", Is this confirmation email coming from an order placed on the web store or in NetSuite internally? Thank you. Michelle Jabanes-Oracle Ask A Guru

Thank you for posting this question, @"MRKCNEED". Let me check on this and will reply to this thread shortly. Regards, Michelle Jabanes-Oracle

Thank you for visiting the community and for checking a solution to your existing issue, @"tbstout2". I have updated this thread and I hope it helps. Regards, Michelle Jabanes-Oracle

Hi @"tbstout2", I understand how frustrating this can be on your end. Per checking, your DMARC setup is not active. When emails are sent from your NetSuite account they are not sent from your domain "vikorscientific.com", but use our generic email address "system@sent-via.netsuite.com" instead, which may lead to concerns…

Thank you for sharing your feedback,@"dhardy". The receiving users might have a strict email filter setup based on their security settings. Have you tried suggesting your customers to whitelist *.netsuite.com? Aside from that your sending email domain should have the updated NetSuite SPF: sent-via.netsuite.com as it…

Hi @"CDuf", I added some user notes in my test account to make sure I can replicate your search results.Please see below. Example Case #4. I created two different user notes in between the auto generated notes. In the Case Saved Search > Results tab, I added a new Formula (Text) and used max (decode) to pull up the most…

Glad to help, @"EarnestC"! Regards, Michelle Jabanes-Oracle Ask A Guru

Thank you for posting your question, @"EarnestC". The Start and End time of the Event Calendar is a required field, this is why the time is always set to 8AM to 6PM when All Day checkbox = True. If this event will take place all day long, the event appears in the calendar from 8:00 a.m. until 6:00 p.m. If you want to…

I am sorry to hear that, @"arniegun". Our Product Management team periodically reviews these Enhancement Requests so please don't forget to vote. Regards, Michelle Jabanes-Oracle Ask A Guru

Thank you for coming back,@"Shelli". You can set up a Workflow to automate email campaigns. Here are the SuiteAnswers I've gathered to help you start the workflow process. * Send Campaign Email Action | Answer Id: 11521 * Lead Nurturing Workflow | Answer Id: 11588 Let us know if you need further assistance in your existing…

Thank you for creating this thread, @"arniegun". Per checking, this is currently logged as an enhancement request under Enhancement # 209309 Allow bundling of email templates. I do not see an alternate solution and I highly suggest to visit SuiteIdeas and vote for the enhancement. I hope this answers your question.…

You're welcome, @"Shelli"! Have a good one! Thanks, Michelle Jabanes-Oracle Ask A Guru

You're welcome, @"Shelli" Changing the default status of a task record is currently logged as an enhancement request. I suggest to visit SuiteIdeas and vote for the Enhancement Request # 78335 Provide ability to create or customize task statuses, and assign one other than "Not Started" as default. As an alternate solution,…

Hi @"Shelli", Thank you for creating this thread. To update the default Priority For Tasks, please navigate to Home > Set Preferences > Acitvities tab > Tasks & Phone Calls. I hope this answers your question. Let us know if you need further assistance. Thanks, Michelle Jabanes-Oracle

Thank you for the screenshots, @"Sharlene". Apologies if I missed the part where you mentioned about you wanted it to be the default email template. I'm afraid that this feature is not available in NetSuite OneWorld account. It is currently logged as an enhancement request under Enhancement # 287919. I checked for an…

Thank you for updating us, @"Sharlene". Yes, it should work. Here's how I tested it with the email preview. Let us know if you have questions. Regards, Michelle Jabanes-Oracle Ask A Guru

Thank you for updating this thread, @"4189357". The enhancement still open, but you can always submit a new enhancement request at SuiteIdeas if you want it to be specific for the users that are not currently logged in. Regards, Michelle Jabanes-Oracle Ask A Guru