Resources and Best Practices
- Check out the latest Release Update here
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- Configure, Price, Quote [CPQ] learning subscription - Earn the Explorer Badge!
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Oracle CPQ How-To's: Short videos about CPQ
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Configure Price Quote
Discussion List
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Doc Designer Merge PDF attachment in different paper sizesSummary: As a sales user I need to merge construction drawings in A3 landscape paper size to the Quotation document which is in A4 portrait paper size. Content (please e… -
How to upload Harrison Assessment results to Talent Profile?Summary: Is there a way to upload Harrison Assessment (HA) results to the Talent profile? If not, what is the feasible solution to allow the manager to view their team's… -
Can we have multiple SSO (Corporate Active directory and B2C Azure in a Single CPQ Instance ?Currently we have Azure Active Directory (Corporate AD) Configured and is working as expected for the corporate users, but we have another Azure B2C (External customers)… -
Is it possible to hide tab without hiding everything on the tab?Summary: I want to hide tab but it has a lot of attributes on it. So, if possible I want to hide tab without hiding everything on the tab. Content (please ensure you mas…
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Lines are not deleted from Salesforce when deleted from Commerce CPQ quoteSummary: The new CPQ Connector 8.8 has been installed on our test site. Items are copied over to Salesforce through the integration files. When an item is deleted from C…
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Actions → Send an email using BML processingContent (please ensure you mask any confidential information): I would like to send an email using BML with an Action created in Processes → Document → Actions. I plan t…
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Ajax enabled Recommendation rule not working on UIHi Team , Anyone faced similar issue before ? Constraint rules are running correctly when needed, but the value shown on UI is the old value instead of the value that sh… -
How can I hide the button of parts Number search and Serial Number searchHow can I hide the button of parts Number search and Serial Number search on the CPQ configuration? My customer don't use them and want to hide them. Are there any ideas…
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What is CPQ Password Expiration Behavior for Sales user?Summary: Our sales users access CPQ through SFDC. They never directly login to CPQ. Does their CPQ password expires once the number of days set in the general setting is…
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use formula is disabled for line level text attributeSummary: I have created a text attribute in line line level grid and want to populate the attribute using function. but it is not working .that means the values are not …
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Can we copy approval history in next version in CPQ quote?Summary: We need to copy the approval history in next quote version. Content (please ensure you mask any confidential information): once we click on "New Version" action…
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Impact on current Bu's due to transitioning current development to a new Commerce process.Summary: As per the current release - multiple commerce process can be integrated with single Oracle Fusion Sales instance. Our Customer has a requirement to transition …
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Can we modify the CPQ login error message?Summary: Content (please ensure you mask any confidential information): Can we replace CPQ login error message with Custome message. Version (include the version you are…
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Reporting Manager EmailsSummary: We're unable to send emails from reporting manager, either on demand or scheduled. I can successfully create a report and export, but if I setup an email to be … -
Can we run the standard commerce integration for specific condition?Summary: We have requirement that we don't want to sync few of the cx attributes to CPQ when opportunity is in 4- Negotiation stage. It is possible to run this integrati…
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Locked user account on demo environment cpq-10194Summary: The superuser account on demo environment cpq-10194 is locked. Content (please ensure you mask any confidential information): Who can help unlock a user accont …
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Unable to edit single select menu entries?Summary: We are currently unable to edit menu entries for single select menu attributes at the product line level. I'm curious if anyone is experiencing the same issue a…
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Integration: Querying Salesforce Native Fields FailsSummary: We are trying to query the Salesforce Opportunity Field Territory2, which is a lookup field to the Territory object. However, it’s failing with this error when …
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CPQ - How to send the external file attachment to customer directly from Email Proposal action?How to send the external file attachment from the CPQ system using Email Proposal action apart from Quote PDF document.
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Issue Updating Order Number in Transaction Using SOAP 2 - FileNotFoundException ErrorSummary: I am encountering an issue when trying to update an order number in a transaction using SOAP 2. The request fails, and I receive the following error response: … -
Is it possible to use multiple instances of the same sub-model in Asset Based Ordering?Summary: When saving configurations with multiple instances of the same sub-model as Asset, the configuration on second and third instance is missing when opening the as…
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BOM Mapping and Pricing IssueHi Team, I have created a BOM mapping, but while configuring the product, the price is displayed as "On Request." Bill of material panel. I have added the BOM pricing in…
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CPQ Price Engine - how to pass Customer ID when using 'CalculatePrice' APISummary: Hello - we're using Oracle CPQ's price engine to dynamically calculate price based on a variety of inputs (customer ID, item, item categorization, etc.). For ou… -
Quote unlock based on User session timingsAccording to Oracle documentation, if a quote is locked and the user session times out, the quote should be automatically unlocked. However, there are some inconsistenci…
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CPQ Commerce prices, How can I ensure that the price entered is the final price for the quote?In the commerce process, the sales user is responsible for entering the list price for items. We made the price attribute editable, but when the quote is saved, the ente… -
Restrict pricing execution- Pricing PortalSummary: Scenario is, From Fusion Pricelist we are integrating Product and price to Data table, and we are writing advance condition to get the Price of the product. For…
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VAT on Quotation headerSummary: We need to retrieve the VAT that will be added to the sales order to the Quotation header from the receiving Option in fusion Is it Possible to map the 4 priori…
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In pricing portal can we show different costs for single parts in matrix form?Summary: In pricing portal can we show different costs for single parts in matrix form & that matrix can we show in the subdoc layout.please confirm can we do this using…
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Can we change the Available Rate plan name in Line Item Grid?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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CX Customer Connect CPQ Showcase: 12/5 @2PM ET!Please join us on December 5th @ 1PM CT/2PM ET for a live session with our CX SE Solution Experts to gain more insight on how you can drive better business outcomes leve…