We have also been moved to the NA3 center, and are seeing an unusually high number of bounces, plus calls from customers not receiving their email confirmations, or even gift certificates.

Our account was moved to a data center. That makes sense.

It looks like we need to update our links to that used to point to shopping.netsuite.com to xxxxxx.shop.netsuite.com. Not sure when that change was made, but apparently there was an update made to the WSDK codes.

And back... for now.

We are dead in the water.

Netsuite UI totally down... we are unable to work... 2:08 PST.

As of about 5 minutes ago, looks like we're dead in the water.

Than you. System 2 is working slowly, but working.

I can't wait for my turn to go through the dance! I filed a case as well. Is there anywhere where NS post a weekly update of changes from the Weekend? It seems like it would consolidate and improve the speed of troubleshooting.

Us too, in addition to some of the servers NS uses apparently being on a block list.

Running again, but very slowly.

The frustrating thing is we had basically 2 hours of being unable to place orders, have a functioning website, receive inventory, etc., and there is no acknowledgement whatsoever from Netsuite. For a company that expects you to put all your eggs in one basket, you'd think they would be more proactive with their…

Washington State, dead in the water.

Us too. Down. :(

Same problem here. For the last week or so all Paypal orders have been showing as pending. I have been manually overriding and copying the information from the emails Paypal sends. Pretty time consuming.

Also down, acct 722337.

Good God, it's slow. We're running into problems with transactions, and our web store is practically unuseable.

Thanks for the help! I swear that we tried this while we were on the phone with tech support yesterday, and no dice. Today it worked. WEIRD.

Completely locked out now.... Got the system2 link to work... so far!

Extremely slow right now....

The billing tab of orders now has a "payment events" sub tab which has the cvv info we used to have right in front of us on the billing tab. --> Mmmm... that change took place like last version (so like 8 months ago). Weird. We've been manually approving orders so we've been looking at this every day, and I swear it just…

We are down.... and the status.netsuite usually doesn't reflect reality for us... Slow performance and non loading site seem like they may be getting better....

We had an order come through with a total of $0 - but with all items on it. This is a customer who had previously been declined. What is going on?

This error is now across even more users on our account.

Better now.

Backend is unuseably slow. Can't save a sales order without timing out We are dead in the water at the moment. Becalmed, even.

Something odd seems to have happened with Email over night. Our order confirmation emails started showing the data from vendor item # under the options column at 2:30 this morning and nothing I can do seems to stop it. ?

Looks like all customers are still seeing tax in our cart. :(

We cannot view or edit items at all.

Well, NS says it should be fixed early next month. It is however, classified with the dreaded S3 - which generally means a fix time between now and hell freezing over. Hopefully they are on target though, and I will actually be able to set up my shipping in December.