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Field Service
Discussion List
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Display the Enroute time in an activity fieldSummary: Capture activity Enroute time so it can be displayed in the activity details screen. Content (please ensure you mask any confidential information): In customer …
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Are the legacy URLs login.etadirect.com and api.etadirect.com already deprecated as of November 3?Summary: Hello - I was just wondering if the legacy URLs login.etadirect.com and api.etadirect.com are permanently cease to exist today, November 3rd, 2023? Reasons I as…
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Set capacity categories on resources in OFSCContent Hello there I need information how can we to set capacity categories on resources in OFSC application. Can we do it using Capacity Management API? Regards, Prash…
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Moved: We need to restict data access for other BUThis discussion has been moved.Fernando Parreira-Support-Oracle 1 view 0 comments 0 points Started by Fernando Parreira-Support-Oracle
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Activities assigned by manually running a routing plan trigger undesired message stepSummary: Activities are tagged with "Do Not Reassign" when they are assigned to resources by a routing plan that was manually run by a dispatcher. Content (please ensure…
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How can we generate an activity along with inventory within "install" or "customer" poolSummary: Has anyone tried to create an inventory along with an activity creation? Content (please ensure you mask any confidential information): How can we simultaneousl…
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como se puede hacer para ver la propiedad [calendar_days_from_activity_booking]Buenas, como se puede hacer para poder ver la propiedad: Dias del calendario de reserva de la actividad [calendar_days_from_activity_booking] si se puede ver desde los F…
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Impacts of activating the "Allow update activities and offline sync after overnight ..." flagSummary: What can be the impacts of activating the "Allow update activities and offline sync after overnight within the following number of hours" flag in an environment…
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Oracle Field Service - custom pluginsSummary: When using OFSC application when connected to VPN some of the features like maps and custom plugins are not working. Please let us know whether OFSC has any lim…
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When using Get activities Rest API is there a way to use a wildcard in the parameters?We are using the Get activities REST API (https://docs.oracle.com/en/cloud/saas/field-service/cxfsc/op-rest-ofsccore-v1-activities-get.html) and trying to see if there i…
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Its Important to know how to handle and solve this "Address is not resolved"Summary: We added this full location to the resource location and the map cannot get it "Haramain Road, Al Nakheel District, Jeddah 21483, Saudi Arabia"
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Multiple API calls being made from OFS Custom PluginSummary: Hello, We have created custom plugins for OFS and are using some REST APIs to get and post data, However we are facing an issue, that the plugin is making multi…
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Saving an Ad-Hoc filterSummary: When a user creates an Ad-Hoc filter, is it possible for that specific user to save the Ad-Hoc filter so it can be used again later? Content (please ensure you …
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Certificate Renewal for SAML Login PolicySummary: Customers want more information about the message "Replace OFS Metadata by December 6, 2023"Fernando Parreira-Support-Oracle 72 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle
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Assigning an activity to resources a particular resource type only when it is preferredHi Team, We a particular Resource Type called In-House-Engineer (IHE) . The resources of this resource type should be assigned activities only if they come as 'Preferred…
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How to make immediate updates on the Parts Catalog using the REST API services?Summary: Hi there. Based on the documentation, Part Catalog REST API takes up to 4 hours to apply the incremental updates on the system Parts catalog. I was wondering if…
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WATCH REPLAY: Oracle Field Service 23D Release Deep DiveWatch the OFS 23D Release Deep Dive replay here Summary: Product Management reviews new features in the 23D release of Oracle Field Service. Content : Watch the replay o…
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Its important to know how to access API for "add to installed" of "required inventory"Summary: We need to know from where can get API for add to installed of required inventory as mentioned in this doc we cannot find it "https://docs.oracle.com/en/cloud/s…
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SSO with Microsoft MFA on Android work profile not workingSummary: We are trying to implement Microsoft MFA as login authentication, on the Android "work" profile with Microsoft Intune/company portal, using SAML. Content (requi…
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Ability for Technician to have a solution for massive Photo UploadsHi, Ability for Business to have a solution for massive Photo Uploads to be taken care by Technician Mobility app where Number of Pictures can range from few to thousand…
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Is there a dedicated API for User Types?Summary: Hi there. Just wondering as I was checking the REST API for Oracle Field Service documentation and I didn't see any dedicated API for User Types, is that right?…
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What is the logoutURL for Field service for Azure ADSummary: Content (required): Need the LogoutURL for SAML Azure AD, see https://learn.microsoft.com/en-us/azure/active-directory/develop/single-sign-out-saml-protocol Ver…
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Moved: How to move personalization in Oracle Fusion HCM from one instance to anotherThis discussion has been moved.Fernando Parreira-Support-Oracle 1 view 0 comments 0 points Started by Fernando Parreira-Support-Oracle
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How to configure channel to external system in message scenarioSummary: The external system is configured using OFSC outbound WSDL. I would like to know how the channel in message scenario can be configured to send message to the ex…
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Any articles/documentations I can get regarding battery consumption for OFSC mobile?Summary: Content (required): Hi Team, My client plans to shift to OFSC mobile from their current custom application. One issue they have is in relation to the battery co…
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Its important to change the default of the activity start timeSummary: Its important to change the standard of the activity start time as when adding activity without entering the start time , the start time is always coming with 1…
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I want to Put validations on 'odometer' field based on the value appear in 'Last meter reading'fieldSummary: I want to Put validations on the 'odometer' field based on the value that appears in the 'Last meter reading' field that "Odometer" value should be Greater than…
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List of Users (Technicians, Supervisors etc)Summary how to view all list of users in the systemContent If I want to see all list of users including field technicians, supervisors, area managers etc how and from wh…
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Where do I find more information about daily extract(property files export) removal in 22DSummary: Customers are receiving the alert "property files are being deprecated" on applications>daily extract screen and want to know where they can find more informati…Fernando Parreira-Support-Oracle 152 views 9 comments 0 points Most recent by Renato Kermentz-Support-Oracle
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Automatic launch of pluginSummary: Is it possible to launch a plugin based on field conditions? Content (required): For example when a technician installs an inventory item and indicates the inve…