Tom Dalton · Owner · Silver Medal

Jasone, how does one apply the batch script that you provided? It is for a mac user, right? On a different topic, here is a mac program that works a lot like WorldShip and also works with thermal printers.http://www.nrgsoft.com/products/mac/ups/macpro/index.php T

Thanks Bob. I use folder actions to auto-upload (via ftp) any new files dropped into a specific folder on my mac. I love the folder actions for mac. Can you post a screen shot of the folder action that you created to print EPL2 files? Thanks, Tom

Yes, it is at... Setup > Accounting > Shipping > Packages subtab ..when logged into the administrator role. NS puts all items in one "virtual box" unless "ships alone" is specified for an item. T

You've got to be logged in as the administrator to edit packages. Well, at least in our account. Also, one big shortcoming with packages is with how they are handled in kits. You can have TWO items that each have different boxes specified. You combine the two items into a kit and NS disregards the members box settings. It…

We found one of the issues and it goes back many years in NetSuite. We have added a custom field to NetSuite and it asks "is this a residential address?" during store check-out. Unfortunately, we aren't clever enough to make that information auto-transferred over to the customer's record prior to the web-store order being…

Enhancement 106570 and Enhancement 130037

They gave me an enhancement number. Enhancement 53445 Description: Shipping - Charging Handling table. It isn't a very detailed description, so I'll just assume that they have a proper description somewhere that only NS can access. -T

Disregard the case listed above. I found it's detailed description and it says... Shipping / Handling: provide a way to charge a per weight unit increase to a flat rate if weight exceeds specified quantity. That is not what we are looking for. T

The shipping and/or handling cost on the item record is an "either or" proposition. In other words, for "UPS ground handling" ...you would set NS to use the handling rate in the UPS ground "shipping item" or in the item record, but not both. Also, you set NS to use the shipping rate in the UPS ground "shipping item" or in…

That is also an either/or proposition. You use shipping tables or you don't. You don't combine them with any other handling rules. There are two or three places where they need a "use this in addition to" option. -Tom

Is there still no way to do this? We also can't dump the approval process in order to get NetSuite to commit inventory on an unapproved orders. Is there another way? -Tom

Yea, I wasn't implying that NS is slow to add requested features. While the slowness point may be true, I was actually just giving him a date range in case he wanted to find the enhancement and add his name to it. After looking for it, I came up with nothing. Its probably in there somewhere, but I couldn't find it. T

They almost need a new status "approved & backordered". So, if we approve an order that only has items without available inventory, then it commits the inventory, but sets the SO to status = "approved & backordered". We need them committed when back-ordered because otherwise NetSuite calculates the wrong order amounts for…

However, if you wanted to print Endicia labels outside of NetSuite, you would have to sign up for an additional Endicia account of a different type; for technical reasons the NetSuite-integrated accounts cannot be used with their desktop software or other 'flavors' of service. I think it is also for financial reasons. The…

I just got a response to my case. He basically retracted his description of what that field does and then described it just like what I was telling him it should do. It IS just for the weight of the box (as we had hoped). It is NOT for the weight of the box and all the contents that will be in it (as we were initially…

When was it introduced? I just recently noticed it. I figured that it was VERY new because when I went to the "HELP" section of NetSuite ...it made NO MENTION of any weight column in the "packages instructions". See attached image...

OK, I'm re-interested in Shipwire for fulfillment. Has anyone used them and stayed with them? I'm looking for positive reviews of their service... or negative ...so, I can make up my mind on using them. -Tom

I found a few drawbacks. 1) You can't use your UPS account and may loose some discounts that you have established with UPS. I asked the rep if we still get the UPS volume discounts using their service and he wouldn't answer. He would say "I can't say that you'll get the UPS discounts, but I think you'll find our overall…

Enhancement 84731: - Vendors> please add Department / Class / Location fields on Vendor records to default into A/P Transactions (Purchase Orders, Bills, etc.) and also to use in conjunction with Role Restrictions.

Fred, how are you liking Kuhne and Nagle ? -Tom

Thanks for the information Tom. Yes i realize that too they do not use our own shipping account so i believe they probably get big discounts since they use their own accounts to ship on behalf of everybody's orders. However, as long as shipping from their UK warehouse to European countries (which include the original…

Someone asked for us to list our fulfillment services. It varies based on the item and the location of the vendor. If the vendor is close and the items are light weight, then we keep the items in our warehouse. If the vendor is far away and has a large minimum, we go searching for a fulfillment warehouse in the same town.…

Update... Has anyone in this group tried shipwire?

Thanks Carl. That would work, except that many of our orders have multiple fulfiments from multiple vendors. Then this work flow wouldn't work. We still have the problem where one email is generated for each and every tracking number on a fulfillment. The customers don't seem to mind, but it is somewhat unprofessional…

OK, lets make it $250.

I'm still not able to send out tracking mumblers after orders ship. It worked, but sent out a separate email for each tracking number. So, a person with a four package order would get four emails and each email would have all four tracking numbers. That was using the {trackingnumbers} field. I also tried {results} instead…

Our UPS tracking numbers email are auto-generated based on a saved search. The search criteria = Type = Item Fulfillment Tracking Number = not empty Date Created = on or after thirty days ago Date Last Modified = 1 days ago Status = Item Fulfillment:Shipped Location = Bloomington Warehouse Ship Via = none of CUSTOMER PICK…

This is one of those features that is POPULAR enough that NS should skip making us all re-invent the wheel with mixed results and MUCH frustration and wasted time. They should just give us a simple preference page for auto-sent tracking emails and handle the set-up for us. The preferences would ask us to set what shipping…

I tried using {linkedtrackingnumbers} and I get "ERROR: Field Not Found", so we switched it back to {trackingnumbers}. The only "real" remaining issue is that it emails a separate email for each tracking number (even though each email lists all tracking numbers for that order). So, a TEN PACKAGE order gets TEN fulfillment…

We have been using the saved search method of sending out tracking numbers for about a year. I do have one issue. Why doesn't it attach the sent "tracking number email" to the customers record under "general>messages" or even the messages/history area on the fulfillment or the sales order? All other NS generated emails are…