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RPD Upload Failed - OAS 2024

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  • SteveF-Oracle
    edited Apr 25, 2024 8:44PM

    @userva

    To Mostafa's point:

    1. Are you running this command from the OAS server?
    or
    2. Are you running the command from a client installation on your local Windows laptop/desktop?
    If on the client, which version of the client tools do you have installed?

    You may not want to post here in public, if not, the open an SR. It would be good to see your endpoint manager outputs


    java -jar <OracleHome>/bi/endpointmanager/jlib/bi-endpointmanager-impl.jar <DomainHome> <OracleHome>
  • Mostafa Morsy-Oracle
    Mostafa Morsy-Oracle Rank 6 - Analytics Lead

    one more point to you have Multiple Network Cards Configured in the OAS Server

  • userva
    userva Rank 4 - Community Specialist
    edited Apr 25, 2024 9:02PM

    @SteveF-Oracle

    I am trying to upload from the OAS Server, and even from client installation same issue not able to upload.

    Please see attached for endpoint manager outputs.

    nslookup result:

    D:\oracle\product\config\domains\bi\bitools\bin>nslookup madpappd01
    Server: dns19-hq2
    Address: 10.121.24.11

    Name: madpappd01.company.net
    Address: 10.121.40.143

    hosts file entry:

    10.121.40.143 madpappd01.company.net MADPAPPD01

  • Mostafa Morsy-Oracle
    Mostafa Morsy-Oracle Rank 6 - Analytics Lead

    I will recommend the following steps:

    1. Ensure your hostname matches the <initialMachine> endpoints in [DOMAIN_HOME]/config/fmwconfig/bienv/core/bienv-components.xml
      Note stop services and take a back up before making any changes here.

      If you are unable to update your host file, then use the following workaround:

     

    • Create the file biserver.txt in [DOMAIN_HOME]/config/fmwconfig/bienv/core/
    • Edit the file and add only the hostname  (that matches bienv-compoonents.xml)
    • Restart the services
    • Run the command
  • In addition to previous points, check the biserver-diagnostic log to see if there are any timeout errors from one of the plugins, similar to "Internal error has occurred: IO Error: Socket read timed out". If upload task is taking longer than 2 mins there is a chance it will timeout and fail. It might be a separate issue to figure why its taking a long time but at least if you see timeout error it could explain why downloadrpd works but uploadrpd does not.

    Thanks

    Gayathri

  • BigRedScott
    BigRedScott Rank 1 - Community Starter

    We are getting the same error as well without the -S or -N switches. Download is working.

    sh command script:

    #!/bin/bash

    cd /home/oracle/RPD

    /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/datamodel.sh uploadrpd -I xxxxxxxxx.rpd -W xxxxxxxx -SI ssi -U weblogic -P xxxxx

    the following returning results:

    Post uploadrpd REST with url: http://xxxx.xxxxxxx.net:9505/bi-lcm/v1/si/ssi/rpd/uploadrpd
    Service Instance: ssi

    Operation failed.
    An exception occurred during execution, please check server logs.
    System exit code: 1

    bi-lcm-rest.log results:

    [2024-05-07T11:42:49.986-05:00] [bi_server1] [ERROR] [] [oracle.bi.lcm.pojo.si.rpd.RpdManager] [tid: 152] [userId: weblogic] [ecid: 988e4fec-ec83-4928-be59-31b913c9b85b-000011d5,0] [APP: bi-lcm-rest] [partition-name: DOMAIN] [tenant-name: GLOBAL] [SI-Key: ssi] Exception installing new RPD: null
    [2024-05-07T11:42:49.986-05:00] [bi_server1] [ERROR] [] [oracle.bi.lcm.rest.si.rpd.RpdEndpointV1] [tid: 152] [userId: weblogic] [ecid: 988e4fec-ec83-4928-be59-31b913c9b85b-000011d5,0] [APP: bi-lcm-rest] [partition-name: DOMAIN] [tenant-name: GLOBAL] [SI-Key: ssi] uploadRpd: Exception during RPD file upload: null

  • Sumanth V -Oracle
    Sumanth V -Oracle Rank 8 - Analytics Strategist

    @BigRedScott - Are you trying to execute the upload and download command directly from server or from client installation. Please confirm.

  • RajeshPolavarapu-Oracle
    RajeshPolavarapu-Oracle Rank 6 - Analytics Lead
    edited May 7, 2024 7:01PM

    Hi @BigRedScott


    Based on the message -

    Post uploadrpd REST with url: http://xxxx.xxxxxxx.net:9505/bi-lcm/
    Service Instance: ssi

    I see that there is a call to your bi internal channel (the port 9505 belongs to bi internal channel).

    You can check OAS URL endpoints and see if there are any errors while checking.
    Here is the doc -

    How To Check Your Oracle Analyitcs Server (OAS) URL Endpoints (Doc ID 2895594.1)

    If you find any errors then you may raise an SR with OAS support to debug further.

    Thanks

  • userva
    userva Rank 4 - Community Specialist

    @SteveF-Oracle @Mostafa Morsy-Oracle

    Thanks for ur help, now the RPD upload and download both are working as expected.

    Resolution:

    Create the file biserver.txt in [DOMAIN_HOME]/config/fmwconfig/bienv/core/

    Edit the file and add only the hostname  (that matches bienv-compoonents.xml — MADPAPPD01)

    Restart the services