Tom Dalton · Owner · Silver Medal

Never mind. Defect #190187 - GCO: Getting a persistent Error code 500 even after processing GCO order successfully prioritized as an S3 I'm wondering if it would be helpful to just set up a rule in my email to forward all google "order notification failing" emails directly to the NS case # 190187.

The bigger issue (for us) is Defect #192823. Prioritized as an S1. GCO: Shipping methods displayed on the Google Checkout Cart does not computer the real-time rate and displays the value of the Default shipping Method assigned to the shipping items. That one is causing us way more issues as we have to call each customer…

I was hoping this would be the greatly anticipated NS breakthrough that covered a large number of missing ecommerce features (without paying for the services of additional NS partners). Like, real product image names with .gif and .jpg extensions so we can be found by "google image search" ...or a cart that can suggest…

e had three new vulnerabilities that came up overnight. 1. Name = SSL Weak Cipher Suites Supported Description = The remote host supports the use of SSL ciphers that offer either weak encryption or no encryption at all. Note: This is considerably easier to exploit if the attacker is on the same physical network. 2. Name =…

You're doing it the right way, but "the right way" gives the wrong results in NetSuite. There is a long thread about this elsewhere in the UG. I've never heard anything about NS fixing the issue and the issue (and the enhancement request to fix it) has existed for years. T

also, see... https://usergroup.netsuite.com/users/showthread.php?t=14504

Are you saying that your browser can somehow force NetSuite to serve up an image that it doesn't server to any other browsers? I can't see how that would be possible. We use macs so I don't think CTRL+F5 will do anything. Like I said, we have a function in FireFox that forces the browser to erase anything it has downloaded…

NetSuite responded by saying... I checked on this, the steps given to you which did not work is only a workaround that worked for some customers. Caching is happening on the backend which we have no control at the moment. Also, Found this in Google's online help for Chrome. Ctrl+F5 or Shift+F5 "Reloads your current page,…

Your NS account may be on a dedicated server which might make your image cache update quicker. It can be nothing browser related. What you're suggesting would be like me saying my brand of cable box can get the next episode of "the office" before it is actually broadcasted. Like I said, maybe someone else (Like Mark or…

Not what he said. He said he was on a faster server than I am on.

How could the browser have anything to do with it? I'm missing something or else you're not getting the issue. All browsers (that I've used) will upload the image to NS within seconds. I can even browse to the item in the NS back-end after uploading (while not in edit mode) and see the new image ..thus confirming that it…

Is there a way to make NetSuite STOP defaulting the shipping method to the first method used (per customer). We've got the default set to UPS ground for the webstore orders, but it still defaults to the method used on each customer's first order. -Tom

You could use an item template that doesn't show the price. Then, add static HTML (as part of the item description) that shows the item's price. It would have to be manually updated each time the item's price changes. T

We've quit using some of them because of low ROI. We kept NextTag because they were one of the better ones. Froogle/Google-base gets us the most sales and its free. T

Nextopia. Love it. The can set it up to pull from a NS saved item search. So, make a search like "inactive = false and show in web store = True" and give Nextopia the search ID and they'll set it up to pull your data on a schedule. They also have great reports and marketing headers based on what the customer searches for…

NetSuite search has no sorting after the search (by price, popularity etc). NS can't match misspelled searches or plural entries. It doesn't auto-suggest or auto-fill as they type. The "weakness" list is long. I like the Nextopia search, but I just wish it worked directly with our NS data and not just our google-base data.

We lost our secure badge as did other NetSuite web-stores that I've looked at. I think this started the same day that we got the 2010.1 upgrade. -Tom

Anyone using a third party search such as: Nextopia, Celebros, SLI and etc Any recommendations or comments? Bump! Any new information on these other "site search" products? I'm using the Nextopia demo right now. I see one big flaw. It doesn't get its data from NetSuite. So, if you put in alternate terms for an item (in the…

Meir, do tell! Post in here please.

Never mind, we lost our secure badge for a different reason and the problem has been fixed. -Tom

OK. NS, please reset our site. Tom

Thanks for the tip Raymond. Have you done something similar with twitter? I've been seeing retweet on a lot of sites lately. -T PS: I found this retweet code here, but haven't tried doing anything with it... http://www.solidblogger.com/add-retweet-button-blogger-blog-post/ and…

I tried using several other NS web-stores and found them all to be every bit as slow as ours. If our webpage should load in ten seconds (at any "typical" ecommerce service) and it takes a full minute in NetSuite, then that is a full 50 seconds of "down time" for each page load (in my book). So, multiply 50 seconds of down…

Our web-store is incredibly slow today. -Tom

Is there a way to show a separator between items when using a dense list? -T

Is there a way to use the checkerboard effect when using a dense item list in the web store? I'd like every line to be darker. I tried using a custom template and it didn't seem to work when I had the "dense list" option selected along with a "checkerboard template"? -T

Has anyone tried this for their NS web-store.... http://ignitecommerce.com/netsuite/

Fred, do you have a solution for a back-end image generation? Some carts actually take your preferred size and create an image scaled to that size. They don't constrain with HTML (which reduces image quality) but rather they actual create and store a sized image based on your sizing preferences for both thumbnails and your…

Fred, I didn't mean to shock you. You say "You have to take into consideration that Netsuite is a lot more than just an ecommerce engine" ...yes, but ALL I'm talking about is the "ecommerce engine" that is included with NS. As others have said, the rest of NS is a separate topic and "the rest of NS" seems to do the job.…

"sitekreator" looks too featureless in the e-commerc area. Looks more like an OK blog creator. We'd be looking for a long feature list for e-commerce users ...like faceted search, item reviews etc. (see list of features at https://usergroup.netsuite.com/users/showthread.php?t=20994&page=7)