Hey @Gert Van Damme, You can build a scheduled script to run every 30 minutes. We sometimes create two deployments and schedule them to run in such a way that records are being updated every 15 minutes. Ensure to test all of that in the Sandbox first to ensure the run time doesn't overlap and cause concurrency issues.

Hey @PaulRipley, I haven't used it myself, but heard from my network that it is not that good, and an ad-hoc built Approval Workflow works better. Overall, I rarely hear anything positive, if ever, about Zone and its products.

If you have WIP, the best practice is to use the Average Costing. Creating new Items to replace the FIFO versions might be the best option. The change would impact the reporting and prcesses in the short term, but is the best option overall if you will continue using WIP in the long term.

If the "Hold" shows up in the System Notes, you should be able to filter the Saved Search based on it. If it is empty for other records, you would need to incorporate other field values in the CASE statement. Not having access to your system, it is hard for me to pinpoint what exactly is missing in your Saved Search.

The Tax Engine for Canadian Sales Tax is fundamentally different from the Tax Engine for VAT. For Canada, you can't directly change the Tax Rate on the Transaction Line, as it is based on the related Tax Codes, Tax Groups, Tax Control Accounts, and related preferences. There is a "Print Tax Code Summary on Sales Forms"…

Hey @Elizabeth Vance, There are a few ways to return TO1234 instead of TransferOrder#TO1234. Try SUBSTR({tranid}, INSTR({tranid}, '#') + 1) or REGEXP_REPLACE({tranid}, '^.*#', '') Without seeing your configuration, it is hard to troubleshoot the issue you have with the filtering. Did you try to use a "Location" instead of…

Hey @STrackwell, When NetSuite says the FIFO is incompatible with WIP, it means that the system won't be able to calculate the COGS reliably. You may be able to process the transactions, but the component consumption won't follow the FIFO costing. The best option is to use Average Costing if you have WIP.

Hey @Brian Finlay, The formula itself appears to be correct. When you use a reference to System Notes in the results, you get duplicated lines, unless you enter particular criteria to limit the results. In some cases, you need to Group/Max the results to avoid duplicated lines. You can probably enter a System Note criteria…

Hey @Thom62, You are correct - NetSuite natively hides the Tax Fields for Canadian Subsidiary Transactions. You should be able to get the tax breakdown for Canadian Transactions via reporting. If there aren't native reports that do that the way you want, you should be able to do that via Saved Searches and formulas,…

Hey @J Clay, That's a limitation of the Electronic Bill Payments" module.

Hey @Elizabeth Vance, Yes, you can do that by customizing the SCM Mobile App and adding a custom element. You can find the related information here: https://suiteanswers.custhelp.com/app/answers/detail/a_id/102936/loc/en_US

Hey @User_TXI1Z, Most probably, those are custom sublists. You can check that by going to Customizations → Forms → Sublists → Item.

Yes, that's correct, you run it for Fully Billed POs.

Hey @Mary Rivas, That is one of the many limitations of ZoneBilling, as it doesn't process the Revenue in the required amount of detail. This is why, with ZoneBilling, you won't be able to process Revenue Reclassification Journals, add Journal Number to the Revenue by Item Summary report, and more. I spoke with the…

Got it. From what I see, the tooltip of the "Status" field on the Quote is misleading, as marking the Quote as Lost doesn't update the status of the related Prospect. You can open a Support Case with NetSuite and propose that this be investigated as a potential defect.

Hey @User_KCDN4, Are your Custom Segments GL impacting? There might be another checkbox on the Custom Segment that needs to be updated for the Distribution Template checkboxes to become available. There is a chance that the sequence of enabling the Custom Segment before or after installing the Bill Distribution SuiteApp…

Hey @SouthernSun, I agree that it would be useful to have an option to add fields such as Project and Amortization to the "Preview Scanned Bill Page". With the current product design, you can't achieve that, even with scripting.

Hey @User_8EO0Q, In the CSV import file, do you list the Vendor Bills with matching Document Numbers one after another? Also, do you use the "Add" or "Add or Update" option? I assume that the CSV import should work if you use the "Add" option and the Bills aren't listed one after another in the import file.

Hey @User_J1YQU, You may need to turn off the "Auto Assign UPC", make the CSV update, and enable the "Auto Assign UPC" after. Try that in the Sandbox first to confirm you get the expected results.

Hey @Ckirk, You would need to get the Host Key from the BMO. You can reach out to your Account Manager, who should be able to assist you in obtaining that.

Hey @User_ZCWF3, In my experience, when you create a Lead, then an Opportunity (which converts the Lead to a Prospect), and then a Quote, marking the Quote as "Lost" only impacts the status of the linked Opportunity. Perhaps the Prospects that match the Quote in your account were updated manually.

We typically use the Custom GL plug-in to change the GL Impact (e.g. GL Account Reclass). We use a SuiteScript for more advanced changes.

Hey @User_V5KBL, That is possible to do via scripting. It is hard to know what exactly you are doing differently. Did you try to hard-code a dummy Customer/Project name to see if that works?

Hey @User_05DQT, In NetSuite, you are typically "closing" a PO when you want to stop the Billing (e.g., the Vendor Contract has been cancelled). When the PO is Fully Billed, NetSuite doesn't allow "closing" it, as it can't be billed anyway. The "line-level" close checkbox is used when you have a Pending Billing PO with…

Hey @BryanV, Their team is usually quick to respond. I recommend sending an email to support@solupay.com and asking them to investigate the issue. If they confirm there aren't any issues on their side, you can double-check if any changes were made in NetSuite to indirectly impact that.

Hey @Alex.S-2016, You would need to explore scripting to achieve this for the "Match Bank Data" page. You won't be able to do that via configuration or workflows.

Hey @user8949742, I have used the "Subsidiary Modification" multiple times, and it hasn't caused any issues recently. It used to have some issues when it was newly released. But I haven't seen any problems in the last 1-2 years. The best is to make the change in Sandbox, run relevant end-to-end tests and reports to confirm…

Hey @Raj_08, You can't do this via Mass Update as the "Can Be Fulfilled" field isn't available there. You can clear that field via CSV Import: The CSV import also allows you to select the "Generate Accruals" checkbox.

Hey @User_6R76W, When creating an Inventory Transfer, you can click Customize → Customize Form on the upper right corner, and then go to the Screen Fields tab to select the Department field.

Hey @User_Q1DPO, You can't do that natively. The workaround is to create a custom "Payments" sublist (Saved Search) and add it under the Related Records, and hide the native "Payments".