Oracle Analytics Cloud and Server

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Problems with upgrading accounts

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I did an account upgrade on Friday and when I verified my bank card, €93 was debited and has not been returned to date, why is this happening?

Best Answer

  • Thanks for the extra info.

    So, you ended up in the "wrong" forum, this space covers only the Oracle Analytics products.

    You could try https://community.oracle.com/customerconnect/categories/oci-cloud-infrastructure-general : it's a parallel (but independent) forum from this one and that page is for the general Oracle Cloud Infrastructure page.

    I just don't know if they also cover payment questions. I believe there is a chatbot assistant in the cloud page, maybe that one can have a better link for you.

    I really can't help more than that, because that's a topic out of my scope. All I know is that here (this forum), can't help because it's for a given family of products only.

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