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Failed single shot step: Start all Servers with: Execution of /run/media/oracle/u01/Middleware/Oracl

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User_CGBX8
User_CGBX8 ✭✭
edited August 13 in Oracle Analytics Cloud and Server

HI All,

While configurating OAS 6.4 on Linux I am getting below error , upon checking the logs i could see below failed msgs. Can someone help me on this.

Log Filed failed msg:

Failed single shot step: Start all Servers with: Execution of /run/media/oracle/u01/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3

2022-12-16 11:14:27,680 SEVERE [49] oracle.bi.install.config.actions.BIConfigAction - Non-skipped failure during configuration action: Execution of /run/media/oracle/u01/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3

oracle.bi.exec.ExecutionStatusException: Execution of /run/media/oracle/u01/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3

at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:106)

at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)

at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)

at oracle.bi.install.config.steps.startup.StartAllServersStep.executeSingleShot(StartAllServersStep.java:63)

at oracle.bi.install.config.basesteps.SingleShotActionStep.execute(SingleShotActionStep.java:31)

at oracle.bi.install.config.basesteps.StepList.execute(StepList.java:85)

at oracle.bi.install.config.actions.BIConfigAction.doExecute(BIConfigAction.java:137)

at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:412)

at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:99)

at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:122)

at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)

at oracle.as.install.engine.modules.configuration.action.RequestQueue.performSequentialExecution(RequestQueue.java:339)

at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:315)

at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:198)

at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:82)

at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:87)

at java.lang.Thread.run(Thread.java:750)

Suppressed: oracle.bi.exec.ExecutionStatusException: Execution of /run/media/oracle/u01/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/status.sh failed with exit value 1




Comments

  • KRC Eric
    KRC Eric ✭✭✭

    Hello,

    It looks like you did not get any feedback trying to run config.sh for OAS 6.4. I got the exact same errors in my log with the exception of the date/times & the /run/media/oracle path.

    oracle.bi.exec.ExecutionStatusException: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3

    My screenshot did make it to 84%. Were you able to resolve this?

    Thanks!

    Eric

  • Christian Berg-0racle
    Christian Berg-0racle ✭✭✭✭✭

    Eric, thsi thread was abandonned. If you have a question, please post it with a screenshot, detailed information about OS and precise versions as well as the detailed log to the forum.

  • KRC Eric
    KRC Eric ✭✭✭

    Thanks Christian, I will do this. Is this the correct thread/forum?

  • Christian Berg-0racle
    Christian Berg-0racle ✭✭✭✭✭

    Yes, since there is no specific "OAS only" forum and OAS anyways is just the evolution of OBIEE.

  • KRC Eric
    KRC Eric ✭✭✭

    Thanks Christian.

    This is my initial config attempt for a brand new OAS 6.4.0 base installation (not patched) on Oracle Linux Server release 8.6.

    It is running on WLS 12.2.1.4 that has been patched to WLS PATCH SET UPDATE 12.2.1.4.220929. Here is a screenshot of the error from the configuration progress (step 9 of 10):

    Here are details from the install2023-10-10_03-20-25PM log file. The config notation at the bottom is actually a folder :

    2023-01-10 17:39:54,085 INFO [108] oracle.bi.install.config.basesteps.BIActionStep$1 - Failed single shot step: Start all Servers with: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3

    2023-01-10 17:39:54,085 SEVERE [108] oracle.bi.install.config.actions.BIConfigAction - Non-skipped failure during configuration action: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3

    oracle.bi.exec.ExecutionStatusException: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3

           at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:106)

           at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)

           at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)

           at oracle.bi.install.config.steps.startup.StartAllServersStep.executeSingleShot(StartAllServersStep.java:63)

           at oracle.bi.install.config.basesteps.SingleShotActionStep.execute(SingleShotActionStep.java:31)

           at oracle.bi.install.config.basesteps.StepList.execute(StepList.java:85)

           at oracle.bi.install.config.actions.BIConfigAction.doExecute(BIConfigAction.java:137)

           at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:412)

           at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:99)

           at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:122)

           at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)

           at oracle.as.install.engine.modules.configuration.action.RequestQueue.performSequentialExecution(RequestQueue.java:339)

           at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:315)

           at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:198)

           at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:82)

           at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:87)

           at java.lang.Thread.run(Thread.java:750)

           Suppressed: oracle.bi.exec.ExecutionStatusException: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/status.sh failed with exit value 1

                   at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:106)

                   at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)

                   at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)

                   at oracle.bi.install.config.steps.startup.StartAllServersStep.executeSingleShot(StartAllServersStep.java:73)

                   ... 13 more

    2023-01-10 17:39:54,086 INFO [108] oracle.bi.configassistant.config.actions.main.BIConfigMain - Collecting diagnostic information following startup failure. See log file: /u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM/jpsOnFailedStartup.out

    2023-01-10 17:39:54,086 INFO [108] oracle.bi.exec.ExecScript - Executing: [jps, -l]

    2023-01-10 17:39:54,086 INFO [108] oracle.bi.exec.ExecScript - Logging script stderr and stdout to /u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM/jpsOnFailedStartup.out

    2023-01-10 17:39:54,285 INFO [108] oracle.bi.install.config.actions.BIConfigAction$1 - Zipping up config assistant log files to /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bilogs/bieeconfiglogs_2023-01-10_03-29-25PM.

    zip

    2023-01-10 17:39:54,286 INFO [108] oracle.bi.install.config.actions.BIConfigAction$1 - Zipping up the following log files and directories:

    /u01/app/Oracle/Middleware/Oracle_Home/install2023-01-10_03-29-25PM.log

    /u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM

  • Christian Berg-0racle
    Christian Berg-0racle ✭✭✭✭✭

    Is there any more info in the zipped config logs?

    bieeconfiglogs_2023-01-10_03-29-25PM.zip

  • KRC Eric
    KRC Eric ✭✭✭

    Besides a subfolder containing 17 items (screenshot) there is a install2023-01-10_03-29-25PM.log file that has the similar information at its end of file as the other log file.

    2023-01-10 17:39:54,085 SEVERE [108] oracle.bi.install.config.actions.BIConfigAction - Non-skipped failure during configuration action: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3

    oracle.bi.exec.ExecutionStatusException: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/start.sh failed with exit value 3

       at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:106)

       at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)

       at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)

       at oracle.bi.install.config.steps.startup.StartAllServersStep.executeSingleShot(StartAllServersStep.java:63)

       at oracle.bi.install.config.basesteps.SingleShotActionStep.execute(SingleShotActionStep.java:31)

       at oracle.bi.install.config.basesteps.StepList.execute(StepList.java:85)

       at oracle.bi.install.config.actions.BIConfigAction.doExecute(BIConfigAction.java:137)

       at oracle.as.install.engine.modules.configuration.client.ConfigAction.execute(ConfigAction.java:412)

       at oracle.as.install.engine.modules.configuration.action.TaskPerformer.run(TaskPerformer.java:99)

       at oracle.as.install.engine.modules.configuration.action.TaskPerformer.startConfigAction(TaskPerformer.java:122)

       at oracle.as.install.engine.modules.configuration.action.ActionRequest.perform(ActionRequest.java:15)

       at oracle.as.install.engine.modules.configuration.action.RequestQueue.performSequentialExecution(RequestQueue.java:339)

       at oracle.as.install.engine.modules.configuration.action.RequestQueue.perform(RequestQueue.java:315)

       at oracle.as.install.engine.modules.configuration.standard.StandardConfigActionManager.start(StandardConfigActionManager.java:198)

       at oracle.as.install.engine.modules.configuration.boot.ConfigurationExtension.kickstart(ConfigurationExtension.java:82)

       at oracle.as.install.engine.modules.configuration.ConfigurationModule.run(ConfigurationModule.java:87)

       at java.lang.Thread.run(Thread.java:750)

       Suppressed: oracle.bi.exec.ExecutionStatusException: Execution of /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/status.sh failed with exit value 1

          at oracle.bi.exec.StdinProcess.runProcess(StdinProcess.java:106)

          at oracle.bi.exec.ExecScript.executeScript(ExecScript.java:191)

          at oracle.bi.exec.ExecScript.executeSynchronousScript(ExecScript.java:95)

          at oracle.bi.install.config.steps.startup.StartAllServersStep.executeSingleShot(StartAllServersStep.java:73)

          ... 13 more

    2023-01-10 17:39:54,086 INFO [108] oracle.bi.configassistant.config.actions.main.BIConfigMain - Collecting diagnostic information following startup failure. See log file: /u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM/jpsOnFailedStartup.out

    2023-01-10 17:39:54,086 INFO [108] oracle.bi.exec.ExecScript - Executing: [jps, -l]

    2023-01-10 17:39:54,086 INFO [108] oracle.bi.exec.ExecScript - Logging script stderr and stdout to /u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM/jpsOnFailedStartup.out

    2023-01-10 17:39:54,285 INFO [108] oracle.bi.install.config.actions.BIConfigAction$1 - Zipping up config assistant log files to /u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bilogs/bieeconfiglogs_2023-01-10_03-29-25PM.zip

    2023-01-10 17:39:54,286 INFO [108] oracle.bi.install.config.actions.BIConfigAction$1 - Zipping up the following log files and directories:

    /u01/app/Oracle/Middleware/Oracle_Home/install2023-01-10_03-29-25PM.log

    /u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM

  • Christian Berg-0racle
    Christian Berg-0racle ✭✭✭✭✭

    2023-01-10 17:39:54,086 INFO [108] oracle.bi.configassistant.config.actions.main.BIConfigMain - Collecting diagnostic information following startup failure. See log file: /u01/app/Oracle/Middleware/Oracle_Home/config2023-01-10_03-29-25PM/jpsOnFailedStartup.out

    ^--- What does the .out say?

  • KRC Eric
    KRC Eric ✭✭✭

    Hi Christian,

    That log file is quite small but does not really reveal much to me. Here is the entire contents:

    94929 oracle.sysman.oio.oioc.OiocOneClickInstaller

    100898 weblogic.Server

    109191 oracle.bi.security.credential.BICredentialReaderCli

    108905 com.siebel.analytics.javahost.standalone.Main

    100811 weblogic.NodeManager

    94909 oracle.as.install.configlauncher.GLCMConfigLauncher

    109245 sun.tools.jps.Jps

    Thanks!

    Eric

  • User_CGBX8
    User_CGBX8 ✭✭

    Hi Eric,


    Please apply the latest bundle patch below and run the configuration again.

    Critical Patch Update (CPU) Advisor For Oracle Analytics Server and Oracle Business Intelligence - Updated for October 2022 (Doc ID 2832967.2)


    Regards,

    Harish

  • KRC Eric
    KRC Eric ✭✭✭

    Hi Harish,

    I have actually just applied the patch & will be attempting the config very soon. I will update the thread with my results.

    Thanks!

    Eric

  • Christian Berg-0racle
    Christian Berg-0racle ✭✭✭✭✭

    Beaten by Harish.

    If this also fails - open an SR because this really shouldn't happen.

  • User_CGBX8
    User_CGBX8 ✭✭

    Following the steps given in patch properly should work as it worked for me.

    Regards,

    Harish

  • KRC Eric
    KRC Eric ✭✭✭

    Hi Harish & Christian,

    The config failed again with the latest bundle OAS/BI patch installed. The on-going issue is that the bi_server1 will not start & the other managed servers like presetnation,scheduling,etc do but the machine name is missing the last character. This is very strange.

    I do have an Oracle SR open.

    Thanks!

    Eric

    Name      Type      Machine          Restart Int Max Restart Status

    ----      ----      -------          ----------- ----------- ------

    AdminServer   Server     xxxxx.xxxxxx.com unknown   unknown   RUNNING

    bi_server1   Server     xxxxx.xxxxxx.co unknown   unknown   FAILED_NOT_RESTARTABLE

    obips1     OBIPS      xxxxx.xxxxxx.co 3600    5000     RUNNING

    obijh1     OBIJH      xxxxx.xxxxxx.co 3600    5000     RUNNING

    obiccs1     OBICCS     xxxxx.xxxxxx.co 3600    5000     RUNNING

    obisch1     OBISCH     xxxxx.xxxxxx.co 3600    5000     RUNNING

    obis1      OBIS      xxxxx.xxxxxx.co 3600    5000     RUNNING


    $/u01/app/Oracle/Middleware/Oracle_Home/user_projects/domains/bi/bitools/bin/status.sh

    Patch 34624887   : applied on Wed Jan 11 22:21:29 CST 2023

    Unique Patch ID: 24944046

    Patch description: "OAS BUNDLE PATCH 6.4.0.0.0(ID:220921.1630)"

      Created on 21 Sep 2022, 20:45:45 hrs PST8PDT

      Bugs fixed:

       33224748, 34281256, 33805790, 34238514, 34001026, 34096755, 33916991

       30470774, 34414314, 33869907, 33797660, 34009900, 34315332, 33720427

       34310485, 34142612, 34436455, 34335300, 32546214, 33516861, 34092760

       32912302, 33588352, 34521699, 26993239, 34125009, 34315283, 34366157

       33693709, 34052535, 31946228, 33693180, 33924690, 34030053, 33294581

       33514004, 31767037, 33701783, 33919961, 34028495, 33386435, 33806520

       33749090, 33760033, 34202250


  • Christian Berg-0racle
    Christian Berg-0racle ✭✭✭✭✭

    SR...

  • KRC Eric
    KRC Eric ✭✭✭

    Hi Christian,

    I did indicate in my prior post I have an open SR regarding this issue. As an Oracle customer, I'm very surprised with a fully patched, fresh install this is failing. This is very reproducable. It is starting to resemble a bug to me.

    Thanks.

    Eric

  • Christian Berg-0racle
    Christian Berg-0racle ✭✭✭✭✭

    Yes it does which is why an SR is the only way to get something going. If the SR doesn't move forward, then escalate it. This will force them to look deeper into it. It's tedious but it's the process. Stay behind it, update it and escalate.

  • KRC Eric
    KRC Eric ✭✭✭

    Hi Christian,

    Yea, I'm working the SR. Do you know if OAS 6.4 works or certfied with WLS 12.2.1.3? The reason I ask is that I am also going to perform an in place upgrade from OBIEE 12.2.1.4 to OAS 6.4. I'm trying to determine if I need to update WLS prior. WLS upgrades are not very easy, especially if one has to manually rollback.

    Thanks!

    Eric

  • Christian Berg-0racle
    Christian Berg-0racle ✭✭✭✭✭

    When you install OAS 6.4 it already comes with its own WLS as well. It's not something you do as a stand-alone task.

  • KRC Eric
    KRC Eric ✭✭✭

    Hi Christian,

    I think I see my difference as I am using enterprise & not standard edition. There are a couple of threads in the enterprise edition forum. I probably should have been posting there as that is what I have been installing/troubleshooting instead of here. I found this thread via google outside of the support communities. My apologies!

    I was post going to post my OBIEE 12.2.1.4 to OAS 6.4 enterprise upgrade question regarding WLS 12.2.1.4 in the OBIEE 12.2.1.4 but I did find in the in-place upgrade dcoumentation in the "About the Upgrade Process" section does require a separate WLS 12.2.1.4 install in a new Oracle home: About the Upgrade Process (oracle.com)

    There are also a couple of threads there showing WLS 12.2.1.4 requirement for OAS Enterprise:

    OAS Install — oracle-tech

    OAS 6.4 stack installation — oracle-tech

    Not sure if there is a way to move my questions/responses to Harish's thread to that forum. Regardless, I did get my OAS server up & running by strongly engaging MOS per you recommedation! Thank-you so much!

    I did have to install 3 WLS patches.

    Patch 30729380: Coherence 12.2.1.4.3 Cumulative Patch using OPatchPatch 30729380: Coherence 12.2.1.4.3 Cumulative Patch using OPatch (Coherence is installed as part of FMW 12.2.1.4 infrastructure installation)

    Patch 34065178: MERGE REQUEST ON TOP OF 12.2.1.4.0 FOR BUGS 34010500 33903365 (Because I installed with JDK 1.8.0_341)

    Patch 34542329: MERGE REQUEST ON TOP OF 12.2.1.4.0 FOR BUGS 34280277 26354548 26629487 29762601 (To get OAS EM to deploy properly).

    Thanks!

    Eric

    According to the Oracle's Install/Config documentation for OAS 6.4 (enterprise), WLS needs to be installed separately in the roadmap section.

    Oracle Analytics Installing and Configuring Oracle Analytics Server, 2022 (6.4)

    Oracle Analytics Server requires an existing Oracle Fusion Middleware Infrastructure installation and must be installed in the same Oracle home directory as Oracle Fusion Middleware Infrastructure. Therefore, you must obtain the following distributions: fmw_12.2.1.4.0_infrastructure.jar, (Linux) oa_platform-6.4.0.0.0-linux64.jar, and (WINDOWS) oa_platform-6.4.0.0.0-win64.jar .

    The OAS software download page, it shows the same.

    Oracle Analytics Server