Tigran Shahnazaryan · CEO @ Novelance · Gold Crown

Hey @GSONI, Tax codes are typically linked to Ship To Addresses. Try to use an Australian Ship To and see if that resolves the issue.

Hey @User_CN4QU, There is a SuiteAnswers article (especially the last portion about editing the Fixed Assets) on how to resolve a similar issue for "Class". It should apply to the "Location" as well. Try it and see if that resolves the issue. https://suiteanswers.custhelp.com/app/answers/detail/a_id/84625/loc/en_US

Hey @User_EW3WP, The role may have the "Allow Cross-Subsidiary Record Viewing" checked. Could you check if that is selected and if removing it resolves the issue? Thanks.

Hey @User_PB6Y8, Yes, NetSuite has various options for setting up Employee Alerts. If you have a specific use case, please list it here, and I will be able to provide a recommendation.

Hey @Ashoka_Sanjapu, All transaction lines are included in the count, as each creates a database sub-record. NetSuite also adds record back-end links to the count. If you create a Transaction Search with the following criteria, you will get an idea of the count (the actual count is typically higher because of back-end…

Customize column options aren't available with Advanced Inventory Management per Location configuration:

Hey @User_P6PVX, I am surprised NetSuite didn't add that option, as that would have been very helpful. At this time, that option isn't available natively via configuration.

Hey @nsteresa, I agree with you that it can be frustrating, and NetSuite should have given us an option to hide the unused columns. That option, however, isn't available. The only other viable option is to create a custom sublist with the required columns (view-only) and keep the native one for updates. You can also create…

Hey @User_WA9MO, Do you have the required access to make changes to company-wide employee calendars? If you have the Admin role, you should be able to make the changes per the provided guidance. When you access the Calendar via Activities, you are creating Personal Events. Thanks.

When you use the Resource Allocation, you are directing NetSuite to create an Allocation Time. That's how the Resource Allocation works in NetSuite. If you don't want Allocation Time Entries to be created, you shouldn't use the Resource Allocation feature in NetSuite.

When you create Resource Allocations under Projects, NetSuite created "Allocation Time Entries" to facilitate reporting and forecasting:

Hey @User_WA9MO, Yes, you can add Public Holidays to a Calendar via List → Employees → Calendars. Then, you can set that calendar as default on Employee records.

Hey @hailey, NetSuite has a report called "Budget vs. Actual" where you can select a Budget or a Forecast to be compared against Actuals. Would that work?

Hey @User_U9ZTK, Are you referring to "Planned Time"? If yes, you have to disable the "Create Planned Time Entries" preference:

Hey @User_ZT7UY, Can you run the "A/P Aging Report" as of 31/12/2025 and see if these entries are still showing up?

I agree that if your primary subsidiary is in Malaysia and you are using the International Edition, you should be able to install the Malaysia E-invoicing SuiteApp. You can test that in Sandbox. What happens when you open the SuiteApp today? Doesn't it give you the Install option? Note that you can safely uninstall the…

Hey @User_4TMZA, Natively, it won't be possible. Customization can achieve that on the reporting level, but it will be pretty complex.

Hey @Janice De Ocampo, What is the current edition of the parent subsidiary / NetSuite instance?

Hey @User_CXH6W, We can add custom line-level fields to restricted roles, such as Employee Center. In theory, we should be able to add a custom "Inline HTML" field displaying images on Transaction Lines in the Customer Center.

Yes, I understand. Unfortunately, we have no way to trigger the UE script for system-generated RevRec JEs.

Hey @GauravAgrawal, Are you referring to "system-generated RevRec Journals"? If yes, then the UE script won't trigger on that, and you would need to build an M/R script.

Yes, you can use that workaround, as relying on the native functionality is preferred. As you mentioned, with this method, the name of the attachment can't be modified, which hopefully isn't a major issue.

Glad to help. Yes, they should do that. It is always best to test first, as sometimes NetSuite behaves differently based on other related settings and preferences.

Would you be able to replicate this issue in your Sandbox environment? If you clear the "Enable Accounting Period Window" preference, save the page, then re-enable it, that may resolve the issue. It would be best to test this in the Sandbox first.

No, there is no limit for the System Information. Can you clear your browser cache and try again? Can you also try changing it on other items and see if you have the same issue? Also, create a test item and change the price there and see how it works. You can also try doing that in Production vs. Sandbox and see if you…

Hey @SheryK, You can send Marketing Campaigns to Customer/Contact Groups. You can create a dynamic Customer/Contact Group that uses a Saved Search, which uses Custom Fields for marketing email addresses.

Hey @ShaunH, That's a standard behavior of many of NetSuite's canned reports. It shows the employee's supervisor/hierarchy. You can build a similar report via Saved Search, where you will have more flexibility on choosing what information to display and in what format.

Hey @Ted Stout, That’s a newer NetSuite security feature introduced in 25.2. NetSuite now checks passwords against known breach lists and requires a reset if a match is found. It doesn’t mean your account was hacked; it's just that specific password was included in a public leak. You can recommend using a…

Hey @brocha, Did you check the right items? Also, do you see the price change when you update it directly via UI?

Hey @User_2SP2C, You can create an Exempt Tax Rate Type in SuiteTax. If you split the amount into two lines, you should be able to set the line with 20% of the amount as exempt. SuiteTax can't do that automatically if the line amount isn't split.