Michelle Jabanes-Oracle · Oracle NetSuite Community Admin · Admin

Hi Christophe Tiers, The Translation > Language field is not available on the Role Saved Search and I don't see any workaround that we can pull up this information through a search or in analytics workbook. I suggest to create a support case or submit this as a new idea at SuiteIdeas. I hope this answers your question.…

Hi daniel.loynes, Thank you for the clarification. Translating the custom role names are driven by a User Preference and this is by design. As a workaround, if you want to see the default role name across all users even if they use a different language as their preference, you can edit the custom role translation language…

Hi @3369652, It is important to check the current state of your sandbox account. If the most recent data is all what you need to import to your other sandbox account, you can start extracting the data from NetSuite. For extracting recommendations, please see more of the following SuiteAnswer Articles I have collected:…

Hi @"Christophe Tiers", Good day! This is to acknowledge your question and to inform you that we will further review this. We will reply to this thread as soon as we are done with our research and testing on our end. Thank you.

Hi @"WillHendrick", There are no general best practices I can share other than to take special care about granting access to the Sandbox to avoid that ordinary users might be confused and see Sandbox as production. For each sandbox account to be refreshed, indicate which users should have access after the refresh occurs: *…

Hi New_44789, Please correct me if I'm wrong, you're trying to create a saved search that will pull up the data in which you're the Supervisor and the owner. If so, in the saved search, instead of using My Team, you can use Employee fields.. > Supervisor is Mine and Employee is Mine. Here's the expected outcome of the…

Hi Brian C. You may create a Case Saved Search and use your Parent Case (Custom) as a Filter to pull up the cases with a Parent Case attached to it. 1. Navigate to Lists > Search > Saved Searches > New 2. Select Case 3. In Criteria subtab > Filter > Add Parent Case (Custom) 4. Navigate to Results subtab > Add Parent Case…

Hi @"PaulFleetwood", Apologies. Customizing the email template on Individual Statement will fall under enhancement request # 140758 Transactions > Customers > Individual Statements > Email: Allow users to customize the set of recipients and add a personal message. Thank you.

Hi @"Brian C.", Good day! This is to acknowledge your questions and to inform you that we will further review these. We will reply to this thread as soon as we are done with our research and testing on our end. Thank you.

Hi @"PaulFleetwood", This is logged as an enhancement request under 80182 Please provide the ability to embed a PDF form in a e-mail merge instead of having to attach the document. Please vote for this enhancement. Thank you. Michelle Jabanes-Oracle

You're welcome, @"CDuf". Glad to help.

Hi @"daniel.loynes", Please check SuiteAnswers Translating Custom Role Names | Id: 21018 and let me know if this helps. Thank you. Michelle Jabanes-Oracle

Hi @"Tara_Koin", To edit the Email Notification Template, you must need to know which template is being used. 1. Navigate to Setup > Support > Case Profile 2. Edit your default Case Profile 3. Click on Notifications tab > Customer Notification Templates section 4. Take note of the template name Then, navigate to Setup >…

Hi @"PathfinderPress", I would like to confirm the following: * Are the links from your campaign emails are working on different browser? * What is the landing page of this URL? * Is it a valid page parameter? * Is this an HTML Template to be used for your Marketing Campaign? Thank you. Michelle Jabanes-Oracle

Hi @"CDuf", Try to use this Formula (Text) in a Case Saved Search to see if it will work on your end. Expected result: I populate the Maximum of Memo for reference. Thank you.

Hi @"PathfinderPress", Good day! This is to acknowledge your question and to inform you that we will further review these. We will reply to this thread as soon as we are done with our research and testing on our end. Thank you.

Hi @"PaulFleetwood", Good day! This is to acknowledge your question and to inform you that we will further review these. We will reply to this thread as soon as we are done with our research and testing on our end. Thank you.

Hi @"Msid", You're correct, manually rearranging the Site Categories is the only way we can reorganize it. However, if sorting the category list by Name won't function properly, I suggest to submit a Support Case so that our Support team will investigate further on this concern. Thank you. Michelle Jabanes-Oracle

Hi @"New_44789", The Criteria can only be configured on Saved Searches and not in the user's role. I would like to know what are your goals of restricting the sales team. * Are you accessing the List View via portlet? * What type of transaction saved search are you using? * Is your Saved Search created via script? * Are…

Hi @"ajaikhalsa", Have you checked the following SuiteAnswers articles below to check if the deployment is all good? * SCA on a Local Server | Id: 44460 * Deploy to NetSuite | Id: 44324 I hope this helps. Thank you. Michelle Jabanes-Oracle

Hello @"Yabo Wu", Google Customer Reviews is not fully supported, I suggest to contact your Account Manager to reach out to our Professional Services. I hope this answers your question. Thank you. Michelle Jabanes-Oracle

Hello @"fc79fb82-4301-43fd-a5bb-381f44f54579", This feature is currently not support in our API. However, I found an existing enhancement request logged under #177339 Web Store > Item quantity entered in fractional amount. Please create a Support Case or cast your vote at SuiteAnswers ID: Voting for Enhancements | 10054. I…

Hi @"PaulFleetwood", It seems that WorkFlow and SuiteScript do not support the Email Message form. The existing enhancement request is logged under 214027 Ability to support the Email Message form in SuiteScript. Thank you.

Hi @"CDuf" I was thinking of using case when {usernotes.note} = 'Reply was sent' then ' ' else 'return the result from formula 1' end formula, but I can't seem to find a way we can combine it. I tried using both Case and User Note Saved Searches. Allow me to further test on this to see if this is feasible and will reply…

Hello @"sburek", The Merge Into field is now the Master field in NetSuite 2020.1. This field indicates which record NetSuite merges duplicates into. For more information about the changes on merging entity, please see documentation Release 2020.1: Entity Merge User Interface Enhancements Thank you. Michelle Jabanes-Oracle

Hi @"New_44789", After sending the bulk email, you may run another mass update to update your checkbox field. In your saved search, please make sure to use the same criteria in your bulk email action. 1. Navigate to Lists > Mass Update > Mass Updates > General Update > Transaction > Invoice 2. Set the same criteria you…

Hi @"CDuf" In your Saved Search > Criteria subtab > try adding the filters below. * Status = any of > Select all the available Statuses except Closed * User Notes... > Memo > does not contain Reply was sent * User Notes... > Memo > is not emplty Turning off the auto generated user notes is not available in the current…

Hello, The said issue #579708 has been fully resolved. Should you encounter the same problem, please let us know. Thank you for your patience.

Hello, The said issue #579708 has been fully resolved. Should you encounter the same problem, please let us know. Thank you for your patience.

This is somehow related to this post. Our engineers are already aware of this and issue has been filed under # 579708. Please submit a Support Case and refer to this issue. Thank you. Michelle Jabanes-Oracle Ask A Guru