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Field Service
Discussion List
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Routing is not working properlyContent Hi, I created a bucket and three groups in it which contains single resource in each group. Configured work zones for three groups and when I configured a routin…User_2025-02-03-19-51-40-332 35 views 4 comments 0 points Most recent by User_2025-02-03-19-51-40-332 -
Integration Cloud Service approach for integration between OSvC and OFSCContent During recent release webcast (Feb 2017) we got to know Integration Cloud Service used for integrating OSvC and OFSC. Do we have configuration document which par… -
Single Sign on in OFSCContent Hi, Has anyone had any prior experience with implementing single sign on in OFSC with login request coming in from an oracle/non oracle CRM system. As a login po… -
Open a URL in a new tabContent Hi all, I have a requirement in which i have a 'hit URL' plugin which opens up a URL when a user hits this button. The issue i am facing here is that when the us…
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Custom Date PropertyContent Hi, Is it possible to create custom date & time property in "mm-dd-yyyy hh:mm:ss" format in Oracle Field Service Cloud I tried using regular expression but didn'…
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Setting a value of a field based upon value of another fieldContent I was wondering if there are rules or something in OFSC that would set the value of an enum dropdown field based upon the value of another enum dropdown field. A…
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Populating location information from GPS on the activityContent Hi All, We have a requirement where location GPS information needs to automatically populated on the activity when a field technician is creating an activity fro…User_2025-02-03-19-24-48-785 28 views 2 comments 0 points Most recent by User_2025-02-01-09-01-51-418
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Can customer use TOA Rel Feb 2017 internal plug-ins or are those only for Oracle product...Content http://docs.oracle.com/cloud/latest/fieldservicecs_gs/FAADU/FAADU.pdf page 8. Internal plug-ins affect the behavior of the Oracle Field Service Cloud platform an…
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TOA Accelerator Add-in compiling issueContent I have started integrating OSvC with OFSC using Oracle TOA Accelerator. I have followed steps given in this document and downloaded the code from this source. I … -
Populating Work Zone ShapesContent Hi, We are trying to populate Work Zone Shapes via APIs. To perform this task we are using Metadata/WorkZone API with the following endpoint : /rest/ofscMetadata…User_2025-01-31-15-52-40-757 23 views 0 comments 0 points Most recent by User_2025-01-31-15-52-40-757
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Travel Time and Home ZonesContent We are using the Start, End and Home Zone support for our resources in addition to Work Zones. The questions is that we have set the Home Zone radius to be no mo…
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OFSC SalesForce integrationContent Hi All I am trying to integrate OFSC(16.2) with Salesforce (Point to Point integration). 1. I created a notification method external system in OFSC. 2. Added all…User_2025-02-03-19-33-14-904 15 views 6 comments 0 points Most recent by User_2025-02-03-19-33-14-904
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Oracle Field Service Cloud Integration with EBSContent Current System Info: We are using Oracle EBS 12.1.3 version. We have weblogic basic addition installed (on to middleware) and on top of that we have discoverer f…
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Home Zone Center vs Start/End Location - Who Wins?Content Understanding the benefits/features of each method, which of these two methods takes priority if all are filled in? How about if you want to use one as a "perman…User_2025-02-03-19-15-07-022 28 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Barcode scanning featureContent 1) Do we have barcode scanning feature - to scan barcode for inventory in Oracle Field Service Mobility ? 2) If so, how do we access / use the feature using the …
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How to use the navigation view of Maps - Oracle Field Service?Content Hi Guys, I have a question about Oracle Field Service, is it possible to navigate using the GPS/Maps of Oracle Field Service? I'm able to view the "direction" in…User_2025-02-03-17-21-20-770 22 views 0 comments 0 points Most recent by User_2025-02-03-17-21-20-770
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Oracle field service cloud and Siebel integrationContent Hi, I am trying to make the outbound from TOA to Siebel on premise to work but the TOA outbound configuration expects a '.com' public domain for the external sys…
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Using Smart ForecastingContent Hi All, One of our customer is looking for using Smart Forecasting module in OFSC. They have NOT enabled Quota Management (Resource Settings --> Resource Informa…
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WADL fileContent Hi All If anyone know how to generate WADL file or have link to download WADL file please let me knowUser_2025-02-03-19-33-14-904 21 views 0 comments 0 points Most recent by User_2025-02-03-19-33-14-904
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How to configure Oracle Field Service?Content We have Oracle Service Cloud (Right now)environment, and would like to configure Oracle field service as well. Please let us know how to configure Oracle Field S…
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Configuring Routing ProfileContent Hi All, I was trying to run the routing feature in OFSC on bucket with two activities in pending status. After running the routing plan I get an error 'No provid…User_2025-02-03-19-54-31-936 19 views 4 comments 0 points Most recent by User_2025-01-31-15-52-40-757
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Resource WorkZone Mismatch ErrorContent Hi, When I try to move activity on Core Manage Interface via drag and drop I am getting "Resource workzone mismatch" error. The 2 resources have the same work zo… -
New Field Addition UPDATE in Notifications in Oracle Field Service CloudContent Hi All, Oracle Field Service Cloud. I want to add a property field in the Notifications Configuration-> Notification -> Activity -> Update Activity (New Field) T…User_2025-02-03-17-18-39-270 13 views 0 comments 0 points Most recent by User_2025-02-03-17-18-39-270
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Using the list of Technicians to populate a combo boxContent I’m looking for a property that contains a list of technicians that I can add to a mobile form. Or, I would like to create a custom property that uses the techni…
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Travel time alternativesContent Hi, This is a question around travel time computation within OFSC. OFSC offers predictive travel and google maps integration for travel time computation however …
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Single Sign On Capability in OFSCContent Hi, Does OFSC support Oracle Single Sign On for login? Version Oracle Field Service Cloud
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Move activities between techniciansContent Does OFSC supports movement of activities between technicians during routing process? If yes how can this be achieved? Thanks Version Field Service Cloud
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Datasource MappingContent Hi All Has anyone connected SFDC to OFSC datasource and made use of external data source object details in sfdc. I am trying to do same, unfortunately do not kno…User_2025-02-03-19-33-14-904 33 views 0 comments 0 points Most recent by User_2025-02-03-19-33-14-904
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Stop booking activities once quota consumed is 100%Content Hi, I have enabled %stop booking for a time-slot/Capacity Category combination. So once Quota used = Total quota for a time-slot/capacity category combination no…
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Drip feed assignment capability in OFSCContent Hi All, Just wanted to understand whether drip feed assignment capability exist in OFSC? Thanks Shilpa Version Field Service Cloud