Unable to connect to Oracle Analytics Mobile App

Jahnavi-Oracle

Thanks Subhakara I'll check that. But I remember I was able to login with the same url last year. Do you know if something has changed with the new updates?

Subhakara Netala-Oracle

Before July2022 update there was a different URL for Mobile Apps, that was Magic URL. Now Magic URL is not required, we can login with host name but I think Server has to allow login page to open on mobiles.

Shehan Barman Roy-Oracle

Hi Jahnavi,

Can you follow the below link and try out?

In case your OAC is in public you can try with the url format https://<hostname>:443.

If not, then you have to generate one Client secret ID by configuring one new external application in IDCS and generate the Client Secret ID while you configure the External Application in IDCS.

Please refer to the document link shared below. Prior to starting, please make sure you have full access to your OCI IDCS.

https://docs.oracle.com/en/cloud/paas/analytics-cloud/aaios/using-oracle-analytics-android-and-ios.pdf

Thank You.

using-oracle-analytics-android-and-ios.pdf

Jahnavi-Oracle

Hi @Shehan Barman Roy-Oracle , Thanks for the response. I can see in the OAC instance details page in OCI that it shows Network Access - Access Type - 'Public'.

So does that mean https://<hostname>:443 url should work in mobile without any additional steps or not?

Shehan Barman Roy-Oracle

Yes , it should work!!!

Jahnavi-Oracle

Hi @Shehan Barman Roy-Oracle , @Subhakara Netala-Oracle , Have you tried updating the below highlighted options in OCI in your experience for 'Oracle analytics' Mobile app to work? This is again related to the error(refresh token error) I am getting when trying to connect 'Oracle analytics' Mobile App.

Shehan Barman Roy-Oracle

HI Jahnavi,

As per the setup document 'Is Refresh Token Allowed ' is checked.

Regarding the Redirect URL, this is what the document says.

"

Select Refresh Token, Authorization Code, Implicit, and Allow non-HTTPS

URLs.

c. Enter these URL schemes exactly as specified:

• Redirect URL: dopplermobileapp://nodata

This URL scheme identifies the application to open.

• Post Logout Redirect URL: dopplermobileapp://logout

"

Thank You.

Regards

Shehan

Jahnavi-Oracle

Thanks @Shehan Barman Roy-Oracle , will try this.