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We'd love to hear your thoughts on the Latest updates in the NetSuite Support Community (UI/UX edition) – December 2025. Your feedback is important to us—please let us know what you think or any suggestions you may have in the comments!
Comentarios
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Defect #460020 and with new defect prioritization program, it is a "u3" and should be resolved in 3 to 6 business days.
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Celigo said it is because NetSuite is giving an error "when Celigo does a lookup for the item". See attached image. [ATTACH=JSON]{"data-align":"none","data-size":"large","data-attachmentid":425742}[/ATTACH]
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I try to contact NetSuite thought the "support center" and I get this.... [ATTACH=JSON]{"data-align":"none","data-size":"full","title":"contact-netsuite.png","data-attachmentid":425201}[/ATTACH]
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We do not use Merchant eSolutions! We use PayFlow Pro. We have the issue!
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Getting this... [ATTACH=JSON]{"data-align":"none","data-size":"custom","height":"138","title":"paypal-issue4.png","width":"900","data-attachmentid":424901}[/ATTACH] and this....…
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I try to submit a case to Netsuite online and I get no email confirmation and when I submit the case I get this..... [ATTACH=JSON]{"data-align":"none","data-size":"full","title":"cant-make-case.png","data-attachmentid":425199}[/ATTACH]
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not likely because the issue was intermittent. It seems to have gone away for now.
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What payment processing service do you use?
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Defect #- 429176
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I assume it throws of our bounce rate with google analytics... otherwise, I wouldn't worry about it. -Tom
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Oh, I see now. It was something that ONLY happened on FRIDAY the 30th. Maybe NetSuite did something on that day. Updates seem to happen on Friday evenings. We had 10k+ visits to that page on the 30th. Nothing before and nothing after that date.
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The payPal site says "Increase in 10601 errors for DoCapture API".en Anyone else having PayPal payflow pro issues today? Comentario por Tom Dalton Jan 13, 2017 2:31PM
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NO FIX! We're getting a larger number of un-processable orders. After they get it fixed, we'll have to call every customer and get their credit card number again so we can get a new authorization.en Anyone else having PayPal payflow pro issues today? Comentario por Tom Dalton Jan 13, 2017 2:36PM
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Never mind. It is still happening. Anyone else?
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Up for a minute and down again. Just tike yesterday.
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Same here. Two days in a row.
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We're still down. Loosing money. Customers calling.
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Is anyone else getting Intermittent outages? We keep loosing NetSuite for three or four minutes and then it comes back online. Currently it is down for us.
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We've been getting Intermittent outages? We keep loosing NetSuite for three or four minutes and then it comes back online. Currently it is down for us.
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and up again.
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Back-end seems to be back now. Intermittently. Web-store is still 100% down.
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It appears that netsuite is down as of 5:14pm CST. -Tom
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cleared up here as well
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"...a degradation in performance for customers local to that datacenter". What does "local to that datacenter" mean again? We're in Illinois.
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My login screen had been saying "waiting for system.NetSuite.com" for about 4 minutes ...just to log into NetSuite. Speed log says: <!-- 261 s: 54% #113 cache: 0% #0 -->
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We're 100% down at the moment.
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Down again
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Problem seems to have been fixed
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Same issue here.
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I think I found a fix for one of the issues. There is a preference in setup->accounting-> accounting Preferences that says "allow overage" yes/no. It was set to NO. We had it set to YES for the past 10 years. Many times with NetSuite upgrades we have found that we LOOSE a random preference setting. no idea why. In this…