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Field Service
Discussion List
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Usage Of Parts CatalogContent Hi, I have got few questions related to Parts Catalog as below: 1. How & where can I access Parts Catalog in Core Manage? 2. Is it possible to add Parts Catalog …
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Outbound Messages limiting to a particular time onlyContent Hello Everybody, Is it possible to limit the flow of outbound messages in a system for a particular instant of time or between a time limit? Because we were faci…User_2025-02-03-19-26-15-806 22 views 3 comments 0 points Most recent by User_2025-02-01-09-01-51-418
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OFSC Screen LayoutContent Hi, Are the custom fields visible only after all the standard OFSC fields in the list view in the UI? I have placed a custom field between some standard OFSC fie…User_2025-02-03-22-09-41-868 24 views 2 comments 0 points Most recent by User_2025-02-01-09-01-51-418
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Adjust column width in Activity list viewContent Hi, Is it possible to adjust/re-size the width of columns in Activity List view? Currently, word wrap is enabled on the column, but even then, it is occupying mo…
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Geocoding issues in Field ServiceContent Hi, I'm currently investigating some issues we're seeing with the OFSC geocoding functionality whereby we're finding either geocoding failures or incorrect locat…
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Customer Communication Cloud ModuleContent Hi, Has anyone used this Customer Communication Cloud module and do manuals exist for it? If so, how do I find / get them? I have a client who is interested in t…
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Is_activity_scheduled in block conditionsContent Hi, We have a requirement to change the activity status when an activity is scheduled. For this, we created a custom status field and implemented set property on…
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Can anybody explain the proper usage of in Message scenario Patterns tab?Content See the snippet below, here i am trying to print the value of property which is user defined I_PIID in the message body, when i am trying to print it without ta…
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Custom Action behavior in OFSCContent Hi, I have created a custom action ABC on base action ‘end _activity’, with custom param on Activity entity. I want to use this action link on mobility layout in…
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String Field effecting the layoutContent Hi all, I have a requirement where a string field should be there as a Read Only field, upon configuring the field and adding a field of large length my lay out …
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Usage of Service Request in OFSCContent Hello Experts, During the course of implementation we have looked into various Objects of Field Service like Activities ,Resource,Inventories and Users. Apparent…User_2025-02-03-22-01-17-623 32 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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OFSC layout behaviourContent Hi, We have to add 160 enum properties and 160 string properties in a tab named ABC in core manage and mobility activity details layout with the more than 90 vis…
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Deletion of the routed ActivitiesContent Hello Experts , We are currently working on a use case which has following Scenarios : * A set of activities are created in OFSC from Service Cloud . * The Activ…User_2025-02-03-22-01-17-623 16 views 3 comments 0 points Most recent by User_2025-02-01-09-01-51-418
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Manual Activity CreationContent Hi Gurus, I am new to OFSC. I tried to create activity manually as per the document link. https://docs.oracle.com/cloud/latest/fieldservicecs_gs/FACMU/CoreManage…
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Expiry of SubscriptionsContent I have created a subscription with a couple of events, I got an ID(say ID1 and a page number PG1) , I have left it idle for 36hrs and the subscription has expire…
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Creation of Activity Work skillsContent Hi Experts, I am trying to send the skills needed to do a job against an activity. I am unable to find the JSON object in the API documentation. Below is the lin…User_2025-01-29-17-52-39-333 14 views 4 comments 0 points Most recent by User_2025-02-01-09-01-51-418
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Adding multiple Activity Type in the Blocking ConditionContent Dear Experts , We are currently working on a scenario in which we need to add multiple activity types to the blocking condition . That is in Blocking conditions …User_2025-02-03-22-01-17-623 19 views 1 comment 0 points Most recent by User_2025-02-01-09-01-51-418
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Multiple Workzone keys for one workzoneContent Dear Experts, Can we have multiple WZ keys for one WZ ? If yes, then what is the syntax? Are these WZ key comma separated or anything else separated ? Regards, V…
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BI Tool compatibility with OFSCContent Dear OFSC experts, Do we have any compatible tools which can take OFSC data as input to publish some flexible reports. Regards, Vivek Kumar Version 17.8
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Unable to delete pending tasks in OFSCContent Hi, We are now dealing with multi day tasks, which can have more than 1 segment. I observed that when i delete pending activities, OFSC deletes it from that part…User_2025-01-31-22-24-47-317 12 views 2 comments 0 points Most recent by User_2025-01-31-22-24-47-317
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How to fetch the Activity details using SOAP APIContent Hi Team, I'm trying to get all the activity ID's based start time and status=accepted using SOAP API. So for this scenario I have taken outbound wsdl of TOA but …
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Handling multi day task status from external systemsContent Hi, We integrated OFSC with external mobile application. We are using Multi day tasks in OFSC and especially facing problems in handling the status updates from …User_2025-01-31-22-24-47-317 27 views 1 comment 0 points Most recent by User_2025-02-01-09-01-51-418
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Assisting ConfigurationContent Hi Team, I was trying to implement Assist functionality in my function. I had selected the action link create_teamwork and put it in resource hint screen. Also, …User_2025-01-29-17-52-39-333 29 views 1 comment 0 points Most recent by User_2025-01-29-17-52-39-333
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Usage of Districts for RoutingContent Hi, We have a use case in which the customer is using Districts in the Address. Based on the Districts specified the Activities should be routed to the resources…User_2025-02-03-22-01-17-623 31 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Rest APIs for searching activities assigned to a resourceContent Hi, As a part of integrating OFSC with Mobile, We have a requirement to retrieve and display all the activities associated with a resource for a given day or giv…User_2025-01-31-22-24-47-317 23 views 3 comments 0 points Most recent by User_2025-01-31-22-24-47-317
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Obtaining The List of Location IDContent Hi , We are currently working on the scenerio in which we need to pass the Location ID of the Resource that is The Start Location and End Location of the Resourc…
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Procedure to send the Custom Fields in the Outbound MessageContent Hi , We are trying to add a custom Field in Body of message pattern but unfortunately it is showing "Body pattern contain the wrong tag" ,could anyone suggest us…
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How to delete Activities in Field Service?Content Hi Is there a way to delete an activity which is not in pending state in Field Service cloud? I want to delete the activities which we created for testing purpos…
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Obtaining the Route ID after the Activities are routed for a particular resourceContent Hi , We have a use case in which we need to obtain the Route ID after the activities are routed for a particular resource . We have seen in Daily Extract that Ro…User_2025-02-03-22-01-17-623 25 views 2 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Hiding Engineer address details from OFS users - GDPRContent The GDPR will apply in the UK from 25 May 2018. The GDPR means any personal data held needs to be held for a legitimate business reason and anyone having access …