To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Get Started with Redwood: Oracle Cloud SCM and Purchasing
Field Service
Discussion List
-
Moving to the Start Location After Completion of ActivityContent Hi Gurus, We are currently working on a Use Case in which we need to the After the completion of few Activities the resource needs to come back to the home locat… -
OFSC NotificationsContent Hi , We have a requirement as below. Can somebody please suggest a way to implement : Whenever a job is assigned in OFSC, we sent out notifications to engineer. …
-
Inbound API Error 69172-Some fields could not be updated- changed by user: %sContent Hello Everyone, One of my inbound API trying to update some fields like SLA start and SLA End, but not able to perform, as it gives below error Some fields could…User_2025-02-03-19-26-15-806 14 views 1 comment 0 points Most recent by User_2025-02-01-07-02-40-559
-
calendar type fieldsContent Hello, I want to create properties in field service environment with a calendar type field. Is this particular functionality feasible? For example I am creating …User_2025-02-03-20-16-47-345 36 views 2 comments 0 points Most recent by User_2025-02-03-20-16-47-345
-
Child resources inheriting work zone from ParentContent Hi Gurus, I have studied in OFSC documentation like, child resources will inherit the work zones from parent, if we don't configure any work zone for child. But …User_2025-02-03-21-38-01-427 28 views 2 comments 0 points Most recent by User_2025-02-03-19-39-16-500
-
How to invoke an external application without having to Login explicitlyContent Hi, Need help on this. There is a requirement where technician should be able to open an external application (i.e IoT AM in our case) without having to provide … -
Pass both index and value of a custom propertyContent Hi Gurus, Is there any way to pass both index and value of a enum property in message scenario. Please guide me on how to pass both together. Regards, Ramya VUser_2025-02-03-21-38-01-427 32 views 2 comments 0 points Most recent by User_2025-02-03-21-38-01-427
-
Capacity check - Multiple time slots in same bucketContent Hi Gurus, We have a requirement to have two different activities with different duration. one activity type with 1hr duration and another with 2hr duration. So w…User_2025-02-03-21-38-01-427 34 views 0 comments 1 point Most recent by User_2025-02-03-21-38-01-427
-
Phone Ext not passed to Android Device Phone DialerContent Hi When a customer's "hyperlinked" phone # in OFSC is clicked on, it loads the android device's phone dialer with the phone #. However, if the phone number inclu…
-
Restrict WorkloadContent Hi There, Can we restrict the workload of the technician. Say in 9 hours of working only 3 activity can be done by the technician. And rest cannot be assigned to… -
Add multiple customer inventory in one REST requestContent Hi All, I am trying to create multiple customer inventories in one REST request. I know the API can be used to create one inventory at a time, but to create larg…User_2025-07-18-13-09-13-687 18 views 2 comments 0 points Most recent by User_2025-07-18-13-09-13-687
-
Read only Travel TimeContent Hi Team, Has anyone come across this scenario where the technician cannot adjust the travel time. If he has to adjust the superior has to be notified on the trav…
-
Read Only FieldsContent Hi Team, Is there any option to make a field read-only after a particular field is selected. For Eg: Answers are given in radio button, when option A is selected…
-
Viewing the Parent Resource Name in the List ViewContent Hi Gurus , Our Current Resource Structure is such that we have a team(Group) which consists of Resources . The customer wants to View the Team to which the Activ…User_2025-02-03-22-01-17-623 35 views 3 comments 0 points Most recent by User_2025-02-01-09-01-51-418
-
Menu ItemContent Hi Team, Is there a way to put an action link in the main menu screen? Only option seems to be adding a menu item but I am unable to find any documentation to cr…User_2025-01-29-17-52-39-333 41 views 6 comments 0 points Most recent by User_2025-01-29-17-52-39-333
-
Need to change "Routes" filter valueContent Hi, In Daily View we can filter on the basis of Routes which is currently defined as the ratio of Pending activities to that of the total activities. So my quest…User_2025-01-31-22-24-47-317 33 views 0 comments 0 points Most recent by User_2025-01-31-22-24-47-317
-
Set regular expression rules on inventory serial number fieldContent Hi All, I have a requirement where I need to set the length of the OOB field : Serial number - 'invsn' as 12 digits. As I can see in OFS, there is no way to set …User_2025-07-18-13-09-13-687 48 views 2 comments 0 points Most recent by User_2025-07-18-13-09-13-687
-
Apply restrictions on property by validating the characters lengthContent Hi, I'm trying to display an error when the technician enters defined number of characters on string property type. for example: i have property "Update Apartmen…User_2025-02-03-19-10-33-530 54 views 6 comments 0 points Most recent by User_2025-07-18-13-09-13-687
-
Applications icon in Oracle Field serviceContent Hi All, Can anyone know how to consume a REST API in oracle field service? Kindly guide me how to do it? Thanks, Muthulakshmi
-
Link ActivitiesContent Hi All, I have a requirement as once the activity has been created manually by an admin, based on the activity type it should create the three sub activities aut…User_2025-02-03-18-29-17-316 22 views 4 comments 0 points Most recent by User_2025-02-03-18-29-17-316
-
Routing Profile ExecutionContent Hi All, I have created an immediate routing plan against one bucket and I have created one activity based on the conditions which was created in the routing plan…User_2025-02-03-18-29-17-316 21 views 2 comments 0 points Most recent by User_2025-02-03-18-29-17-316
-
Set work SkillContent Hi, Anyone aware how to do bulk update for around 5000 resources work skill in OFS? I have tried set work skill API, when I tried to run through script it false …
-
OFS - Assign Resoruce to ActivityContent Requirement: Oracle Service Cloud (OSC) will send Dateandtime(in timestamp) format for an activity. From that we will extract Date(2018-02-01) and time (10:12) a…User_2025-02-03-17-31-41-889 27 views 12 comments 0 points Most recent by User_2025-02-01-08-03-31-185
-
Automatic Quota Settings in OFSCContent Hi Gurus, We have configured Quota in our instance and we are editing the "Quota%","Min Quota" and other parameters manually for every day/month. Is thery any wa…
-
Property for linking activitiesContent Hi Gurus, I am new to OFSC. I am trying to link two activities, I have created link templates and in Activity -> Link Tab, when i try to link another activity by…
-
Getting response from external system in OFSCContent Hi All, With OFSC, i am trying to integrate another external system. Is there any way from OFSC to send the request to other systems and process the response we …User_2025-02-03-21-38-01-427 35 views 4 comments 0 points Most recent by User_2025-02-03-21-38-01-427
-
Pinned JobContent Hi All, I was looking for a pinned job solution in OFSC. In some of the business cases, business would like to pin a job to a technician at a particular time in …User_2025-01-29-17-52-39-333 31 views 2 comments 0 points Most recent by User_2025-01-29-17-52-39-333
-
XSL Transformation - Breaking a String into Separate Lines and ValuesContent Hi. I'm new to OFSC and XSL Transformations. Our ERP sends a value to a custom property in OFSC called "a_parts_installed" This property holds a list of all part…User_2025-02-03-17-58-36-827 27 views 2 comments 0 points Most recent by User_2025-02-03-17-58-36-827
-
Inventory and parts catalog linking settingContent Hi All, I am trying to implement parts catalog in application for which I am not able to find the linking field between inventory and parts catalog. Whenever a s…
-
OFSC Documentation in different LanguagesContent Hello, As OFSC supports multiple languages, is there by any chance that the documentation is also available in these languages? We are specifically looking for O…