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We'd love to hear your thoughts on the Latest updates in the NetSuite Support Community (UI/UX edition) – December 2025. Your feedback is important to us—please let us know what you think or any suggestions you may have in the comments!
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"not ready for production" = YES We fixed about 4 game stoppers out of 5 needed to make it work. It gave shoppers vague errors. It turned out to be a bug with an easy fix. It messed up the header and had other formatting issues. Fixed by altering code. It breaks Google analytics; fixed with advise from SuiteAnswers.…
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We never had that issue and we ran the Reference Checkout for a week before taking it down. If you report the issue, be prepared for the likelihood that they call it an enhancement request!
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Thanks for the heads up about the cart issues JBounds! We don't use the cart, and only use the check-out. The check-out has been working pretty good so far. I ran into one issue today. How do we get our Google conversion analytics working again?? Apparently it doesn't use the analytics code entered into the settings at…
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Never mind. No need for JavaScript. Just created a custom item field named custitem_custom_altimage and type=Inline HTML formula= CASE WHEN {custitem_ImageNumberTwo} IS NOT NULL then '<!-- -->' else '<style>#secondimagediv {display:none;}</style>' end Then, placed that custom Inline HTML field into the header of the item…
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We don't have a verification option turned on in our account. We use PayPal's PayFlow Pro. I see those options in Cybersource settings, but not in PayFlow Pro. Also, 95% of the orders worked OK. It was the 5% that encountered the "Internal Errors" message during checkout that made us shut it off.
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Three customers called today with an "Internal Error" message during store checkout. I'm now reverting back to old system. The last customer said they were using FireFox. I turned off reference checkout while the customer was on the phone. They went through again without any issues (using the old cart). I looked in our…
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From my post #37. 1. "main domain" seems to be working 2. ??? still don't know 3. It works with payPal. Just in a confusing way. The customer gets sent to Paypal and it shows up like they're purchasing <null> for <null> dollars. They enter their credentials and continue (if they're not afraid to sign what looks like a…
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Three things: 1. Edit the configuration file for the bundle, you can add your tracking id and url there and Google analytics will work ! So, do we enter our checkout domain or our main domain in the code below? I assume it is our domain, but it had a cart/checkout domain in there by default and so it made me wonder if it…
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I see two recipes for fixing Google Analytics in Suite Answers. Are both valid for this issue. Is it one or the other or both that needs to be done? 1.https://netsuite.custhelp.com/app/answers/detail/a_id/32972/kw/google%20analytics%20Reference%20Checkout 2.…
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Yes, new cart page / touch point
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Was your site designed/built by John at Cantalupi or by Ruben at BluePoint ? -Tom
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I'd like to see netSuite include a responsive design sample in its list of default themes. If changes outside of the theme are needed (like matching responsive item/category templates), they could be annotated as well.
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I wonder if would be possible for a company to offer bundled responsive design Themes ?
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Rob, email rpena@bluepointusa.net about that cantalupiusa site. They built it for or with John. That is what I've been told.
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Never mind. Our tab labels are little "wonkey". We have a tab labeled "checkout tab" and that has nothing to do with "checkout.netsuite.com" pages. To add to <head> in checkout.netsuite.com pages we are to edit the "shopping cart" tab and NOT the "checkout tab". I had something wrong in my code in the first attempt.
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Looks like some templates could be made adaptive with CSS using this method.. http://lemonade.im
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THANKS. That helped. Now it just sends the users to: ourdomain.com/?whence= That is better. It resolves to our home page and not a failed search page.
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FYI: The scripted way the SuiteAnswers describes is not the best way IMHO. They tell you to hide the NLCRUMBTRAIL by default by wrapping the <NLCRUMBTRAIL> in a <div> with the ID = "hansel" (do this in your sites theme) and set the div's visibility to 'hidden'. Then they say to put their script in the body of pages that…
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Sam, Yea, I did find that I still can't access the <head> for the log-in page (using the tabs). I had done a "tag substitution" in the check out tab and the shopping cart tab ...but it didn't apply to the log-in page. Add this code to ALL pages isn't an option. It needs to only be on that Log-In page. It is a style that…
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I read somewhere in this UG that Tableau was something like $2k-per-seat. What about cost with birst and gooddata?
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Never-mind. Just added an ID to the <div> that holds "<NLCRUMBTRAIL>" and then added a CSS style that hides that div ID on the home page
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Tableau also looks interesting and they use NetSuite. http://www.netsuite.com/portal/press/releases/nlpr11-14-13.shtml http://www.trustradius.com/compare-products/gooddata/tableau What I really want are those AUTO-Annotated Graphs. So, it would add related NetSuite marketing emails and price changes on an item's sales…
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v2016.2 says: Global Distribution Network Enhancements for Faster Content Delivery NetSuite is improving user experience and enhancing our global distribution network by incorporating Content Delivery Networks, or CDNs. The presence of CDNs means faster page load times, especially for users located far from a data center.…
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I guess nobody has tried shotfarm. Can you host your webstore images with box?
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Thanks for the help! We've been using the Reference Checkout 2.01 since you announced it last Friday and it seems to be working. I turned it "off" for log-in and register and I left it "on" for Checkout. I need to edit the header of log-in and register to hide a <div>. I also need to expose some custom fields that we had…
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I tried installing and it says: You cannot install this bundle as it is a copy of bundle 21011 that you previously installed. Never mind. Needed to install previous version. Installing now.
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Yes, new Cart page Hi farrago, Can you please share your URL? __________________ Meir www.MedicalSupplyDepot.com Our URL would not be a very complete example as we've turned off all touch points except for check-out. We'll turn them on later after we fix some issues. T
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If you want to add something only to the log-in page, than add your code to login.ssp. If you want to add something to the entire checkout experience (i.e, all steps), then add your code to index.ssp. OK. The file login.ssp is at... Web Site Hosting Files > Live Hosting Files > SSP Applications > NetSuite Inc. - Checkout >…
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How can I add something to the <head> of one of the stages of Reference Checkout? In particular, the log-in page. I had a style in our head hiding a <div>. It is missing when using Reference Checkout. Thanks, Tom
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Thanks. Its ironic you called it a "simple edit". I wouldn't have had a clue how to do it without your step-by-step "recipe". To me, it seems like the new system requires boat loads of arcane knowledge to do the simplest edits. Farrago, it sounds like you have one simple edit.Thus, for your case, you may find Option#2…