To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Field Service
Discussion List
-
Pass User name to external systemContent Hi All, I have a requirement where i need to pass the name of the person who has created the activity for the technician. I found an OOB field uname which i thin… -
Resource Type in Outbound MessageContent We have a requirement to send the Resource Type and a few other custom properties of Resource information back to upstream system but ptype only sends the ID of …
-
Unable to delete a link TemplatesContent Hi, I am created a Link Template and after some time when there is no use of it,So i am trying to delete it but i can't able to do. Because there is no option to…
-
Read only field in Activity layoutContent Dear Experts, There is a requirement where we want few fields to be read only once a specific activity type is selected while creating an activity in OFSC. But t…
-
Sending Sick resource back into bucketContent Dear Experts, We have a requirement that whenever a resource is sick during the day, his schedule is updated with Non-working reasons, then all the remaining act…
-
Integration using SOA 12cContent Hi, We are facing an issue while setting up the integration with OFSC using SOA suite, wanted to check if anyone has faced this issue before and if this could be…
-
bulk updates of activity types in OFSCContent Hi, Is it possible to bulk update "Activity Type" using REST or SOAP? -
XSL Transformation for dataContent Hi, I need to show data(history of data) on screen and for that just practice, I have two files xml (data file) and xsl for data to be view in html. Can anyone h…User_2025-02-03-19-51-40-332 34 views 11 comments 0 points Most recent by User_2025-02-03-21-33-18-276
-
OAuth 2.0 using JavaContent Has anyone tried OAuth2.0 using Java? How do we pass the parameters client Id , client secret , grant type and all ? Please let me know if some had worked on thi…
-
Adding Plugin to Core ManageContent Hey , We are trying to add plugin to core manage module . We tried creating plugin at Action Management using Entity as Activity and Base Action was left blank .…User_2025-02-03-22-01-17-623 34 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
-
Not able to find Oracle Tap application for Mobile agent app on App Store of iTunesContent Not able to find Oracle Tap application for Service Cloud - Mobile agent app on App Store of iTunes Please help. Regards, Ketan Chaudhari
-
Bulk Update Activities Using SOAP inbound APIContent Is it possible to bulk update activities using SOAP inbound API in ofsc?
-
Permission Issue while Adding Required Inventory Using Soap APIContent Hi, We are trying to add the required inventory using SOAP API but we facing the permission Issues .
-
How to copy value of equipment entity property field to activity entity property fieldContent Hi All, i am working on a requirement where i need to copy the value of a equipment entity property field to activity entity property field. for ex: i have a fie…
-
Required Inventory using REST APIContent Hi, Is "model" attribute a mandatory field while assigning required inventories using bulk update of activities in OFSC with REST API? I have attached a screen s…
-
Timestamp Capturing on Starting and Completion of an ActivityContent Hi, We need to capture Timestamp at the start and Completion of an activity using custom created button. Is there any way to fulfill this requirement? Thanks in …
-
Adding Model name at Resource InventoryContent Hi , We have a test case for which we followed the following steps: 1. We added an inventory type : Weight which is non serialized . 2. We added the required inv…User_2025-02-03-22-01-17-623 29 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
-
Linking two activities in Mobility viewContent Hi How can we Link two activities in Mobility view ?..how can we configure 'Links' action in mobility view ?
-
Linked activity updatesContent I have subscribed a set of events from postman, if I have an activity "A" that is linked to activity "B", will I get the updates if activity B has started or upd…
-
Creation of Time ZonesContent Hi Guys, Is there a way to add time zones in OFSC 17.2 version? For e.g. CST, PST etc. Regards, ShankarUser_2025-01-29-17-52-39-333 24 views 2 comments 1 point Most recent by User_2025-01-29-17-52-39-333
-
OFSC - Install Versus Break FixContent Hello, Just a query. I am interested in the types of businesses that people who use OFSC work for, and if they are more centred towards Installation type activit…
-
Adding Non-Serialized InventoryContent Hi all, I have a requirement for adding 'Required Inventories' to activities in bulk using APIs. The problem I am facing is that, using APIs while I try to updat… -
updating fields while creating activityContent When we are creating an Activity through API (Postman) ,we are not able to fill or update the address and Zip/Postal Code fields, We don't get any data relevant …
-
Truck Capacity SolutionContent Hi, Wanted to understand, if there is a way we can achieve Fleet (Truck) capacity management solution using TOA. Use case is as : There is a company which delive…
-
Google Maps Standard ModuleContent Hi , We are trying to use Google Maps instead of Oracle Maps, it would helpful if someone could help me understand that how the address resolution gets affected …User_2025-02-03-22-01-17-623 41 views 5 comments 0 points Most recent by User_2025-02-03-19-30-01-975
-
Non Routed ActivitiesContent Hello, We have an increasing amount of activities not routed due to: “Potential profits would not cover the company expenses” We have changed many settings, and …
-
Work Zone ShapesContent Hi, What is the significance of using work zone shapes ? How do we configure them ? Regards Arpit Version 17.2
-
Propose activities that could be done by a specific TechnicianContent After a Dispatcher has identified a white space in the technician route (e.g. in the afternoon of today), he wants to assign activities to that tech. As the cust… -
Customer CommunicationContent Hi All, Just wondering if anyone uses the OFSC modules to communicate directly with customers in regards to the status of the resource going to their site, and w…
-
Linked Activity statusContent After linking the activities in OFSC can we retrieve the details of linked activities and status of the linked activities by using Rest API ?????????????????????…