Thanks @Leonard Mallare-Oracle - that is now working....

Thanks @Leonard Mallare-Oracle From checking that support article, my URL should be something like: http://www.mysite.com/c.123456/sca-dev-2019–2/shopping-local.ssp But the sca-dev-2019-2 should be 'the URL root of the SCA implementation.' How do I determine this? I tried sca-dev-2021-2 (as that is the version of SCA I…

It's an Update CSV import, and Overwrite Sublists is not ticked. The UI import was successful using the Administrator role, The script is set to run as Administrator. I don't have the expertise to recreate the script in 2.0 at this time. The script works on some imports for most Suppliers, but fails on some. So i don't…

No recent changes that I am aware of. I have compared files, items, suppliers - I can't see any obvious differences. The error appears on every line of the CSV: I've assumed from that there isn't likely to be a problem with a single item? Or do I need to go through every item line and test it individually to see if there…

Thanks @Erick Dela Rosa-Oracle - bit of a long winded workaround, but I guess it's probably the only option I have. I'll have to test the script process to update the County field from the custom field, but on the CSV imports I have to import the 'short name' value, so I guess the Custom Field might need to be the same.

@Erick Dela Rosa-Oracle - I'm not sure how your test systems are set up, but the County / State field is most definitely a List Field in our NetSuite: And it is populated from the System List: Is this an optional feature that has been turned on in our NetSuite that we could turn off? (to be honest, having to use the…

Thanks @Leonard Mallare-Oracle , but it is possible to do this within NetSuite without Customisation: You can set up a 'dummy' Payment Processing Profile using the Cybersource (Legacy) Payment Gateway without installing a SuiteApp. Just put in a dummy account number and where it needs a licence file just upload any random…

OK thanks for these. None of them mention Invoices / Billing, so I assume that Invoices are are always created on the SubCustomers. It seems that turning on Consolidated Payments (which is a feature that we could potentially make use of), also consolidates all Credit Limits (and Hold / Overdue statuses), which I think…

Thanks for confirming the current behaviour I am seeing

Yes, thanks @Micah Timbol-Oracle - apparently EU North is the same as EU Amsterdam 1 I've suggested it would be a lot more helpful to the Customers if they could name the Data Centers consistently.... Thanks!

Thanks all... So my Company Information shows: EU North: But I don't see that listed on the Status Page: I was previously told I was in EU Central (Amsterdam) - which I assume is now called EU Amsterdam 1 - but that was before I had to change Tiers and so I'm not really sure where my data is stored now?

As mentioned in my first email, there is a workflow in place currently that changes the Transfer Order status to Pending Fulfilment - because clearly the Default Transfer Order Status option does not appear to work correctly in our environment. I have managed to resolve my issue by setting this workflow to only work on…

HI @Denise Wallace This is what I ended up using: This is the formula so you can copy and paste it: CASE WHEN NVL({dropshipso}, 0) != 0 THEN 'Drop Ship' ELSE CASE WHEN {specord}= 'T' THEN 'Special Order' ELSE 'None' END END

Thanks - yes we are already doing similar, but I think this particular formula relating to the date is making a significant difference to the performance.

@Toanne Termeer - van de Ven It works - in a limited way. It is a very manual process - if you set up a saved search to send emails automatically it will not use the Advanced PDF Template. So the Saved Search has to be generated manually, saved as a PDF, uploaded to the Customer record, and then emailed from NetSuite…

Thanks for confirming, but disappointing. I've raised an enhancement for this to be improved....

At the moment we are using the manual bank import process (rather than the automated feed) as this brings in all the payments (including those made 'today). This seems like a 'step backwards' - is anyone else encountering this issue the same day or 'faster' payments and the automated bank import process? Is this just a UK…

@Micah Timbol-Oracle Apologies, I haven't explained the problem clearly. We know about the daily schedule, and we have the option to download the transactions from the bank manually at any time during the day. The problem is that regardless of when and how often we download transactions (and the process always says…

@User_11KY9 welcome! - I would adjust your expectations - very few of the Enhancements we raise ever get implemented - this one has been open for over a year (but there are plenty more on there that have been sat there for multiple years). I have built an alternative solution using a saved search (that is filtered to a…

To be honest I'm not sure. We've only really noticed it as part of the new 'Automated Cash Allocation' feature. If this is a system limitation then we will still need to view the bank statement (in our banking systems) and manually create Payments for customers who have paid using this method, which is very frustrating /…

As far as I am aware I am not using any 3rd party integrator? I thought this was a native NetSuite function?

@Leonard Mallare-Oracle It's part of the same problem - the previous discussion and script went to support and has been filed as a defect, but I have no indication of when (or even if) this is going to be resolved. It is showing as U5 and I was notified on 30 Sep that an engineer was 'working on it'. However, even if that…

@Peter_Shun_Li_22 - can't believe this was 3 months ago! - it's been in my 'to do' list all this time but I've just implemented this and it works really well. Just wanted to say thanks again for posting - really helpful (and now I've found this option to link scripts to forms, I am thinking of other ways this could be…

This is a significant issue in a number of places within NetSuite - and I don't think it can all be attributed to 'bad process'. Customer Record - someone who is responsible for Customer Pricing could be entering Custom Pricing for Items and Groups on a Customer - this could easily take 10minutes, and often longer. If…

@Leonard Mallare-Oracle thanks for your thoughts and suggestions. I've just checked the main product page (to match your screenshot above) and that is now showing 'available Tuesday': We are now past the 'Same Day Pickup Cut-Off Time', so i would expect it to be different to the date shown this morning, but I can't…

Running a test order this morning (before cutoff time, so should be available for collection 'today'), and it is showing this in the Order Basket: That location is not even set as 'open' on a Sunday?? Shows this when viewing Stores for that Item:

Thanks very much @Erick Dela Rosa-Oracle - that works really well!

@Erick Dela Rosa-Oracle I am still struggling with this - I think there is something special / peculiar about the shipaddr1 field (and presumably address 2 and city fields). I can use this fieldname to source a Custom Transaction field that does not store the value - this works fine: However, if I use the same details in a…

Yes. clearing the cache seemed to resolve this for the affected users - thanks. I've not seen this error message before.

Support have recommended clearing the browser cache which seems to have resolved the issues. I'm still not sure if this was an actual NetSuite issue (nothing has been logged on the Status page), or some kind of local browser issue?