Thanks I've tagged that enhancement. In the meantime, I think I'll have to work with a third party suiteapp to be able to send bulk emails and have them logged to the individual entity records.

Thanks Ivy Strangely, we are using Distribution Networks and Replenish Location by Transfer Order based on our manually fixed Reorder Points and Preferred Stock levels? It looks like you have to enable Demand Planning to use this, but Demand Planning isn't actually used in the Distribution Networks. I keep reading the…

Thanks - I have logged with support

Thanks Ivy - I will vote on that enhancement With regards to Transfer Orders, that does unfortunately mean that we may not be able to use AIM successfully. I accept your statement: Transferring inventory to a location means that there is a demand on the location and this demand comes from the considered transactions such…

THANKYOU! That was (almost) exactly what I was looking for... I've just tested this, and although it works, it doesn't appear to log the email sent in the Communications Tab of the relevant entity (I've just tested this on a Supplier(Vendor) record) The main reason for sending these emails via NetSuite is to ensure the…

Thanks: Can you provide more information about the script that you used to update the fields? Script type (client, user event, scheduled, etc) - Map Reduce Entry point/function (pageInit, beforeLoad, beforeSubmit, etc) - Map Are you able to update the purchase price from the UI without issues? - Yes, no problem, and also…

Thank you for confirming - I have been reading up on 'validateline' functions and similar in scripting to try and work out how I can achieve this through scripting, but I can't seem to find many example scripts online. In it's simplest form, I'd like a scuitescript that would check each item line on a SalesOrder when…

We have to send a notification to all customers (and judging by the problems we've had this time, we will probably need to send emails to all contacts for all customers). I can identify the customers / contacts to send via a Saved Search quite easily, but I need a way to send an email template to all. How would you suggest…

@Erick Dela Rosa-Oracle Thanks very much for this - that is really helpful and works well. For anyone else reading this - the User Event script needs to be deployed to the 'Message' transaction type (obvious I know, but I spent 10 mins trying to work why it wouldn't work when deployed to the Purchase order!) And if anyone…

OK thanks Customer notifications such as Price Increases are vital, and we have to be able to prove they are sent accurately and consistently (otherwise they lead to multiple credit notes and complaints about pricing). It appears the NetSuite does not have a native process to achieve this, and so I am currently…

@Erick Dela Rosa-Oracle - do you have any sample code for this?

Thanks but I disagree. I can CSV import an update to set all 'Opted Out' (Soft or Confirmed') and set them to 'Opt In' - I do this 2 or 3 times per year so that I can send Price Increase notifications and other important messages that have to go to all Customers (regardless of marketing preferences). This is the problem…

Frustrating. I would vote for this enhancement, but I am not able to access SuiteIdeas or my NetSuite Account Centre from the links on the Support page - I just get an Unexpected Error message. I'll log this with support as a defect and ask them to add me to the enhancement...... I might be interested in the scripted…

Excellent! That works well - thanks very much :)

This is on Enhancement # - 146332 if anyone else encounters this and wants to vote. I've actually worked round the problem by providing a link to the search from the Customer page using a Custom Hyperlink field with this formula:…

Thanks for this Ivy That solution is not really viable in my situation as this particular item (used for applying vendor carriage charges) needs to have all our primary vendors (approx. 500) added to the item. It would take longer to set up that field mapping than to add the Vendors manually on the record.

The problem is worse than that - the file downloaded is called an 'XLS' file, but is actually in 'XML' format - this is what causes the Excel warning. As you say, you would hope / expect that NetSuite would configure their downloads correctly to work with Excel (and InTune)

Thanks John I'm not familiar with the fields you are displaying from that Customer Search, but I've just tried this on my account, and I believe this is only returning items that are specified on the Customer Record under Item Pricing. I am trying to generate a 'full price list' of all items, to show a customer what they…

Thanks Michelle Both of those articles are based on sending email automatically when the transaction is saved. In many cases our users want to send the email and add in additional information or attachments - it is on that pop up screen that I would like to be able to set a default....

@corey.hermanson Apart from SPF etc as mentioned above, there were two other key problems that we had to address (and are still attempting to deal with). If you are bulk sending Invoices or similar transactions, try to avoid sorting the list of emails to send by customer. Many email systems will reject multiple messages…

OK thanks - I've voted on the Enhancement.....

I understand the concept of Drop Ship, but I need to build a workflow (or similar) to prevent a User from creating a Sales Order where some items are selected for drop ship and others are to be delivered from stock. The 'ShipMethod' field (standard NetSuite field) is used on the order to signify how the order is to be…

Thanks Micah Apologies, I'm not a Finance expert, so I am only working with the information given to me by the Finance team based on what they do at the moment. Their current process is to match the entries on the bank statement to 'Payment' records in NetSuite (which is how we record when Customer has made a payment on…

Thanks CoffeeGuy Stupidly, I actually have a saved search for this that shows my Licensed User count each week - I hadn't realised that I had excluded the Customer Centre role on that one! I've set up a similar report focussed just on Customer Centre which I hope will give me details on the Customer logins. Thanks for the…

I don't have a solution to this (at the moment our Customers only have a single role) - but is there a way to show when a Customer last logged in, or show a list of Customers with access and their logins? I am trialling this with some customers, but I have no idea if they are actually logging in?

Thanks Herdi That explanation is very useful, but raises another (related) question in my mind. I don't really understand how 'forecast' works with relation to future orders. In our NetSuite implementation, any order placed for a future date commits items from stock as soon as the order is placed (and the only option…

Thanks that's a good start - it answers my initial question - Time Phased is part of Demand Planning, not something different. The video shows the Demand Quantity as 'work orders' but doesn't really explain how these are generated / calculated. We don't use work orders, so I assume ours would show estimated sales…

OK thanks - I don't think I had fully realised the Case to Sales Order link was 1:Many I think I'll have to get the user to record the correct user details on the Case - but I will use (another!) sublist to display the information from the transaction(s) so that they don't have to search for the information.

BINGO! Thanks v much - Entity:Internal ID linked to the Company Field on the Subtab works for the User Notes search. Messages search doesn't seem to work on that (gives 'An unexpected error has occurred' message) - I'll keep working on variations for that one. Thanks again....

Thanks for the thoughts CoffeeGuy - b) might be an option. It also leads me to wonder if the reason I can't source from the field is because it is a list/record field - I wonder if I can source from a Text field... I'll do some more testing....